This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
At Aqua Systems, our goal is to provide high-quality equipment at reasonable prices. Aqua Systems does not employ commission sales people, so no high pressure or two hour sales presentations. We expect to assess your filtration needs and have you a quote in about 20 minutes. We look forward to working with you on your next water treatment system project. We welcome your questions and thank you for your interest.
Unbelievable service... could not be more satisfied... great customer service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrew F.
12/2019
5.0
From the initial visit to to the finished install the entire process was phenomenal. Marcus came out and tested my water and used my input to find the best option for my needs. He made sure to not sell me anything i did not need. The installer showed up on time, was quick and even went above and beyond adding an extra softened water spout so i can clean my boat. The water is now crystal clear and leaves the skin feeling clean. I could not be more pleased with the work they provided and at half the cost of others. Well done Custom H20.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,300
Amit S.
12/2019
5.0
No sales gimmick pure business...Mike and crews are best.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
George U.
12/2019
5.0
Mike was very informative with a lot of knowledge about the whole house water system. The installer arrived on time and in a short time had it all hooked up. The fast response to my inquiry through Home Advisor and then the install took only three days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin G.
12/2019
5.0
Mike and his installer were spot on, timely and courteous. Mike gave the best explanation of the equipment and installation. He came out today to check that everything was installed correctly and working right. Very conscientious and dependable. We highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Steven H.
11/2019
5.0
I highly recommend Custom H2O. Custom H2O is a local business providing a quality product with excellent customer service, a company that is in it for the long run. I purchased a whole house water treatment system from Custom H2O with the future in mind. From the initial sales visit through installation and an after installation follow-up visit, I feel this company has an excellent business model. A 5 star business!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy G.
11/2019
5.0
Kevin and his wife were friendly, informative and did the job as requested. I would recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dana S.
11/2019
5.0
Very professional and excellent follow up after. Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Destiney S.
11/2019
5.0
Marcus who is one of the partners was on time and looked professional. I had 3 other people quote my water iron issue and non of them recommended cleaning the resin and doing a Citric acid flush. Everyone else was selling me new softener systems and AOIs. I went with the monthly treatment plan were a tech comes out each month and also scheduled it for the recommend service. Within 5 days my iron issue has been resolved without spending thousands of dollars.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Beverly H.
11/2019
3.5
The installer needed to do extra work so all's well that ends well. Customer service took care of the problem very well.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jill S.
11/2019
5.0
Before we purchased our reverse osmosis system from custom H2O, we were not exactly sure of which water system to buy. Mike from Custom H2O came to our house and thoroughly explained all of the different products that they offer and discussed with me what our needs were and helped us determine the best product for our family. There was absolutely no pressure to buy from them. After our reverse osmosis system was installed, they came back out (per my request) and tested our water to make sure the system was working properly and it was. We highly recommend this company for their 5 star customer service and product quality. Thanks to Mike s thorough explanation of all the products available to us, it was easy for us to make the decision to purchase the reverse osmosis from custom H2O, and no other company could come close to their cost which made the decision a no brainer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patti K.
11/2019
5.0
Quick to respond. Fast, efficient and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maureen B.
11/2019
5.0
Quick responses by phone and visit to check that softener was working correctly and checked the system out. Mike was very professional. Thanks Mike
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennie T.
10/2019
5.0
Good customer service. Helped me figure out where the water problem was coming from in my home. Didn t charge me a penny even for the service call since there wasn t anything he needed to fix as far as my water softener was concerned. Even tested my water for free. Would recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
rodney t.
09/2019
5.0
Mike is first class. He tells you what they are going to do and does it. They arrived on time and followed up to make sure I didn t have any problems. He s a great example of customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
09/2019
5.0
Rare for this era. Excellent prompt response, explains everything, very friendly, highly recommend this service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Ned F.
09/2019
5.0
Very professional company. Mike treated us great and went the extra mile. He came back a couple of weeks after the installation to make sure that everything was working correctly. While doing this, he noticed that one of the chords was not working correctly, so he replaced it on the spot. Because of this issue, he came back to do a check on the equipment three weeks later and it was working as it should. Mike went above and beyond and I really appreciate that level of customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bendette h.
08/2019
5.0
Outstanding service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maggie L.
08/2019
5.0
Very satisfied with entire experience! Mike answered every question and concern I had. I don t like pushy salesman that try and take advantage of me and over sale for compensation. Mike s company was number 3 and I am glad we held out! Mike was up front and honest and suggested what we needed for our home based on how many people and wanted to know how we used our water. And even ask questioned I didn t know to ask! Nick was the gentleman that did the installation and he was very professional and on time. When he finished he came in and went over every detail and what to except! Great company and great service!