Karpet Partners, Inc.

hardwood floor specialist, carpet installer, flooring contractor

About us

At Karpet Partners, Inc., we have over 17 years experience in the flooring industry. We can take care of and install just about any type of flooring to help you fulfill the dream that is your home. Karpet Partners, Inc., is not an in-out volume based franchise, we're a team of dedicated and certified experts in our field. We are also experts and cleaning and maintaining your floors as well. Give us a call today.

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 251-275 of 322 reviews

Gloria C.
12/2013
4.5
KPI and their crew of workers did an amazing job. The crew had no clue what they were getting into when they took this job on. A simple rug intstall, took a few hours longer than planned, with no flaut of theirs. The old rug was just awful to tear out, but they did it and the new rug looks great. Hats off to KPI & there crew.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Helen F M.
12/2013
5.0
MY FLOORS LOOK AWESOME! KPI did an excellent job on my hardwood floors that needed to be refinished after 25 years of wear and tear and I couldn't be happier with the outcome. The workers were professional and very pleasant. They moved all the furniture out of the rooms and came back two days later when the floors were dried, in a snowstorm to help us move the furniture back into the rooms. I will definitely recommend this company to anyone needing their wood floors refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina T.
12/2013
4.5
I found Rob, the owner to be very efficent and professional. The follow through was above and beyond! The workers were also very nice and got right to work! My husband and I are very pleased with our flooring... we have had many compliments already! When there was a small issue with the stairs not retaining their stain... Rob had his employees come out that same day to make the repairs. Rob took the extra step to call and be sure we were more than satisfied with his work. Overall, a great experience! Thank you Rob!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia T.
12/2013
4.0
Really impressed with the timeliness of the request for a quote. They came out quickly and the work was executed within the next few days. The floors look great and we have received lots of compliments. They were timely and professional. I would definitely use them again and recommend to others.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dean S.
12/2013
5.0
Excellent and prompt service, willing to work around my schedule, very accommodating. The rug was cleaned like new and returned to me on schedule as promised. I would highly recommend KPI to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katherine C.
11/2013
5.0
This company really cares about service and going the extra mile to start and complete our project. They can do an array of services. Punctual and polite are the crews. Also no time is wasted. Follow -up is very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris R.
11/2013
5.0
excellent, quick response to my inquiry. good price. installation was excellent. we are very pleased with the result. rob is very professional to work with and the crew takes pride in their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis C.
11/2013
5.0
Incredibly personable, professional, and responsive service. Would highly recommend! Initially cleaned 4 rugs and I called them back to do even more. Very accommodating on the pick up and drop off schedule! This is the only rug cleaning service I will use in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim F.
10/2013
5.0
Easy to work with. Showed up on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris S.
10/2013
5.0
Rob is very friendly and worked with my schedule to get a crew in to reattach a stair runner. The 2 man crew was friendly and professional. They worked quickly and it looks like it did the day it was installed. Thank you Karpet Partners, we will call again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sherry O.
10/2013
5.0
Very responsive and professional. Cleaned 6 rugs at reasonable price and accomodated my pick up a drop off needs. I recommend and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene A.
10/2013
4.5
Service was immediate and professional. I wanted the job done quickly and that is exactly what I got. I would hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Catherine C.
09/2013
5.0
Pat did a super job cleaning my carpets. Will definitely use this company again

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scotty M.
09/2013
5.0
Quick phone response. Great customer service. Stretched, steam-cleaned within 24 hours. We almost thought we would have to replace the carpet @ $2000. It was rippled and very dirty and looked awful . They made it come to life with stretching and a thorough cleaning. Excellent work and very courteous technicians. They do quality work at very fair prices. Being a landlord "time was of the essence" to flip the unit. They really did help us out in a pinch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
07/2013
5.0
Pat showed up a little late, but took his time and did a great job even though he did not leave until after 7pm. It was a rush call on July 3rd, we, then had the rug stretched after the spot dried. So far so good, we avoided a costly insurance claim

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Allison R.
07/2013
5.0
Rob worked with my schedule to have someone at my house first thing Monday morning. Pat was very professional, quiet, got right to work and did a great job getting my couch clean. I would not hesitate to recommend them to anyone needing upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John P.
07/2013
5.0
I have never taken the time to do a review for any company but for Karpet Partners I felt the need to. Rob took the time out to explain the process that he was going to do for my home and did what he said he would. I would highly recommend him he is a quality company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ALISON W.
07/2013
5.0
Rob got right back to me and had Luis at my house to fix my carpet in under an hour! He did a great job! Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

485 North Main Street, Winsted, CT 06098


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0638055
Trade License Locale
CT
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Karpet Partners, Inc. accepts the following forms of payment: CreditCard
Yes, Karpet Partners, Inc. offers free project estimates.
No, Karpet Partners, Inc. does not offer eco-friendly accreditations.
No, Karpet Partners, Inc. does not offer a senior discount.
No, Karpet Partners, Inc. does not offer emergency services.
Yes, Karpet Partners, Inc. offers warranties.

Contact information

485 North Main Street, Winsted, CT 06098


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed