Lofft Construction Inc

This company was a real pleasure to work with. We had many projects we wanted to complete on a victorian row house needing basic renovations. Alex gave me a detailed breakdown of what each project would cost. The project was done in a timely manner with a diligent focus on detail and specifications. When changes came up, Alex helped us through things and gave us great advice. His team took great care of our house, and the work was of a great quality, all for a reasonable price. We couldn't be happier with the outcome and highly recommend the fine crew at Lofft.

While I haven't received anything from Lofft yet, so far, the customer service has been great. Very professional. I would love to work with them and am interested in receiving the proposal.

I contacted Lofft to get an estimate on a leak from the master bathroom to the dining room below where the ceiling was damaged.. We scheduled an appointment and the person arrived on time. I explained and showed him the problem and he said he would estimate the job an email it to me. I received the estimate the next day, discussed some changes and we agreed on the contract. A date was set for the job to be done.Every aspect of the job was done extremely well. They were knowledgeable and professional. They called before arriving and immediately went two work. The project manager explained what was being done and why. If they found an additional problem, they pointed it out and explained the best way to correct it.The project took 2 days to complete, and every thing was properly fixed and they did an excellent job cleaning up and making sure that my furniture was properly protected from damage or stains, etc. I would definitely use Lofft again.

The process was smooth and efficient. From setting up the initial appointment to selecting materials, to small changes, punch lists and final walk through, it was a pleasure working with these detail-oriented and high-quality professionals.

We called Lofft to repair a leak in the shower they built in 2009. Because it was installed poorly in the first place and created a slow leak over time, Lofft repaired the leak with no cost to us. We were happy that they took responsibility for this, although it took a few months to schedule the repair.

Leon came out to give me an estimate. We walked through what I was thinking. Clearly he was really knowledgeable. He had a couple of good ideas that I hadn't been thinking of. At one point, he asked, "What is this, about 1,400 sq. ft.?" I said it was (I was mistaken, it is closer to 980). After we walked through everything, he said, "This isn't an official quote but it will cost you $57K - 1,400 feet at $50 a foot, $12K for the areaway, and $10K for the bathroom." And then he left. Not once did he pull out a tape measure and he only made a couple of notes. When I got the quote back a week later, sure enough it was right around $57K.... about $5K more than all the other contractors had bid it. I understand that a good contractor can eyeball a job pretty closely and given the wrong assumption of 1,400 sq. feet he wasn't too far. However, if I have the choice between two contractors, both of whom have good reviews, I am going to choose the one that pays attention, takes notes, and at least pretends he cares about my job over someone that just eyeballs it.

Very well done. The quote was competitive, communication regarding work scheduling and implementation was excellent, work began as scheduled, and the results were fully satisfactory.

It went great overall. We would hire Lofft again to do any work we need.

Hired them for two separate jobs. The first was to smooth out the plaster walls in my 100-yr-old row house and to make some drywall repairs of holes, etc. The experience was terrible. They made an awful mess and did very little to clean after each work day. One day I came home and found my $60 Wustoff kitchen knife covered with plaster sitting on the bedroom window sill. They did okay with the drywall but did a terrible job with smoothing out the plaster walls and ceilings. I called in three other plaster contractors who verified that they were not using the proper techniques to repair the plaster cracks in the walls. They were simply smearing drywall compound over them instead of opening up the cracks and taping them. I then called an on-site meeting with the project manager who said he would bring in his plaster expert to redo the work. During this meeting, the "plaster expert" looked at the wall and asked if it was drywall or plaster. Didn't leave me with much confidence! Then he said the only way to resolve this was to skim coat the entire home, which I already knew was not needed. I then fired this contractor and hired another one who did a beautiful job. They basically had to undo the work that Lofft did and redo it properly which cost me more money than if I had just hired them in the first place. They were incredibly respectful of my home and cleaned up after each day. The other job I hired Lofft for was to vent my microwave to the outside as it was just recirculating air into my home. They did a good job with the venting but installed my microwave crooked so it now hangs downward. Will need to be fixed.

LOFFT CONSTRUCTION DOES SIMPLY A SUPERIOR JOB I DEFINE THEIR SERVICE AS "HIGH END AFFORDABLE". THE ATTENTION TO AESTHETIC DETAILS AND FINISHING TOUCHES IS KEY AND IS THERE AND IT EMANATES FROM THEIR OWN INITIATIVE, WHICH IS SOMETHING ESSENTIAL FOR VERY BUSY PEOPLE THAT TRAVEL FOR WORK AND HAVE KIDS LIKE MY WIFE AND MYSELF. OUR HOUSE IS IN A VERY GOOD NICE NEIGHBORHOOD IN WASHINGTON AND THE NEIGHBORS WHO HAVE SEEN THE REMODELING HAVE BEEN IMPRESSED AND SO HAVE OUR FRIENDS AND FAMILY. IF YOU WANT TO COMBINE SUPERIOR AESTHETICS WITH FUNCTIONALITY AND EXTREME ATTENTION TO DETAIL YOU WILL NOT BE DISAPPOINTED WITH LOFFT CONSTRUCTION!

I was actually looking forward to seeing Erik and his team in my home again. All the Lofft people are friendly, responsive, reasonable and "good people," but Erik is the talented young man who oversaw my master bath renovation and again performed this role for my other baths. He is pretty much good at everything, but it is his tile work that really shows off. The crew worked hard to keep the dust in check to the effected areas and cleaned up after themselves constantly. They were attentive to every detail and responsive to any in-process designs or desires on my part. The project manager, Luis, was always available by phone or email for any issue, besides showing up on site. The team was so organized and the vendors they referred me to were to good, that issues were very few and quickly handled. The crew arrives on time and works hard all day. Both baths were done in two weeks, including the punch out list!! I have recommended Lofft to many friends.

Overall I am very pleased with my bathroom. They started right when they said they would and finished in a little over two weeks, which is about when they said they estimated they would be done. I gave them keys to my condo so they could come and go as they needed and they usually left the place as neat and clean as could be hoped for (installing new drywall is going to create dust - not much can be done about that). They were very nice and worked with me when some of my original plans just were not going to work out (due to placement of studs, etc). They had to special order a door to match the other ones in the bedroom. They even had to move this one pair of lights three times when I kept changing my mind. The tiles in particular look really great. We did have an issue with cost overruns - everything was ordered with my approval but apparently I have expensive tastes and didn't realize - but it would have been nice to know when I chose something that was higher than the allowance in the contract. Since each item was bought separately it wasn't obvious when a single item was pushing me over the allowance. My suggestion for future renovations would be to get a breakdown of the allowance for each item so when they say "The vanity costs $500" you can know immediately that this is going to push you over budget. Lofft did work with me at the end to reduce the costs which was much appreciated so it ended up being OK. There were a one other small issues with communication. I only have one bathroom so I set up with a friend to stay at his place when the toilet was to be out of commission. But then the day they took the toilet out they didn't tell me and I got home at 11pm to find no toilet and it was too late to call my friend to stay there. But that didn't turn out to be a huge deal - luckily my gym is near by and has long hours. On the whole I would say Lofft did a great job and I appreciate all the time Alex and Manuel and their crew put into making the bathroom look great. I'll post a couple pictures but they won't do justice to the difference this renovation made.

I have not used them. The quote was $68000. I have decided not to add the room at this time. They were very thorough in walking me through the process and discussing options. I didn’t use their work, so I can't speak for their quality. They were very responsive. I would use them again in the future.

Overall things went well and I am pleased with the results. The estimator/job supervisor (Luis) was very professional, came on time and provided an estimate in a timely manner. He was very easy to work with, always available for questions and provided helpful suggestions to make the job so smoothly. The work was well done. Remodel took at little longer than estimated but that may have been due to changes to the work order (additional lights, electrical issues . . . ) that I made.

Overall, I was not pleased with this company. The project manager left the work site while working on my attic ladder. I feel he left intentionally, which left me immobile in my own home. The work completed was good, but the professionalism was very poor due to poor communication and punctuality.

I was worried about dust since I have a young child but they did a good job sealing the area and it wasn't a problem. They even figured out a way to lower trash from the window so they didn't have to bring it through the house. The quality of Erick and Rolando's work was excellent. We are so pleased with the result. As with all renovation projects, there were a few bumps in the road, but they were always handled with grace and professionalism. I like this company because they are fair and honest and everyone from the owner to the office manager to the guy who just started a month ago is super nice, competent and hard-working. I will definitely hire them again.

The experience went very well. It was a small job and many other contractors were un willing to do. However, they worked well with us and were quite helpful.

This is the second time I have used Lofft Services. A few years ago they were referred to me from another Angie's List provider and they came in to finish up a complete first floor renovation that had been botched by a previous contractor. They were reasonably priced and their work was excellent, and most importantly, they were dependable.So when I needed work done on a rental property, I immediately contact them. Lofft Construction provided me with a number of services. They repaired a roof that had been leaking badly and gave me a price well under other estimates. They installed a privacy fence, and also performed a number of handyman services, such as repairing some concrete work, installing some duct work and repairing some plumbing. They did the work quickly with no interference to the tenants. Since I have now used them twice, I feel confident that I can go to them for any future needs, whether it is for my own personal home or my rental property. Their work on my rental property was just as high quality as if it were for my own home. They give excellent service and are reliable and dependable.

The person who I contacted for an estimate at 12:30 called and said he would be late. When he came and looked at what I wanted done in the basement. He told me that I was wasting his time. I specifically said to the person who answered the phone what I wanted done. When the person called to say he was running late I told him that I wanted the a ceiling in my basement, I hid nothing.

Not much to add. The estimate went well. Nice and quick and thorough.

On March 1, I contacted Lofft for a master bathroom remodel, as well as to have ceramic tile placed in our kitchen, and 2 remaining bathrooms. I emailed them photos and measurements of the areas we would remodel, so that they could do an estimate. I did not hear back from them for a week, so I sent out another email. A representative from Lofft telephoned me on March 9, stating that one of the owners of Lofft would be telephoning me for details and to set up an appointment. I never heard from this person. On March 15, the same representative telephoned me and stated that they would not be able to do even an estimate for another 2-3 weeks. Overall a frustrating experience, but the rep who called me on both occasions was pleasant to deal with.

Delightfully surprised at the experience. First experience at renovation dreaded. They were professional, responsive, hard working, pleasant and detailed.

The work was actually performed by a subcontractor. At the contract signing, this was not made clear to me. Throughout the project, there were late arrivals by the workers, communication challenges at times because one the workers did not speak English, and issues between sub and Lofft that at times caused work stoppages. The job took three times as long to complete but the quality of the work was superb. I continue to get compliments on the work performed by the subcontractor.

Did not return my phone call which repeated twice on their voice mail.

Used them to completely gut and remodel the kitchen -- overall a great experience and a very nice finished product and would recommend them again . used them 3 times before and very similar experiences. 1. got the work done on time 2. high quality materials 3. attention to details (joints looks clean, painting is uniform, everything is aligned)4. very clean 5. worked upfront to help design 6. communicates often Overall would use them again and recommend them with no reservations