Karpet Partners, Inc.

hardwood floor specialist, carpet installer, flooring contractor

About us

At Karpet Partners, Inc., we have over 17 years experience in the flooring industry. We can take care of and install just about any type of flooring to help you fulfill the dream that is your home. Karpet Partners, Inc., is not an in-out volume based franchise, we're a team of dedicated and certified experts in our field. We are also experts and cleaning and maintaining your floors as well. Give us a call today.

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 322 reviews

Janita S.
04/2024
5.0
KPI was quick to communicate and got the job done professionally! Our floors look brand new! We will definitely be using KPI again in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joseph f.
04/2024
5.0
KPI did an awesome work on my kitchen floor and living room carpet installation. The work crew was outstanding and i plan on using this company again in the furture. Well done from this vet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,200

Alison L.
04/2024
5.0
My kitchen floor was down to bare wood in areas. Now, it’s beautiful! KPI gave a reasonable price for the job, the workmen were all friendly, professional, able to answer questions, and Rob O was always reachable and very helpful-even when I decided to switch from water to oil based polyurethane at the last minute! I definitely recommend using KPI for hardwood floor refinishing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol J.
03/2024
5.0
Job was done professionally, on time and with much communication. It looks great - I would hire them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roberta S.
03/2024
5.0
They were very professional and did a wonderful job on my carpet. Would definitely use them again and would highly recommend them..

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Anne G.
03/2024
5.0
I absolutely love this flooring. Rob and his crew were efficient and got the floor installed in record time and as far as I am concerned, perfect! They were neat, clean, and listened to me if I had a concern. I definitely will hire Rob again when I need more flooring or carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Katey C.
11/2022
3.0
The floors look great, but the state they left our home in was alarming. Everything was covered in dust and there was pee on our toilet seats. However, Rob sent a team out within 24 hours to rectify the situation, which we were very grateful for. They do right by their customers.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Nick C.
08/2022
4.0
Work was done professionally and in a timely manner. Would have liked better communication, job needed to be rescheduled a couple times. But regardless of that, the carpet was correct and job was done professionally

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro
$1,300

Mike S.
08/2022
5.0
Excellent experience overall and a great value for what we paid. Responsive, professional, communicated openly. They did the job on time as promised, worked efficiently and cleaned up thoroughly. The workmanship was outstanding. Our expectations were exceeded. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Oliver L.
07/2022
5.0
I will only use this team for my flooring needs going forward. Timely and kept their word!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roxanne S.
04/2022
5.0
The process was painless. The gentlemen who did the work were very personable and professional. The floor came out beautifully. I would definitely hire this company again for any flooring needs I had

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$86,000

Jerry A.
03/2022
5.0
This company exceeded any expectations we had. They were on time did magnificent work on our wood floors and cleaned up perfectly and the price was more reasonable. I would use them again for any home project

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$860

Tom C.
01/2022
5.0
I had them install three rooms of hardwood flooring . One room at a time over a six month period. Each time my experience was the same, good service, very capable installers, a quality job! If I had anymore rooms to do, I would certainly call them. Quality craftsmen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara S.
11/2021
5.0
They did a great job! I had carpets cleaned and flooring replaced in laundry room and bathroom. Rates were reasonable and workers were "on time, courteous, and cleaned up after the job was done." Would definitely use them again.!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

Brian O.
11/2021
5.0
Concerning Karpet Partnersâ recent installation of LVT in our basement and carpet on our basement stairs: Rob, the owner, was an absolute pleasure to work with; the end product looks excellent; and the cost was simply unmatchable. We will certainly be using Karpet Partners for our future flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,180

Denise/Gary H.
11/2021
4.5
The process was very quick and so easy! We haven’t gotten any results as we just ordered the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael D.
11/2021
5.0
Unbelievable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$440,000

Fahmida B.
10/2021
5.0
Rob and his group did excellent work. We used them for sanding/refinishing our hardwood floors, 1st and second floors including stairs. The floors now look brand new. We also had them rip out our basement carpeting and replace with new LVT, as well as ripping out and replacing the carpet on the basement stairs. The workmanship on the floor tile installation was exemplary. Rob came out for the estimate, he was very efficient with measurement and gave us good advice. His employees were good workers, efficient and polite. We thought the cost was reasonable. Fahmida Bashar

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Habitat for Humanity North Central Connecticut L.
08/2021
5.0
Good communication. Concerns with quality were addressed immediately with no questions asked. Professional. Will be using this KPI's service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

C. Rita B.
08/2021
5.0
They did a great job, from start to finish , Rob was excellent to do business with . I needed the flooring completed in 2 days and they completed it without any problems . The floors look beautiful !!! I would recommend them to everyone ! Thanks Rob , Will and everyone that worked so hard to get the job completed !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori H.
08/2021
5.0
Very positive experience. Answered all my questions. Refinished my hardwood floors and installed a new bathroom floor. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike C.
08/2021
5.0
Very easy to work with. If I had a problem it was dealt with immediately. What is mean clear of what was happening and one what they were going to do how they were going to do it. I canâ t say enough about the quality of the work that was done on my home. Five stars doesnâ t do it justice Rob and his crew or a fabulous absolutely fabulous to work with. I donâ t believe you can go wrong having these people do any job you require absolute professionals so glad I found him. The price was reasonable especially for the quality of work that they do. If I ever need anything else done with my floors They will be people Iâ ll call thank you very much Rob

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,900

Roslyn S.
07/2021
5.0
Very professional and kept their word

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arun K.
07/2021
5.0
Very prompt and clean work, we are really happy with the output

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vinton S.
07/2021
4.5
KPI did an excellent job the flooring came out great, I would used them again in future projects. The pricing was also very reasonable. Thanks again Rob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Contact information

485 North Main Street, Winsted, CT 06098


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0638055
Trade License Locale
CT
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Karpet Partners, Inc. accepts the following forms of payment: CreditCard
Yes, Karpet Partners, Inc. offers free project estimates.
No, Karpet Partners, Inc. does not offer eco-friendly accreditations.
No, Karpet Partners, Inc. does not offer a senior discount.
No, Karpet Partners, Inc. does not offer emergency services.
Yes, Karpet Partners, Inc. offers warranties.

Contact information

485 North Main Street, Winsted, CT 06098


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed