Founded 1976 • With Angi since October 2008
lawn & landscaping
199506514Service Provider Response
Thank you for the kind words! It was a pleasure creating your updated custom water feature.Service Provider Response
Thank you for putting your trust in TJB-INC to handle your complex drainage issues. I am confident that we worked out the most cost effective solutions that will address and correct all of the issues. Happy (Dry) Holidays!Service Provider Response
This project was out of our normal service area but we were happy to direct the customer to the correct plant material needed for their application. We were also able to supply the current wholesale cost of the different sizes of correct available plant material. Customer was able to find a more local contractor to do the plantings.Service Provider Response
TJB-INC offers a paid on-site consultation for many different issues including drainage & storm water management. Many times we can come up with DIY solutions for our clients saving them thousands of dollars from unnecessary construction. The goal of the consultation is not to sell our drainage services but strictly informational and debuck the misinformation that is out there. We give honest, correct solutions that a client can then shop to different contractors and get an apples to apples comparison. This client has decided to do a DIY project and save over $5,000 by knowing now how to do the project correctly. Ted has guided the client with follow up emails and suggestions on where to purchase products & equipment rental.Service Provider Response
TJB-INC offers a paid on-site consultation for many different issues including drainage & storm water management. Many times we can come up with DIY solutions for our clients saving them thousands of dollars from unnecessary construction. The goal of the consultation is not to sell our drainage services but strictly informational and debuck the misinformation that is out there. We give honest, correct solutions that a client can then shop to different contractors and get an apples to apples comparison.Service Provider Response
This has been a special client of ours for over 30 years. Many years ago, they wanted to turn an old unused pool into a landscape feature. TJB-INC created a wonderful water feature with a large wetlands area with 2 streams, 2 bridges, and an 11 x 16 pond. Many different perennial gardens have been added to the yard over the years adding to the overall appeal of the grounds.Service Provider Response
Thank you for your review. This client had received quotes from other contractors who wanted to over engineer (and overcharge) for a relatively simple drainage problem. With our years of solving problems like this, TJB-INC was able to implement our solutions which solved the problems and save the client lots of unneeded excavation and disruption all while spending less money. Win, Win in our minds.Service Provider Response
The client has a house on the Branford shore who's front door was 10-12' below the level of the road. They had a small street side parking area but had to walk down old rotted stairs on the far side of their property. The client asked TJB-INC to replace the rotted stairs but we knew they needed a totally different solution. TJB-INC proposed building a new closer and safer entrance/staircase into their home. The challenges included massive exposed rock ledges that made design & construction difficult but we over came them. TJB-INC created a descending curved staircase down and through the rock ledge along with multi-level planting beds using 6" x 6" pressure treated timbers. We topped the steps with custom cut Bluestone treads to add interest and longevity. Because of all of the rock ledge, a special drainage system had to be created to keep the new entrance safe. This was a fun project for the crew because they had to constantly improvise the design to meet the terrain but still make the outcome safe and attractive. This was one of our favorite installations of the year!Service Provider Response
Thank you for your review. This was a drainage job where the water table was very high and the customer's basement sump pump discharged its water into the rear yard creating a muddy mess as well as flowing downhill into the neighbor's rear yard. TJB-INC was able to collect this discharge water and relocated it to the front yard. We installed a below ground 4" pipe system that also included (6) 4' deep underground vertical drains along the side out the house to allow the water to be stored until the ground could reabsorb it. When the water table rises too high and the underground storage area cannot store any more water, the excess water exits the system through a NDS pop-up emitter in the front yard. TJB-INC received a call from client about 2 months after the install that there was a new puddle in the rear yard. We sent down a crew to investigate and found that the pitch of one section of the pipe that was installed was not steep enough due to a large underground boulder. TJB-INC re-installed new pipe through a different section of the property and connected back into the vertical drain section at no additional charge to the customer. During the winter of 2018-19, the client called saying the water table was now very high and the basement sump pump was working overtime creating lots of extra water. This water was now coming out of the pop-up emitter in the front yard as designed but was flowing over the sidewalk and into the street where it was flowing into the city storm drain. The problem was with the cold temperatures, the sidewalk and roadway had now turned icy creating a slipping hazard. TJB-INC went back down and installed a diverter valve on the sump pump discharge so during the winter months, the excess water could be directed back on to the rear property where it would follow the downhill elevation into the neighbor's rear yard. We charged the client for the cost of the parts and 1/2 hr of labor.Service Provider Response
Thank you for your review. When I am hired as an on-site consultant, my purpose is to solve your issues and instruct you how you can repair them yourself if possible. You were in great physical shape and the to fix your drainage problem would only take a couple of hours. I felt is was better to instruct you how to do the job yourself than to sell you my companies services. Now you have the knowledge in place to tackle more issues if they ever pop up in the future! ... TEDService Provider Response
Thank you and we look forward to becoming your lawn care service provider after the current one fixes their mistakes. ... TEDService Provider Response
Thank you for your review. After 42 years in the business, it always amazes me how some contractors can take a simple logical solution to a problem and turn it into an unnecessary potential major project for the customer. I guess they just need a lot more experience. TJB-INC always looks for the most effective solution which most times is the simplest. Glad we able to solve your backyard drainage issues cost effectively. ... TEDService Provider Response
Thank you [Member Name Removed] for hiring TJB-INC for your paver patio project. I think the end result came out better that we all expected with the addition of the solar paver lights in the custom stoop that we created. We look forward to working with you on future projects. ... TEDService Provider Response
Thank you for the kind review. I learned long time ago that not every visit will result in a sale. If I am honest and explain options, maybe the customer will call back later or recommend TJB-INC to a friend.Service Provider Response
This was one of the most challenging drainage situations we have had in awhile. Multiple points of water over 3 different properties all needing to be gathered and piped to a central discharge location. TJB-INC used over 1,100 ft of 4" PVC drain pipe, 60' of 10" pipe, central galley with 10 inbound pipes + 3 outbound pipes, underground springs, (2) neighbor's illegal discharge systems into our customer's property that had to be added into our design, and heavy clay soils that bind up water. TJB-INC was up for the challenge and installed a customized design that addressed all of the problems.Service Provider Response
TJB-INC used our New Holland LS180 Skid Steer with a 5' wide heavy duty brush cutter capable of pulverizing growth up to 5" in diameter. The overgrowth was no match for our machine.Service Provider Response
Thank you for the kind review! It was a pleasure creating a playable backyard for you and your family. If you ever have any questions or concerns, please feel free to give Rob or myself a call. ... TED Note: Remember to keep watering the new lawn through out the summer. It will take 3-4 months for the grass to reach maturity with a full root system. If the grass dries out this summer, it will perish.Service Provider Response
Thank you for your service request and your feedback after we were done. Call on us next time the pond needs cleaning and we will glading come out and get it back into shape again. ... TEDService Provider Response
Thank you for the kind review. Good luck with your project. We are always here to help if needed but I think with your new knowledge you will do just fine by yourself.Service Provider Response
Customer hired a local cheap contractor to perform the original installation and we were called in couple years later to repair and rebuild the collapsing walls and walkways. We were hired Fall of 2014 to reconstruct to the original contractor's designs and elevations which were not installed up to industry standards. TJB-INC repaired all of the sunken areas and the steps that were falling apart. We were told to match the existing look and elevations which we did. We were called back to seal the surfaces in the spring of 2015 once the temperatures rose to above 50 degrees. The customer called us back in the fall of 2015, to redesign and configure the rear 3 steps that were a tripping hazard. We notified the customer we had a 2-2.5 month lead time. We changed materials & elevations to code and constructed 2 standard height stairs that solved the tripping problem. We also addressed the poor drainage conditions that we were not allowed to fix originally making the rear entrance area not only safe but dry. All work was completed on schedule and before the cold winter months arrived. Customer was just getting anxious as the time went on. Understandable due to their previous contractor's work. Customer kept calling marketing line, not customer service line so some of their anxious calls did not get returned as quickly as they liked. (We received hundreds of calls a week and can get backlogged answering them timely). In the end, all was well. Project was completed and TJB-INC was paid in full. A recent check of the project showed all repairs holding up perfectly as promised. Total cost of the all of the repairs were around $7K.Service Provider Response
It was a pleasure working for you and helping to create a new wonderful new entrance into your beautiful home. Thank you for choosing TJB-INC Landscape & Drainage Contractors.Service Provider Response
Happy to share my 40+ years experience with new homeowners and teach them how to tackle outdoor projects with confidence. Thank you for your review!Service Provider Response
This was a case of the homeowner not knowing how to solve her problem in the most efficient manner. Other contractors had tried to sell her on expensive drainage solutions that were simply not necessary. TJB-INC show the customer how they could solve their problems with a simple fix for under $20.00 and 1/2 hour of their time. With over 40 years in the business, you learn it is not always about getting the sale but about being honest with people. If simple works, do not sell expensive complex solutions. Looking forward to another 40.Service Provider Response
Thank you and it was a pleasure working with you.Maintaining safe distance when meeting clients
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Design & Build Masonry LLC is a construction family owned business based in Waterbury, Connecticut. We provide quality, custom workmanship for your masonry needs. We are a team of fully insured, licensed, professional contractors dedicated to producing a top quality service that we stand behind. Join our growing family of satisfied customers who rely on our one of a kind talent in bringing masonry in life. We offer high quality exterior and interior services: Stucco, Patio, Stone, Brick, Block, Chimney, Tiles, Repairs, Pool, Driveways, Concrete, Pavers etc.
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We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.