happy with fan, then a year goes by and it stops working. Had to have their outside contractor, elcon electrical come, (they are great) and take it down.Electrician said it was the type of fan that he has seen overheat multiple times, he even showed me the scorched light bulb and told me it was a fire hazard. I return to store and they let me exchange the fan, but then they say I have to pay to put the replacement up myself. Asked to talk to manager, they were quick to respond to tell me they don't have any connection with elcon electrical although they have posted all over their electrical department that they use/recommend them. What sense does that make that I have to pay for 2 instillations in less than 2 yrs. So I get a good price on a fan and good instillation but what use is that if the product doesn't work, then I have to pay more than the fan to have it put back up! A company should stand by its products and help the customer to have continued use. I will be using lowe's now who does their own work. which is a shame because I always worked with home depot for home projects in the past.
Description of Work: nothing that is the problem, they would not pay for the instillation of a fan that I bought from them that was defective, because it was 3months past the year guarantee.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
$130
MARCIA J.
10/2006
5.0
doors, home improvement stores
+ 0 more
They did an excellent job all around. Clean and tidy about themselves! They were nice to have around the house.
Description of Work: They have put up two doors (one outside and one inside).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
ENRIQUE S.
03/2006
4.0
home improvement stores, hardwood floor
+ 0 more
I WAS VERY SATISFIED WITH THIS COMPANY. ALSO, I THOUGHT THE FLOORS TURNED OUT FINE. I WAS PLEASED AND I DIDN'T HAVE ANY PROBLEMS AT ALL WITH THIS COMPANY.
Description of Work: THEY INSTALLED HARDWOOD FLOORING IN ONE ROOM.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
CATHERINE N.
03/2006
4.0
doors
+ -1 more
OTHER THAN IT TAKING A LONG TIME TO GET THE DOOR, IT WAS GOOD. THE QUALITY OF THEIR WORK WAS REALLY GOOD. IT WAS A VERY GOOD EXPERIENCE. I WOULD RECOMMEND THIS COMPANY TO ANYONE.
Description of Work: THEY INSTALLED A FRONT DOOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
03/2006
5.0
appliance repair
+ -1 more
THEY WERE A GOOD COMPANY WITH QUALITY SERVICE. THEY KNOW HOW TO TREAT A CUSTOMER AND HOW TO GET THE JOB DONE. I WOULD RECOMMEND THIS COMPANY TO ANYONE WHO IS LOOKING.
Description of Work: THEY CAME AND REPAIRED OUR REFRIGERATOR.
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*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Doors,
Hardwood Flooring Sales and Installation,
Appliance Repair
FAQ
HOME DEPOT is currently rated 4.4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.