MTL Heating & Cooling

water heater installer, heating & cooling contractor

About us

At MTL Heating & Cooling, we are locally owned and operated with over 25 years of residential HVAC experience. Let us wow you with our quick, reliable and professional touch. What you see is what you get and we ensure you will be satisfied with our work. I would like you to be our next happy customer! Our reputation for listening and problem solving precedes us. We have an expert eye for detail and troubleshooting, as well as being able to work out the best solution for the client.

Business highlights

17 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 26-50 of 127 reviews

Ed D.
02/2020
5.0
They are great company, fast and professional work ! I highly recommend this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Graciela W.
02/2020
5.0
Compassionate. We were out of heat and they made getting to us a priority. Professional: crew explained what they had to do and why. Affordable and fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lauren N.
01/2020
5.0
The service technician was a very nice young man, friendly and polite. Im looking forward to using them again in the Spring.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

benjamin J.
01/2020
4.5
Extremely knowledgeable and they present themselves very well.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Orly L.
01/2020
5.0
prompt reply, came on time, fixed the problem and explained what was wrong, also answered all issues we had with a gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro

Aimee P.
12/2019
5.0
Thanks for the tune up! They came out the same week I d requested an appointment, arrived on time and were very respectful of my home. Good service, I will call this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott S.
12/2019
5.0
I ask them to come out and make sure my heating system was operating ok because we just bought the house.they looked it over and didn’t find any problems that’s the kind of company I want to deal with honest people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony L.
12/2019
1.0
Get ready to shell out alot of money!

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0

$1,100

Clark D.
10/2019
5.0
Prompt, efficient service --- Technically knows gas furnace products --- More importantly knows the economics of keeping up with repairs on a 30 year old unit vs going with a new unit --- Not a sales pitch -- just facts ---- Went new and the cost including nicely done installing was much lower than I originally thought it would be . Review by Clark D. in Madison CT

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Gord L.
09/2019
5.0
I had Michael LeBlanc come over to see if my water heater was serviceable. Unfortunately, it had to be replaced. I was very happy with the quick response time and him scheduling in the replacement service right away. I now have hot water again, and recommend MTL based on this experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas C.
09/2019
5.0
Professional in every aspect. On-Time, Good communication, and quality work. I've used them twice for two different jobs. Both excellent results and saved me thousands versus a new install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Harriet K.
06/2019
5.0
Mike contacted me immediately and had someone at my home within 90 min. As it turns out my 39 year old furnace was not able to be repaired. MTL was at my home the very next day to replace the furnace with a much more efficient unit. My home was warm and toasty with just a few hours. Work was performed professionally and at a very reasonable price. This is a top notch business-I have already recommended MTL to several friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,700

Lee ann L.
02/2019
5.0
Mike contacted me within minutes of my request. It was the day after the coldest day we've had and we thought we would have to wait for an appointment. I explained that we had no heat Mike told me that he could have someone over within 2-3 hours. He told me what the cost would be which was very reasonable. Joe arrived as scheduled, fixed the problem and cleaned up the area. Within 2 hours our boiler was back up and running. I would highly recommend Mike and MTL and we will be using them to service our boiler for our future needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Sheila M.
01/2019
5.0
Prompt response. Very knowledgeable about my system . Answerered all questions and gave me options to solve the problem. Thank youâ Mike .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

George W.
01/2019
4.0
good job done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$520

Rick G.
11/2018
5.0
A true HVAC company. They set the benchmark for other companies to follow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Joseph T.
11/2018
5.0
Mike and His team did a professional job . Mike did a great job of communicating with me through multiple emails until he knew that I was comfortable with the boiler that he installed in my home . This company gave the best prices out of multiple plumbers I was choosing from and their work was completely professional and they had a great attitude when answered one of my many questions with respect . I'm a ver happy customer after choosing their Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

Gabrielle V.
08/2018
5.0
Customer Service was very good, but a little pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Maria M.
07/2018
5.0
Prompt service. Very nice friendly service technician. Fee was not unreasonable but could have been better. Would recommend !

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patty M.
05/2018
4.5
Phil from MTL came out this week. He arrived on time, was friendly, professional, and helpful. He explained the system and what needed to be done. Will definitely hire in the future when/if needed.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$139

Norman D.
03/2018
5.0
The job was simple, he had the tools, in and out in an hour. No problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Mackenzie M.
01/2018
4.0
Mike was very responsive and got right to work upon arrival. We didn't have heat and he quickly diagnosed the problem and correctly it. The only reason he didn't receive 5 stars was for the up-charge on the part required, however, I feel like all contractors do this to keep labor costs down. Just up to the homeowner to understand that.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$340

Grace/ Andreas A.
01/2018
5.0
Pro Mike responded AFTER HOURS even though I had NO prior contact!!! MIKE came to take care of my problem ( no heat in sub zero temps despite sufficient oil ). Service was rendered next day on time efficiently and curdious. We are VERY PLEASED. We will definetely use MTL's Services again in the future and can/ will gladly recommend MTL any time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Tabitha S.
10/2017
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

375 Morgan Lane, Unit 404, West Haven, CT 06516

mtlheatingandcooling.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HTG.0400650-S9
Trade License Locale
CT
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

MTL Heating & Cooling accepts the following forms of payment: CreditCard
Yes, MTL Heating & Cooling offers free project estimates.
No, MTL Heating & Cooling does not offer eco-friendly accreditations.
No, MTL Heating & Cooling does not offer a senior discount.
Yes, MTL Heating & Cooling offers emergency services.
Yes, MTL Heating & Cooling offers warranties.

Contact information

375 Morgan Lane, Unit 404, West Haven, CT 06516

mtlheatingandcooling.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed