Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

First Response Disaster Team

Mold Testing & Remediation, Water & Smoke Damage, Excavating

About us

First Response Disaster Team is a family owned and operated full-service restoration contractor. We work with homeowners, business owners, property managers, realtors, roofers, plumbers and insurance agents and adjusters throughout Volusia, Flagler, Brevard and Seminole counties as well as the greater Orlando area. As a Certified General Contractor in the state of Florida, First Response will dry out your water damage, remediate your mold damage, restore your fire or smoke damage, and then complete any necessary repairs. We are timeline driven. What this means for you is that as soon as we begin remediating your water, mold or fire damaged property, we are already scheduling your repairs. Our main goal is to return your home to it's original condition as quickly as possible. First Response brings a refreshing sense of empathy and professionalism to the restoration industry. We help people through difficult times! Give us a call. We're here 24/7 - (386) 428-8825

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Water, mold, fire and smoke restoration, 24 hour emergency water extraction, mold abatement & remediation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-9 of 9 reviews

Gail G.
09/2019
5.0
Not without setbacks beyond anyone’s control but always resolved
Description of Work: Mold remediation and build back of Entire kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
08/2019
5.0
We recommend First Response Disaster team to anyone that needs their services. The are very professional and down to earth. A+++
Description of Work: Water intrusion clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George L.
08/2019
5.0
First Response completed this major work on time. They have great employees and great contractors (such as specialies like roofing). In times of a major disaster, sub-contractors are very hard to get, but First Response has a reliable set of skilled people they can count on. I also just re-engaged them for water damage at a condo I just puchased. This was a minor job, but it was done quickly, professionally and within budget.
Description of Work: I had massive damage when a hurricane tore off part of my roof, and more damage from the resulting water intruion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Rebecca M.
08/2019
5.0
First Response Disaster Team was on our property within 15 minutes of my call to them. They acted professionally and saved us from further damage and expense. I would absolutely recommend them.
Description of Work: Water extraction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toni C.
08/2019
5.0
The entire job was completed in seven weeks. It went as well as having no flush toilet for six weeks can go. Zac and his contractors did an awesome job but I sure don't want to go through that again!
Description of Work: Leak in shower pan resulted in two bathrooms and dining room wall taken down to studs. Total bathroom remodel including plumbing, tile, new vanities, shower doors, etc.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ed J.
08/2019
5.0
They did an excellent job. The owner Ken came out, its a family-type business which I like. They were very professional. They did what they were supposed to do. They cleaned up. They kinda encapsulate the family room. They were in and out of the house. No water damage or anything. They knew what they're doing.
Description of Work: We had some what we thought mold damage, but it was a bad mildew. They cleaned all that up. They put antibiotic spray on it. We had a pine wooden beam that they also sprayed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy H.
08/2019
5.0
I was impressed! He take time to talk to me and gave some advice and information. He was pretty quick and thorough, I would recommend them. They're fast to respond and I was impressed with the way they handle the mold in a safe and very detailed way.
Description of Work: Mold remediation in my mom's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles B.
10/2014
4.0
unknown
Description of Work: We bought a fixer-upper with a flooded crawl space, and rats in crawl space and attic. Mr. Poulin quoted the job with pump out, temporary ventilation, clean-up, 2 sump pumps, and sub-contracted the pest control. We were still selling our out-of-state house, but our son lives a block away and periodically oversaw the work. Neither of us realized at the outset that the water was ground water, and it was our son who hired a crew to drag 4 truckloads of sandy soil under the house, bringing the level above the water. Mr. Poulin's team did install the two sump pumps and dug a retention pit for the out flow of the primary. What they did do they executed well, but we always felt we paid for more than his company did, since the job changed once it began (in addition to what our son had to do). The final bill was reduced by a few hundred dollars. There were some follow up items that need to be taken care of, an Mr. Poulin acted responsibly in dealing with them.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$9,000

Robert F.
07/2012
5.0
Sealed the room, removed all affected area's (Kitchen walls, granite and cabinets, garage walls and cabinets.) Killed all mold and repaired everything in a VERY timely manner
Description of Work: We had sever mold and water damage from a refrigerator that leaked over time. Ken (Owner) came in after I had hired Serv Pro who didnt show up for 3 weeks, So called ken, he was there day one and was right on the job. Blew away the competition in price and did the job perfectly. He worked with the insurance comapny and adjustor and made the stressful situation painless. Very quick to get back to you if you have questions and is a top notch professional. You can NOT go wrong using them and will be very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

    Contact information

    2322 Hibiscus Dr, Edgewater, FL 32141

    http://www.TheDisasterTeam.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage,
    Excavating

    FAQ

    First Response Disaster Team is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    First Response Disaster Team accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, First Response Disaster Team offers free project estimates.
    Yes, First Response Disaster Team offers eco-friendly accreditations.
    No, First Response Disaster Team does not offer a senior discount.
    Yes, First Response Disaster Team offers emergency services.
    Yes, First Response Disaster Team offers warranties.
    First Response Disaster Team offers the following services: Water, mold, fire and smoke restoration, 24 hour emergency water extraction, mold abatement & remediation.

    Contact information

    2322 Hibiscus Dr, Edgewater, FL 32141

    http://www.TheDisasterTeam.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day