DAMEX CORP

DECEMBER 3, 2014 DAMEX, (ROBERT YOHO) WAS HIRED BY: MONIQUE TOLER LICENSED COMMUNITY ASSOCIATION MANAGER FOR HERONMERE IN THE MEADOWS, SARASOTA, FLORIDA. ALLURE PROPERTY MANAGEMENT, INC. WE HAD ONE MEETING WITH ROBERT YOHO (DAMEX CORP) AND MONIQUE TOLER (ALLURE MANAGEMENT) ON DECEMBER 3, 2014. NOTHING WAS ACCOMPLISHED, NO STARTING AND COMPLETION DATES, NO PLAN OF ACTION OFFERED. MR. YOHO WALKED THROUGH THE DAMAGED AREA. DREW A ROUGH SKETCH (GUEST BATHROOM, TWO CLOSETS AND A SMALL AREA IN THE MASTER BEDROOM). HE REPEATEDLY TOLD ME TO LEAVE THE CONDO CONDOIMMEDIATELY. I AGREED BUT WANTED DATES. HE WOULD NOT GIVE ME ANY. HE SAID HE WOULD DISCUSS THIS WITH MY SON, AS HE WAS THE OWNER. I TOLD HIM, I AM LIVING HERE AND I AM DEALING WITH THIS. MS. TOLOR INTERJECTED, THAT I HAD NO RIGHTS TO MAKE ANY DECISIONS. THEY BOTH GOT UP AND LEFT. AT 5:30PM, TWO SERVICE PEOPLE SHOWED UP, INSTALLED 6 MACHINES, DEHUMIDIFIERS AND FANS. THEY REMOVED THE PLASTIC COVERS THE PLUMBERS HAD INSTALLED, REPLACED THEM WITH THEIRS.. THE SERVCE WOMAN TOLD ME I WAS IN NO DANGER AS LONG AS THE PLASTIC COVERED THE MOLDY WALLBOARD. THEY LEFT. THIS EQUIPMENT RAN FOR TWO WEEKS STRAIGHT UNTIL I CALLED MR. YOHO AND TOLD HIM TO GET THEM OUT OF HERE. I COULD NOT STAND THE NOISE ANY LONGER. "HE SAID I SHOULD HAVE LEFT WEEKS AGO." MR. YOHO IS A RUDE, UNPROFFESSIONAL AND DISRESPECTABLE. MAN, HE NEVER GAVE ME A STRAIGHT ANSWER, AFTER 3 WEEKS HE SET A START DATE OF JANUARY 5, 2015 WHICH WAS A MONTH FROM OUR ORIGINAL MEETING. I CALLED ALLURE MANAGEMENT TO GET A DIFFERENT CONTRACTOR, MS. TOLER REFUSED, SAYING I HAD NO RIGHTS TO DO ANYTHING. DAMAX CALLED MY SON, MOVED THE START DATE TO DECEMBER 29, 2014. WE AGREED TO THIS DATE AS IT WOULD GIVE ME TIME TO FIND ANOTHER PLACE TO LIVE OR FLY HOME.. DECEMBER 19TH, DAMEX CALLED MY SON, CHANGED THE DATE TO DECEMBER 22, 2014. HE OBJECTED. WHO EVER HE WAS TALKING TO SAID THEIR CREW WOULD BE HERE MONDAY MORNING DEC.22. AND HUNG UP. MY SON CALLED BACK, ROBERT YOHO WAS UNAVAILABLE. I WAS IN A PANIC MODE, TWO DAYS TO MOVE OUT. THREE DAYS BEFORE THE HOLIDAYS, i COULD NOT GET A HOTEL ROOM OR GET A PLANE TICKET TO GO HOME. I AM A WIDOW WITH A SMALL DOG. MY TWO SONS DECIDED THEY WOULD DRIVE STRAIGHT THROUGH. FROM UPSTATE NEW YORK TO GET ME. I DID NOT WANT THEM TO DO THIS. ON THIS SAME DAY, FRIENDS THAT LIVE UPSTAIRS LEARNED WHAT HAD HAPPENED AND OFFERED US THEIR CONDO AS THEY WERE GOING HOME FOR THE HOLIDAYS. WE WILL BE FOREVER GRATEFUL FOR THEIR HELP IN OUR TIME OF NEED. MY SON CALLED MR. YOHO, (NOT AVAILABLE) SO HE LEFT WORD WITH SOMEONE TO GET THE CONTRACTED WORK FOR THE WALLBOARD 'FINISHED BY JANUARY 6, 2015 AND THAT THEY WERE DONE AT THIS POINT. HE DID NOT WANT THEM TO DO ANOTHER THING. THEY DIDN'T FINISH AFTER 17 DAYS, BUT I HAD TO RETURN TO MY CONDO, WHICH WAS FAR FROM FINISHED. . THIS IS THE BOTTOM LINE: I LIVED IN A CONDO WITH PLASTIC COVERED BLACK MOLD FOR THREE WEEKS. DUE TO THE GROSS INCOMPETENCE OF ROBERT YOHO (DAMEX. I WAS PUT OUT OF MY CONDO FOR 17 DAYS, WORK WAS FAR FROM COMPLETED ON JANUARY 6, 2015 DAMEX SERVICE MEN LEFT A TERRIBLE MESS.THEY JUST QUIT AND WALKED AWAY, THE SERVICEMEN LEFT UNFINISHED WALLBOARD, THEY BROKE SEVERAL ITEMS IN THE CONDO, THE BEDDING, COMFORTERS, LINENS AND THROW RUGS COVERED WITH DUST AND DIRT WERE STUFFED INTO 6 HUGE BLACK BAGS. MARKED DANGER, WITH WARNING. OUR ENTIRE CONDO WAS LEFT FILTHY. DUST AND WALLBOARD POWDER SUBSTANCE COVERED FURNITURE IN EVERY ROOM. SOME DAYS 2 MEN WORKED, SOME DAYS 1 MAN. THEY WORKED 2 &1/2 DAYS CHRISTMAS WEEK AND 1/2 DAY NEW YEARS WEEK. INCIDENT WAS CAUSED BY THE AGE OF THE BUILDING. ONLY PIPE DAMAGE AND WALLBOARD WAS COVERED BY ALLURE CORP MANAGEMENT. IT WAS OUR UNDERSTANDING THAT ALUURE MANAGEMENT WAS RESPONSIBLE TO PAY THE ENTIRE BILL FOR THE PLUMBING CONTRACTOR (WHO WAS POSITIVLY GREAT AND DAMEX (THAT WAS POSITIVELY HORRIBLE)., THIS IS WHY SHE WAS ALLOWED TO CHOOSE THE CONTRACTOR WITHOUT GIVING US A CHOICE OF 3 REMEDIATION CONTRACTORS.. DAMEX BILL BILL FROM DAMEX WAS APPROX $4000.00 TO ALLURE MANAGEMENT CO. (iNSURANCE) OUR BILL FROM DAMEX WAS $4100.00, (WHICH MY SON SUBMITTED TO HIS HOMEOWNERS INSURANCE WHICH THEY QUESTIONED BUT PAID) THERE BY COSTIING THE TWO INSURANCE COMPANIES $8,100.00 TO DAMEX CORPORATION WE TRIED TO TALK TO MONIQUE TOLER CONCERNING THIS MATTER, SHE HUNG UP ON ME MORE THEN ONCE...AND NEVER RETURNED MY SON'S CALLS. OUR HOMEOWNERS INSURANCE COVERED US FAIRLY BUT THERE WERE SERIOUS QUESTIONS AS TO WHETHER THE ENTIRE SHOWER HAD TO BE RIPPED OUT WHEN THE PLUMBERS INSTALLED THE NEW PIPE AND REMOVED HE REMOVED THE WALLBOARD THEY TOLD US THERE WAS NO MOLD IN THAT AREA. I ASKED THE DAMEX SERVICEMAN TO SHOW ME THE ACTUAL FIRST WALL BOARD PANEL THEY REMOVED IN THE SHOWER. THEY DID NOT,. SERVICEMAN TOLD ME THEY FORGOT. I WAS RIGHT IN THE CONDO AT THE TIME. WHEN I WENT OUT TO THE TRUCK THE DRVER TOLD ME ANOTHER TRUCK HAD TAKEN IT AWAY.WE HAD A SIZEABLE AMOUNT OUT OF POCKET EXPENSES TO REPLACE AN ENTIRE BATHROOM, COMPLETELY FINISH WALLBOARD, ORANGE COVER,PATCH AND PAINT. BUY NEW FIXURES THAT THEY BROKE. WASH OR DRY CLEAN SIX BAGS OF THE ABOVE ITEMS. AND EVEN GREATER COSTS IF I HAD NOT BEEN OFFERED A PLACE TO LIVE FOR 17 DAYS. IT TOOK US 3 MONTHS TO GET BACK TO A REASONABLE LIFE. I WENT TO THIS LENGTH TO TELL YOU ALL THE DETAILS, WITH THE HOPE THAT NO ONE WILL HAVE TO GO THROUGH THE HORRENDOUS EXPERIENCEWHAT I HAD TO ENDURE.

Jesus with Damex was the MAN. He was a delight to work with and the ultimate professional who was very detail oriented. he graciously redid a loose screw that also made the garage door not go up and I had no idea why. He was great to have on the job with his helper and it all was better than the original if you ask me. I would use again without hesitation.

I found there were lots of half truths. I would advise anyone thinking of using them to read the small print and ask more questions than you can even think of, and take many notes, including date, and times, and take lots of pics. Deffinately don't take, "It doesn't matter.", or "Don't worry about it.", or "We'll take care of it." as answers to anything. They don't seem to act in anyone's best interest other than their own.

I had some water damage, the insurance is taking care of it, and I used them. They clean up fire, water damage, and mold. They're very prompt, out in a timely fashion, they stay working, a lot of people work for them, they have a crew, and I'm very happy. They have been in business for 30 years. They had to tear out some wood in the floor, put down durock, replaced some tile, and are painting. We took up some carpet, had tile put there in it's place, had to pay for that extra, but, the rest was an insurance job. I could have subcontracted it out myself, could have gotten it done cheaper, but, we used them, because it is one stop shopping, and they have total responsibility for it. I got different quotes and some didn't want to do the job. The refrigerator leaked, went down to the sub-floor, backed up to the half bath, vanity, and work had to be done there, also. Damex subcontracted the tile work to Miller Custom Tile. I give them high ratings, will recommend them, and if needed again in the future, will use them.