Thompson Flooring

hardwood floor specialist

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Thompson Flooring, offers every customer the kind of fair, honest, and informative consultation that is necessary to feel good about a home flooring project. We take great pride in our expert wood floor refinishes and installs. We focus on individuals and recognize that each and every project is unique. We have been serving New Haven County for over a decade and are deeply immersed in this community. We will help you make your home more beautiful on time and on budget. Please call us today; we are looking forward to serving you.

Business highlights

45 years of trusted experience

Reviews

4.796 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
11%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.8
Showing 1-25 of 96 reviews

Elisabeth Y.
05/2025
4.5
I recommend Thompson Flooring for your flooring project. They started and finished their job on time, and the price was reasonable.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Cindi L.
11/2024
4.5
James and his team did an outstanding job. Our 35 year old parquet floor was in rough shape. After James and his guys got done, it looks brand new! And the price was very reasonable for the job. I highly recommend Thompson Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb R.
11/2023
5.0
Exceptional workmanship! Repaired and refinished old hardwood floors. They are over 100 years old, but you’d never know it! James and his crew are the absolute best in the business!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
05/2023
5.0
The quality of work was first rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yuan Y.
01/2023
5.0
Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene L.
01/2023
5.0
They were quick, forthright, and kept in touch along the way telling me how the job was going. I trust them to keep them in my book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Betsy D.
08/2022
5.0
Thompson Flooring was awesome to work with. They promptly contacted me about the job and showed up when they said they would to give me a quote. They prepared me as to what the job entailed and we scheduled a start date. Thompson Flooring showed up on time each day and were very respectful of our home while here. They did a FANTASTIC job on our flooring, all at a reasonable price. We couldn’t be happier in hiring Thompson Flooring. We highly recommend their services for quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MICHAEL A M.
05/2022
5.0
Great company at a reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sal P.
05/2022
5.0
Very good work on time and very neat .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Tony C.
04/2022
5.0
They were great! They did exactly what they said they would, exactly when they would. Finished floor is fabulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,040

Nick C.
04/2022
4.0
Very proficient in the work they do everything they did they did on time

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$1,650

Susan S.
11/2021
5.0
James Thompson and his crew did a great job. They had to first remove the rug on the stairs to the second floor as well as fix one of the stairs under the rug. The stairs had to be sanded and at the same time they installed hardwood flooring in my entire upstairs hallway. The 3 coats of polyurethane had to be applied to the stairs over those 3 days and looks great now. I am very happy with his work and his price was very fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alicia S.
11/2021
5.0
Like the owner said he'd on the job with his staff, he really was! His price was great, he even helped my brother move some things, excellent work. I will have him back to do my bedrooms. I didn't have anywhere to put the furnature for him to do while house at same time. Very evenly coated. Very clean, and I love the satin look

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne M.
04/2021
5.0
James Thompson and his crew did an excellent job. They even listened to me when i asked them not to smoke around our home. They put down a subfloor and installed hardwood flooring with three coats of urethane throughout the home. The price was reasonable. The work was excellent. If i hadn't had to put cardboard over every single inch to protect the beautiful floor I never would have noticed the very few slightly less than perfect spots. (this is almost inevitable when polyurethaning a floor). Due to the fact this was/ is a new construction, the timing of the job was not in Mr. Thompson's control. When we could get him onto the site, he came and did the work. I am very happy with his work. I also appreciate that he works with his crew and doesn't simply administrate from afar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Marilyn O.
03/2021
4.5
This crew is knowledgeable and reliable. They did the work and cleaned up daily, which is a real treat!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

mike v.
12/2020
5.0
Jim and his crew were just awesome.. We were expecting just to refinish floors when we discovered that the previous sanding had left little to resand. Jim and his crew were fast to replace the floor as swell as refinish other ares in short order. I would highly recommend Jim and his team. they were honest, straigh forward with us and did a n awesome job..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,800

Jim G.
08/2020
5.0
I have used Thompson in the past for refinishing. This was the first time I've had them for hardwood installation. Good job / fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael W.
03/2019
4.5
Family business....dedicated to: service, quality, reliability, and reasonable pricing

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$450

Sue R.
03/2019
5.0
They did a fabulous job! Done quickly and it looks amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sal P.
06/2018
5.0
He came to the house and gave me an estimate and explained the process. When he came to do the job they did an awesome job sanding and putting the poly down and the floors look great!!! Thanks a bunch!!😃

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

al d.
05/2018
5.0
They were professional and how to do the job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$800

Dennis L.
03/2018
5.0
Jim Thompson and his crew were a joy to have in our home putting in new wood floors. They were prompt and did excellent work. I would not hesitate a second to recommend them to anyone in the flooring market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce M.
12/2017
5.0
Thompson Flooring was wonderful Great communication, quality work and fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candy C.
12/2017
5.0
Excellent service and communication. Floors look beautiful. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

49 Victory Drive, New Haven, CT 06515

www.newhavenfloors.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0558783
Trade License Locale
CT
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

hardwood floor specialist

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

No, Thompson Flooring does not offer free project estimates.
No, Thompson Flooring does not offer eco-friendly accreditations.
No, Thompson Flooring does not offer a senior discount.
No, Thompson Flooring does not offer emergency services.
No, Thompson Flooring does not offer warranties.

Contact information

49 Victory Drive, New Haven, CT 06515

www.newhavenfloors.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed