LOWES

I'm in the military and can get a 10% military discount. I go there weekly.

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The technician that installed the water heater was great. He took care of all the paperwork needed for the installation and set up an appointment for the city to inspect. There was a minor leak and the technician returned right away to fix the problem. I would use Lowes and their contracted plumbers again for my next service call.

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Lowe's always has people available to help me find what I want. Most of them are quite knowledgeable. Checkout is easy.

The cost was very expensive. They had a carpenter person who came to install it.

They were great. We had flooding in our basement and we had another company come through and they were a complete rip off so we ended up going to Lowes and it was much cheaper. The whole process was just as easy and the guy that we worked with there was great. The carpet was about 700 square feet. They were very helpful and they showed up when they said that they were going to. They had the installers here and they got it done within the day. They even entertained my kids.

After a few miss calls talking with an ASM and getting nowhere, I was able to speak with the manager Brian Brock. Mr. Brock went out of his way to make sure I received the labor portion of the warranty. Despite the fact that I had been previously told there was nothing that could be done. Mr. Brock called Trane, Robinson heating and just about everyone until the problem was solved. Mr. Brock is an asset to Lowes and to customer satisfaction. I will shop there again with confidence.

It was scheduled quickly. They help in choosing the door to having them and had them install it. They show up back and clean up everything and it was great and ready to use and they padded the additional molding around the outside of the door and the inside of the door that was needed to cover the replacement.

I think they have a better selection for some things. I've used them for a couple of projects where they were able to special order the materials that I needed. They special ordered the flooring for me. It was a pretty expensive project. If they have good deals on plants my wife wants, we get them there but they are not our preferred place to get them. They are willing to special order things. Some things come in quick and some things don't. I don't like that they are too far away. They are pretty good about answering questions.

They had what I needed in stock. I will go here again.

They are coming tomorrow and I hope it is the last day of service.

It went badly. In August of this year (2011) I special ordered a screen door to go on my 1894 Victorian house. After several false starts (such as denying such a door even existed in the dimensions I needed it), Lowe's finally ordered and received the screen door and I picked it up and had it installed. The door was beautiful but the screening was not the right gauge for the door and the spline installation was faulty. The screening hung loosely instead of being installed tightly like it was supposed to be. After about a week, it started to come apart in one corner. Still I hung on to it because it was so beautiful but after another couple of weeks, it started to completely and literally fall apart at the seams. It was obvious that the door was badly assembled. The spline came loose and the screen hung away from the door in several places, creating gaping holes and defeating the purpose of the door. It didn't keep the bugs out and became very unsightly. When I called Lowe's, they said to take the screen door back to them and they would refund my money. I didn't want my money back, I wanted the door but I wanted it to be assembled properly. I asked them if they could simply repair the door for me. No, they wanted me to lug the door all the way back to them. This means that not only did I have to pay my handyman to install it, but now I would have to pay her to take it off, haul it to Lowe's, order another and pick up and install the new one. Lowe's said they couldn't fix it, that the warranty only covered a refund. They suggested that I call the manufacturer, Columbia Mfg. in Gardena, California. When I reached the manufacturer, he accused me of leaning against the door, putting something through it or otherwise misusing it. Then he went on to rudely blame me, asking me why I let so much time go by before reporting it. "So much time" was two weeks. I told him the door was badly assembled and he said the same thing Lowe's did--that I would have to pay someone to take it down, bring it to Lowe's, order it again, pick up the new one and pay again to have the new one installed. There was no assurance that the new one would be any better than the old one. Both Lowe's and (especially) the manufacturer were rude and unreasonable. I am paying my handyman to basically rebuild the door but that's cheaper than having it replaced by the manufacturer. The door is beautiful but of such poor quality that we basically had to create our own door.

It cost me about $50. They seemed to be a little less expensive than another store, which was really nice. Everything was fine and I didn’t have any problems. I would use them again in the future.

The staff is great and are very helpful. It can take time to receive help because some of the buttons on the aisles do not work.

It turns out Lowes uses vendors to do the work for them, although when they come out they are wearing Lowes logo gear. The actual vendor was wolf flooring, which is actually based somewhere in the 303 area code, but they have one or more work crews based in CS. During the $50 'measure', we asked about some things that we would like done with the floor, and were told no problem. Including putting the baseboard back on when they were done (we took it off, but a nail gun makes those go back on so much quicker), and having a new 'kick' board put in under one of the cabinets where it was currently covered in carpet. After the measure, we got an estimate from lowes, but no quotes for the extra work, so we asked for them to add it on. They did go ahead and add $55 to put the moulding back on. Since my wife and I were sort of tag teaming this, we didn't notice they forgot to deduct the $50 measure fee from our final bill. Paid for entire job, and scheduled the guys to come out and install the floor. Since we didn't have a huge number of sq ft on the project, the vendor themselves picked up all the supplies. The estimate had a 'required' three labor hours of floor prep even though we were ripping out the old flooring. My guess was they expected we weren't going to do a great job ripping out the floor, but the only 'floor prep' they did was resweep the floor. Which was disappointing, but my master bath was going to be a pain, alot of cuts, and some angles, etc, so I didn't complain about the 3 hours of floor prep. The weather was kind of crappy the first day of the two day job. Vendor didn't show up till afternoon on the first day, which was multi hours late, but they did call and say that they still had to run down to lowes to pickup the supplies for the job. They then informed me that they had to use my garage otherwise the backerboard would be ruined. Which no one had bothered to mention to me. So I had to push outside a partially disassembled motorcycle to make room for them. They did put down drop cloths for all thier cutting, but EVERYTHING in the garage including my classic mustang convertible was covered in backboard and tile dust. I was really annoyed that no one mentioned that they needed to use my garage beforehand and I could have picked up and covered things up before they got there and not made as huge of a mess. Next time I am telling anyone too bad, and they can set up on the porch if they need to be out of the rain. The first day (really half day) went quite slowly, and they were doing the hardest area which is the master bathroom, and had it about 3/4 finished. They left thier tools set up in my bedroom to return the next day, not a huge deal but it might irritate some. The arrived at a reasonable time the second day and just barely finished on time that day. But they told me that reinstall baseboard wasn't on thier work list, so they couldn't do it for me. From some people who have done tile before, they mentioned that unless they were using rapid set mortor (my estimate and supplies only included regular motor) , they should not have grouted the same day as they laid the tile, but they did do that, but it seemed to work out okay. The tile job inself looked good except for my comments that follow, and looking at the work that went into it, I was glad I didn't try to do my master bath myself. My only problem with the finished tile work was that they didn't do anything about the transition between the carpet outside the bathrooms and the tile they just laid. The backboard + mortor + tile was higher than the carpet + pad next to it. There was also a cut tile edge at the transistion that was very visible, and would probably have started chipping if I hadn't done anything. That and I had to figuire out a way to put the baseboard back on as well. So to finish the job, I had to go down and buy a new kick board for cabinet I mentioned early on, and I bought a cheap harbor freight nail/staple gun to make the baseboard install go easier, and I had to go down and buy a transition piece from lowes to cover the transition. So I was a bit irritated, They covered my classic car in grit, and there was work left over when they were done that cost me money and time to finish. The whole reason for having someone else do it was that I didn't have time to do all this myself. So I go down to lowes to return some left over tile (kept a few in case of damage), and a spare hardi backer board, and ask for my $50 measure fee back, and the $55 baseboard install fee back. The tile and backer board return was easy as always. But there never seemed that the right person was around to help me get the other money back. But I must have triggered something since the vendor then started calling me to come back out and install the baseboard, but it was too late, I already had it put back on. So after three phone calls, and three physical trips to lowes where no one could help us fix the measure fee and baseboard install fee, we called down and asked to speak to the General manager about it. He resolved it by crediting us back some more product return to make up the monitary difference just to get us out of his hair. So in the end, I have a decent looking floor, and a trashed garage, and a hassle to deal with finishing the work and big hassle asking for a refund on work not done.

We have been happy with them. The blinds were over $2000. We have probably spent between $1500-2000 on the doors. There was a two-year lapse in time when we ordered blinds for a second time. They actually searched and found our first order, so they did not have to charge us again to come out and measure. I will use them again in the future and would recommend them to others.

They were helpful in the store with ideas and making a plan for the deck for me. The prices were competitive and they seemed professional. However, when they loaded my trailer up with the materials, I do not think they were ready. There were some things missing and we had to go back to replace them. They also gave me some joists that were too wide, and I could have bought smaller ones. When I called them about the problem with the missing materials, it took two days for them to get back to me and they did not have a truck to deliver it. I also had to keep calling to make sure that my credit card was not charged for those materials. I would probably use them again, but I would talk with the builder to get more information about the job.

The special order department at Lowes is terrific. I do most of my shopping online. I have them order and install the products. The people have always been very helpful. They came right out and did very nice work. The service is just so good. They have been very accommodating considering that I can not make it to their store.