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HD Johnson Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

Business highlights

91 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, water-pressure, shower pan, leaks and drips, faucets, hot water heaters and softeners and filtration, copper repining, kitchen sinks, bathroom & renovations, heating, air conditioning, boiler & pump, furnaces & thermostats.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.346 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
4%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 26-46 of 46 reviews

Jane W.
09/2017
5.0
plumbing
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica R.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
No work was performed
Description of Work: no work was done!
Rating CategoryRating out of 5

Rene S.
07/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert A.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called in to fix running toilet. Ended up cracking the water tank so we had to have a whole new toilet installed.
Rating CategoryRating out of 5

David C.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

brinton M.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Fixed a leak by replaching a 6' piece of pipe and replaced all the faucets in the master bath. Took 2 trips but the work was good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Maureen J.
09/2012
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
Horrible. See above.
Description of Work: We hired HD Johnson for a big furnace job (we converted from oil to gas, new furnace and removal of our old furnace/oil tank). They sent only two guys for the whole job. They subcontracted and sub-sub contracted the work. Oil was spilt in our basement, ruining our rug and destroying kids' toys. When bleeding the upstairs radiator, water leaked out, leaving a huge water mark on our upstairs rug. They replaced our digital thermostat with a old 1970's manual one. And water pipes from the former oil tank area fell when I was cleaning up the mess. The pipes obviously had been destablized from the work. On top of it all, they have just sent a bill for the "emergency pipe work"...over $300. We spent $10k on this project. They did not reimburse us for the rugs or oil spill mess (rather, they said we needed TP deal with the oil tank removal company...who they hired!) and they want us to pay for the digital thermostat (which is similar to the one we had before this whole mess!). Needless to say, we will never use them again, and do not recommend to anyone...unless you want to spend months dealing with them and their sloppy work.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$10,000

john A.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
very satisfiedl
Description of Work: I have used HD Johnson to both install central air in one house and to service two rental houses in Georgetown. They did an outstanding job on the AC installation, its been 9 years since they did it and its still going strong. They have also been extremely helpful in servicing and repairing another AC system that they did not install. They have also serviced the gas furnaces in both houses for me and done a good job. Will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Chris B.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. The company is really friendly. I left for the day, came back and the job was done. The price was reasonable. They moved a condenser up to the roof and fixed it.
Description of Work: They fixed my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Amy F.
07/2008
5.0
plumbing, water heater repair
  + 0 more
They were very prompt. The owner came out and gave me the quote. The worker was excellent and came very quickly. They only charged me for the time he was working, not on break.
Description of Work: They came out to the house and replaced a water heater and installed an expantion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

JOAN A.
06/2008
5.0
plumbing
  + -1 more
With one of the installations, it was a wall unit and something went wrong with a part in the wall. They were very good about coming back and fixing the problem with no questions asked. I would use them again in the future and would recommend them to others.
Description of Work: They installed two toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kevin R.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
They where very friendly when they where there working for us. They had showed up on time to do the work for us. They had cleaned up everything before they had left.
Description of Work: They had come over and fixed are A\C for us right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

CATHERINE G.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive and did a great job explaining the problems. Their rates seemed very fair.
Description of Work: We used HD Johnson on two occasions. First, our forced air furnace stopped working and they came promptly and fixed a cracked pipe that was allowing water to pool at the bottom of the furnace. On a second occasion, our furnace again stopped and they replaced the motor within 36 hours of our call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOANNE S.
09/2007
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
We met with the owner who gave us the best price of four other leading companies. The workers were extremely professional and all work was completed on time as promised. I will definitely refer this company to friends and family.
Description of Work: They replaced my heating and air conditioning unit. They also had to replace the hot water unit for my 3 bedroom, 2 1/2 bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

ABIGAIL H.
09/2007
5.0
plumbing
  + -1 more
I was happy with the work they did. I have used their service in the past, which is why I didn't hesitate to call them again. They have taken care of some basic plumbing needs that we had in the past, and were always friendly and courteous at our house. They are always on time.
Description of Work: They installed 2 sinks and 2 toilets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew I.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They did fairly good work. There was a slight rescheduling problem and they were a little late but other than that, everything went smooth. I was impressed with their work and professionalism. The men were polite, thoughtful and worked quickly and efficiently.
Description of Work: They added a new air conditioning unit and ductwork to my 4 bedroom, 2 bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

GWENN G.
01/2007
1.0
plumbing
  + -1 more
I called to confirm they received the part, they didn't have the part the first time I called and called back the following day. They told me it was already off the shelf and at someone else's home. I called another company and they replaced it when they were here. I wish H D Johnson had done it in the first place. This is the first problem we've had with this company; usually they're pretty good.
Description of Work: They took the faucet apart, but they didn't have the correct piece. He jerry-rigged it and said he'd be back the next week.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


CHARLES D.
10/2006
5.0
plumbing
  + -1 more
HD is generally very good. The quality of the work is excellent. Our project was shuffled around a couple times. I think they had too much work and not enough staff. Still highly recommended.
Description of Work: Removed old plumbing from our 100+ year old row house. Installed plumbing for a rental unit in in our basement. Also installed plumbing for a new powder room on our first floor as well as new kitchen plumbing. New plumbing in second floor bathroom, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$17,000

YASEMIN L.
05/2006
4.0
plumbing
  + -1 more
We had one bad experience - they charged us 6 man hours for removing one medicine cabinet and demolishing a 3' by 3' wall. We've we called to discuss three times with no response.
Description of Work: Ran entirely new plumbing up to a new master bath in an addition.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$8,000

09/2005
5.0
heating & air conditioning/hvac
  + -1 more
I WOULD SAY THE COMPANY DID A GOOD JOB. THERE WAS VERY PROFESSIONAL WORK THAT TOOK PLACE. WHEN THEY COMPLETED THE JOB THEY DID A GOOD JOB CLEANING UP BEHIND THEMSELVES. AN EXPENSIVE COMPANY. NOW THE AIR BLOWS WONDERFUL.
Description of Work: REPAIRED A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

09/2005
5.0
plumbing
  + -1 more
THIS IS A VERY EXPENSIVE COMPANY, BUT THEY DO A WONDERFUL, AND PROFESSIONAL JOB ON THE PLUMBING. THEY DID THE JOB IN A VERY PROMPT MANNER. REGARDING THE QUESTIONS AND CONCERNS, THEY WERE VERY KNOWLEDGEABLE.
Description of Work: TOILET REPAIRED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)

Contact information

5500 MacArthur Blvd NW, Washington, DC 20016

http://www.hdjohnsoninc.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Filtration and Softening

FAQ

HD Johnson Inc is currently rated 4.3 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

HD Johnson Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, HD Johnson Inc offers free project estimates.
No, HD Johnson Inc does not offer eco-friendly accreditations.
No, HD Johnson Inc does not offer a senior discount.
Yes, HD Johnson Inc offers emergency services.
Yes, HD Johnson Inc offers warranties.
HD Johnson Inc offers the following services: Plumbing, water-pressure, shower pan, leaks and drips, faucets, hot water heaters and softeners and filtration, copper repining, kitchen sinks, bathroom & renovations, heating, air conditioning, boiler & pump, furnaces & thermostats.

Contact information

5500 MacArthur Blvd NW, Washington, DC 20016

http://www.hdjohnsoninc.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM