Karpet Partners, Inc.

hardwood floor specialist, carpet installer, flooring contractor

About us

At Karpet Partners, Inc., we have over 17 years experience in the flooring industry. We can take care of and install just about any type of flooring to help you fulfill the dream that is your home. Karpet Partners, Inc., is not an in-out volume based franchise, we're a team of dedicated and certified experts in our field. We are also experts and cleaning and maintaining your floors as well. Give us a call today.

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 201-225 of 322 reviews

Karen V.
05/2015
5.0
My window of scheduled time was between 1 and 3 pm I received a call that they would be arriving at 1:45 and they were at my house at exactly 1:45. The employees were extremely professional, told me exactly what they were going to do to clean my couch which had soot on it from a broken furnace issue. My couch looks brand new. The cleaning job was beyond my expectations. They have exceptional customer service. If other companies possed what KPI has with their employees and customer service the world would be a lot better! I will continue to hire them when needed and I have told all my family and friends about them. They are awesome and my couch is gorgeous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom G.
05/2015
4.0
Overall very good. Very happy with the hardwood floors, they look amazing. Rob was very courteous over the phone and in person. KPI did contract the work out to someone else, not that I have a problem with that, it just wasn't communicated clearly. The job ran a little longer than was expected. Overall I would suggest KPI and Rob to other people.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

John C.
05/2015
5.0
great to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda T.
04/2015
5.0
Prompt response to my inquiry and performed the job one day later! I will use them again and will share their name with others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Carmen B.
04/2015
5.0
Rob was very friendly and easy to deal with. The guys that did the work were very good. They made sure all the dust was clean. Overall a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda M.
04/2015
5.0
Overall we are very very happy with our hard wood floor. The job was completed on schedule in 2 days. Their work was very high quality and we would certainly recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leonda M.
04/2015
5.0
The work was top notch and Rob was very helpful all along the process from start to finish. It was great value and I would very much recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shannon C.
04/2015
5.0
The service was incredible. Rob was extremely helpful and my carpets and hardwood look beautiful! Great value too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James P.
04/2015
5.0
They arrived per the schedule and did the requested work which was to clean pet stains from a couch. Once they cleaned the couch, we also had them clean the love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josephine D.
04/2015
5.0
Workers were efficient polite and on time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
03/2015
5.0
They moved the furniture without any complaints to clean the rugs behind them which was very helpful for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle R.
03/2015
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Jane F.
03/2015
5.0
I had a carpet restretched and 2 carpets cleaned. Everyone was so polite and professional with great pricing. They did a fantastik job and I will be calling soon for a new carpet installation. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kwitka A.
03/2015
5.0
Superb knowledge with regard to install. Excellent quality work and Rob was excellent with set up and accommodating my schedule. Very, very fair price. Would highly recommend for all flooring work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

June or thaddeu K.
03/2015
5.0
The company was very good and I would hire them again they also helped move furniture. Thank you Carpet look like brand new Good Job !

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn B.
03/2015
5.0
I hired KPI to refinish hardwood floors in 3 rooms and do a professional tile and grout cleaning in a large foyer and kitchen area. The customer service was outstanding! As a real estate agent, I come into contact with many vendors and working with Rob and his crew set a new level of standard - I will use them again regularly and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen C.
03/2015
5.0
Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anita S.
02/2015
4.5
Very great customer relations, good workmanship, all the workers were very efficient, worked on schedule, cleaned up after himself, did a beautiful job, good on detail, good with following up to make sure everything was ok, very professional and enjoyable to work with. Quite pleased with KPI and will use them in the future

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Johanna S.
12/2014
4.5
They did a nice professional job. The installers were quickly in and out and finished sooner than anticipated. Will definitely use them again for other home flooring improvements since they have a nice variety of products.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

theresa d.
12/2014
4.5
a great company to have work on your project, professional, great customer satisfaction, concerned about the project, had floor put down and carpets cleaned. Will use this company again on future projects. Excellent...... Rob is very easy to work with, professional, customer friendly and wants total customer satisfaction, great qualities to find today... thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

virginia f.
12/2014
4.5
Rob Oley was responsive to my calls and the two young men who moved and replaced the furniture were absolutely wonderful. Couldn't ask for 2 finer young men. Had carpeting removed and floors refinished.Look very nice...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

485 North Main Street, Winsted, CT 06098


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0638055
Trade License Locale
CT
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Karpet Partners, Inc. accepts the following forms of payment: CreditCard
Yes, Karpet Partners, Inc. offers free project estimates.
No, Karpet Partners, Inc. does not offer eco-friendly accreditations.
No, Karpet Partners, Inc. does not offer a senior discount.
No, Karpet Partners, Inc. does not offer emergency services.
Yes, Karpet Partners, Inc. offers warranties.

Contact information

485 North Main Street, Winsted, CT 06098


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed