Power Home Remodeling

Hired for gutters and the entire process went very well. All employees involved were thorough and professional from start to finish. My gutters look great and are more effective than before.

Overall the work went well. Appreciated the professionalism. Did a good job with roof work. Only comment was clean up of roof materials after work was done was not the best.

Dealt with several folks in getting set up and while communication wasn't terrific, it wasn't terrible. They did good work, for the most part, but there were a few loose ends that I planned to address when we were to have our our Quality Assurance appointment. (We were told that both my wife and I had to be there and that we should plan on it taking several hours.) We had to reschedule our appointment and traded voicemails for a day or two and then.....nothing. And that's where we still are 9+ weeks later. I did at length call our project manager, who did get back to me within a few days and swung by for a few minutes later that week. He said that at this point I shouldn't expect to have that Quality Assurance meeting, and he'd see that the few remaining items got taken care of. That was 22 days ago. And he hasn't return a call in a week now. I'm beginning to fear the worst especially since we discovered last week that the siding crew that DRILLED INTO OUR BRAND NEW ROOF for their scaffolding DID NOT REPAIR THEIR PENETRATIONS. The thing is, Power went ahead and put their debit through to the financing company as if the project was finished--as if we'd had that comprehensive Quality Assurance meeting, as if we'd seen a final bill(!). As it is, I'm still waiting on a replacement window casing and a screen and REPAIR TO THE DAMAGE THEY DID TO OUR BRAND NEW ROOF, and we have a rather considerable amount of extra siding and debris in the driveway that they haven't yet seen fit to collect. In other words, a not-yet-done project on which we've been paying interest for the last 9 weeks.

4/ 8/22: We contracted with Power Home Remodeling to have all our windows replaced, new siding installed, a new front and basement door installed and shutters installed. The job was scheduled to be done in mid-February. This was supposed to be approximately a 5 day job. As of today, April 8th, it remains uncompleted. Two windows were measured incorrectly, and the replacements could not be installed. We needed to wait for new windows to be manufactured. No big deal for us. We liked the product and were willing to wait. Then at the end of day of installation, we found several new window screens had rips in them. They needed replacement. The majority of the screens were not stretched tight enough on their frames. They were getting pulled and stretched in a light wind. In addition, The brick molding for the basement door wasn’t completed. Two back windows were not boxed out when the siding was installed. The tin work around an arched window needs to be redone because it wasn’t secured well and is loose and floppy. And our front door would not lock without us pulling up on the door knob to engage the bolt. The front door is out of plumb and needs to be completely reset, and the bottom edge of the door is cracked. Our project manager saw these problems in person. He even noticed some of them before we did. We were told all of this would be remedied, including a new door, new screens, etc. And we were ok with that. Even after finding over 50 aluminum nails in our driveway that were not cleaned up (We’re still finding them. Fortunately no flat tires) we were willing to give the company the benefit of the doubt. Mainly because our project manager was doing his best. Our work date was changed a couple times-windows not ready, bad weather. Ok. These things happen. We waited. Then we were told that today would be the day when the work would be completed. This was confirmed twice by phone calls from the home office. This morning my husband moved furniture, took curtains down, put tarps down, paid for our dog to be boarded for the day. At 7:22AM, my husband received a voicemail message from our project manager telling us he didn’t know who in the home office told us they were coming today, but they were still on another job and would not be coming for another 4 days. My husband (with a leg injury) now had to move everything back. We did our research with this company. We own a 1000 sq for home. We are by no means wealthy. But we wanted quality product. We are paying A LOT of money for this work. I waited until now to submit a review because I honestly wanted to be fair and give things a chance to get ironed out. I would have given one star, but our project manager has really tried, and the house does look nice. But nice doesn’t cut it if quality isn’t there too. The second star is for our project manager alone. We are very disappointed and questioning our decision to have this work done. Maybe in the future I can update this review to something more positive, but based on our experience to date, we cannot recommend Power Home Remodeling and regret our decision to contract them for this work. 4/11/22 Update: Today was supposed to be the day everything was corrected. I received a voice mail 2 days ago stating the crew would be here between 8-10AM today. At 11:00AM we contacted them. And they are not coming today. Nobody notified us. Not sure how long we would have waited before someone did. Once again,we moved furniture,put tarps down, paid for our dog to be boarded. I’d give no stars if I could. Never again. Poor installation, damaged material, poor cleanup, terrible customer service. This isn’t how you treat clients who are paying you 50+ grand.

The new window is beautiful. All employees with whom we dealt were knowledgeable and professional. Crew who did the install arrived on time, were efficient, professional and cleaned the site before leaving. We highly recommend the company.

Great from start to finish. Very professional.

The contractor showed up on time and got to work immediately. Professional the entire time.

Everything went according to plan, they were very communicative and professional.

It went smoothly from start to finish. I was pleasantly surprise that the installation was done so quickly. They did everything they said they would do. I would definitely use them again for other projects.

Everything went really smoothly from the initial quote to the installation. Everyone was very helpful and professional.

It was an excellent experience. Anthony the sales guy was a great guy. The installation team was phe ominal

It was a great experience from start to finish!!

The process has been going smoothly. The work crew is punctual, professional and courteous. They provide a high quality product with expert installation.

White glove service as promised, a great experience, superior quality materials and labor. Done in one day!

The installation went well. The crew was professional and kind. They cleaned up after the job. I would certainly recommend them to anyone needing repairs. Well done!

Work was done quickly and efficiently. Very pleased with the work that was done and customer service was exceptional.

Great! Good people and would use then again. House looks new and beautiful. People walking by have complimented on the work.

It went amazing! We also went ahead and did our roof(with a different company) and while the work for on the roof was good, the customer service was terrible. We immediately regretted not using Power for our roof replacement! The sales team at Power was honest and upfront, with no pressure sales, compared to other companies we talked with such as People's Home Remodeling(highly recommend avoiding this company, the meeting was TERRIBLE!!! and they lied about sales tactics and who knows what else). Power on the other hand was AMAZING!! The sales person we spoke to, Jeremy, was absolutely fantastic. The products matched what he promised and the installation team was prompt, worked hard, quickly, and efficiently. They even pointed out some glue that was on one of the windows, a small smudge that I did not even notice, and had a new window sent out and installed to replace it. Honestly it was something I would not complain about, but since they offered it I said hey why not? Power will be our choice going forward with home projects such as our siding which we hope to get soon. Oh and the price? PHENOMENAL! We took advantage of their special offers and were able to get a price nearly half of what other similar companies, such as the aforementioned Peoples, were offering, and with none of the games those other companies pulled. If you want straightforward, quality products and service, Power is a GREAT choice for you!

Arrived on time. All work done professionally, neatly, cleaned up after themselves. We’re great overall

Efficient and clean. On time. Missing manufacturer item will be completed on return trip in 2-3 days. Great service.

Very well Work was done as promised

Went very well - all team members we worked with where professional and courteous. Actual install of 15 windows in one day and great cleanup. Happy with product and price we got.

Very good. Power was professional and on time. Very helpful with us

They showed up on time and were very professional. They finished earlier than expected and the crew were polite and knowledgeable of the product. Love the experience, would use again for any home improvements

Very well. Workers showed up on time. Very professional.