AutoAid & Rescue

Auto Service, Auto Tires, Auto Body Work,

About us

AAA approved auto repair & maintenance service, collision and auto body repair, body shop, paint. We help pay your deductible. Family owned & operated. Award winning. Additional Phone Number: (818) 305-6632

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Repairs, Emissions Repairs, Auto Electrical, Smog Repairs, Transmission And Engine Repairs, Tires, Alignment, Auto Glass

Services we don't offer

Radio & Alarm

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 147 reviews

JIM B.
09/2014
5.0
auto repair
  + -1 more
THEY DISCOVERED THAT THERE WAS NO COOLANT. THEY ADDED COOLANT AND AIR CONDITIONER WORKED FOR MAYBE 6 WEEKS THEN FAILED TO COOL.
Description of Work: DISCOVERED SOURCE OF COOLANT LEAK

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carl H.
08/2014
5.0
auto glass, auto repair
  + 0 more
I went to change out the windshield as someone had broke it they replaced it then I thought maybe they should change my oil remembering I needed it as well might as well get it over with. Everything went well would come back.
Description of Work: replaced windshield and got an oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

steve R.
08/2014
5.0
auto repair, radiator service
  + 0 more
Proof is in all the A's! Will bring all of my cars there from now on!
Description of Work: Scheduled maintenance and a new radiator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

PAUL J.
07/2014
2.0
auto repair
  + -1 more
Super nice people, super high prices. I wish I could give a better review to David, but the estimate for my brakes was over 400 dollars, and tires were almost 700 dollars. I went to Firestone, and had the exact same brakes done for under 100 dollars with a coupon I got online, and American Tires has given me a price of only 450 dollars for my tires. Buyer beware?
Description of Work: Replaced an alternator belt. Checked windows and brakes,

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$130

PAULA K.
07/2014
5.0
auto body repair, auto repair
  + 0 more
I've been taking my car to AutoAid for mechanical repairs for many years now. This is the first time I've needed them to do body work on my car. As usual they were awesome!!! They took care of everything including communicating with the insurance company. It was completely hassle-free! They are professional, polite, easy to work with, honest and do quality work!!! I highly recommend them! There is no need to look further for an exceptional experience!
Description of Work: Fixed my bumpers after a little fender bender.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Katie W.
07/2014
5.0
auto glass, auto repair
  + 0 more
I had a crack across my windshield so I needed to replace it fast went to auto aid and rescue and did a great job and the price was good thank you for the fix.
Description of Work: Replaced the windshield on my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elliot R.
06/2014
5.0
auto body repair
  + -1 more
Working with the shop was great, I took the van in and they explained what needed to be repaired and what needed to be replaced. What was important is that they gave me options, unlike our previous body shop. There were some items that i thought would need to be replaced, but instead they were able to fix them and save me a bunch of money. I definitely recommend these guys.
Description of Work: Auto Aid did the body work on my 2010 Honda Odyssey. The work included front & rear bumper damage, side door damage & rear quarter panel damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AutoAid & Rescue
Thanks (Member name removed). We are always happy to help with your vehicles.

John S.
06/2014
5.0
auto repair
  + -1 more
I made a phone appointment on Monday for the first thing Thursday. They did the job promptly and correctly. This is a car we got used from CarMax, with an extended warranty. I confirmed with Per at AutoAid that: 1. Routine service by AutoAid satisfies the requirements of the extended warranty. 2. Work covered by the warranty can be done by AutoAid.
Description of Work: 15000 mile service on Mercedes GLK-350

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185.85

Francis M.
06/2014
5.0
auto body repair
  + -1 more
The shop is cleanest I've ever seen. The owner always comes and makes it a point to saying "hello!" The staff is very friendly and helpful and gives good advice on how to deal with certain auto issues. I would say all-in-all it's been very good. The quality of work has been excellent. The response is good.
Description of Work: We used to use AutoAid when we lived in San Fernando Valley. They've done a lot of stuff for us. We had them as our regular auto guy for a couple of years. They put in a new engine in a car.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kira and ian R.
06/2014
5.0
auto body repair, auto repair
  + 0 more
perfect. quick, polite, professional
Description of Work: replaced windshield

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bonita G.
06/2014
5.0
auto repair
  + -1 more
I've been taking my cars to Jack & David at AutoAid & Rescue for years. Whether you need car repairs, maintenance or body work, they do excellent work for a reasonable price. They go the extra mile for their clients. I wish more businesses were run like AutoAid.
Description of Work: Auto body work on two cars. Their auto body department buffed out and repainted a bad scuff from the front bumper of the 2012 Lexus CT200h. I left my car overnight and they had it back to me the next morning. Looks brand new. You can't even tell there was any work done. Now they're doing auto body work on my husband's SUV, who was just rear ended the other day. Thankfully insurance is covering this job (It's a much bigger deal than my car.). Nonetheless, AutoAid handled the insurance company's inquiries and worked with the insurance assessor to get the job done as quickly as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Alan G.
06/2014
5.0
auto repair
  + -1 more
I was visiting from out of state and needed body work done on the car I was using. I needed the work done on a very tight schedule and as inexpensively as possible. I was vulnerable to being taken advantage of by an unscrupulous shop but autoaid delivered everything they promised. They met my lowest estimate and delivered the highest quality work on time. If I lived locally I wouldn't trust my car to anyone else.
Description of Work: Autobody repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cindy B.
05/2014
5.0
auto repair, car tires
  + 0 more
The shop was clean, I was greeted at my car by David, the owner. We discussed why I brought the car to the shop. His Tech. checked my auto window and also a tire that keeps losing air. He then advised me what the problem was on a written quote?.It was the regulator?.the only problem I had, which I discussed with David, the Part Shop where he purchases his parts only sell the Regulator as a Kit and it includes the Motor. The motor in my window was working, so I ended up paying for a Motor I didn't need. I told him I had called Galpin Parts and the Regulator by it's self was $105.00 and I didn't have to buy the motor if the Motor was working. So instead of paying $105.00 for the needed part, I ended up paying $203.00 for the Kit! David did tell me if I wanted to go to Galpin and pick up the Part, he would install it. That was not practical for me. He brought to my attention several things that needed repairs on my car, but was not pushy about it. He also gave me a $25.00 first time discount. All in all I was very pleased with the work performed, the staff were very friendly and clean, and everyone was very attentive. I will take my care back to Auto Aid, even though I live 35 minutes from the shop.
Description of Work: Fix Auto window on drivers side. At no cost checked my tires, Air. Cond. 30 point check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Patrice H.
05/2014
5.0
auto body repair
  + -1 more
My experience with them was great. The best that come to my mind is their customer service and they were very professional, very tenacious in terms of wanting to get to the problems so they can provide the solution. Overall great service.
Description of Work: AutoAid & Rescue replaced all of the heating related, conceal paint and my ignition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rian L.
04/2014
5.0
auto repair
  + -1 more
They discovered the piston valves were cracked (if I remember correctly) and the engine was essentially dying. They gave me a quote on a rebuild but recommended instead that I trade my truck in to a dealership while it was still running and therefore valuable as a trade in. It was hard to let my truck go but I'm glad I took their advice. I've brought my cars here in the past for various issues and also recommended them to friends. Always helpful, always honest.
Description of Work: Ran Diagnostic on my 2002 Ford Pickup because all cylinders weren't pumping properly. I've also had lots of other worked performed by them in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DREW V.
04/2014
5.0
auto repair, car tires
  + 0 more
Simple maintenance on my car they were great they were friendly would go back.
Description of Work: oil change, tire rotation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Robert D.
04/2014
5.0
auto repair
  + -1 more
It was great. We really liked them. We had no issues at all. We've gone there a few times for the last two years. They just seemed honest.
Description of Work: I used the auto service of AutoAid & Rescue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sandra S.
03/2014
5.0
auto repair, car tires
  + 0 more
Very well. Provided an estimate which actually was more than it wound up costing. Very prompt and courteous. Even accepted 2 coupons I bought, even though the small print states only 1 can be used at a time.
Description of Work: Oil & filter change, new tires, replace broken light. Gave estimates on other repairs, which I opted not to have done at this time, but I will definitely return at a later date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ev L.
03/2014
5.0
auto repair
  + -1 more
Always a positive experience. Very professional, timely, nice waiting room & restroom, coffee, magazines. No surprises. Thorough description of services & anything found that needs attention. Servicing done in the time frame estimated. The only reason I am not getting my car serviced there now is because I bought a new one that includes 2 years' free service by the dealership.
Description of Work: 75,000 mile service + replace some parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ART C.
03/2014
5.0
auto repair, car tires
  + 0 more
I have been going to Auto Aid for more than a year now for all of the maintenance needs on my Lexus RX330. All of the staff there are courteous and professional. When I come in, they always offer to give me a ride to work and pick me up when the work is done. As a woman, I have never felt like I was talked down to and I trust the guys at Auto Aid.
Description of Work: 4 new tires with alignment and balancing, oil change, spark plugs replaced, valve cover gasket replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,305.46

Rani B.
03/2014
5.0
auto body repair
  + -1 more
They were great. The place was clean, it seemed like it was run well, and they were able to get back to me to tell me what work was required.
Description of Work: I used AutoAid & Rescue. They had to service my car, and it ended up being a whole lot of things that were wrong with my car. They changed my brakes a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Tim S.
03/2014
5.0
auto repair
  + -1 more
I was very impressed by the honesty and fairness of this company. We called up about a possible problem with power steering. They found the power steering to be fine but diagnosed a problem with an axle which they recommended replacing; we approved this and they ordered the part. Then they checked out a couple of other things and advised us against doing any work on the car since they believed we would end up having to fix too many things and end up investing more in the car than it was worth. They charged us nothing for about an hour of their time running diagnostics and saved us a lot of money by being honest with us even though it meant that they lost some potential business today. We will certainly return with another car some day.
Description of Work: courtesy diagnostic check for steering and axle

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim C.
02/2014
5.0
auto repair
  + -1 more
It was very good. They were very helpful, they fixed everything, and it was a good price. The price was fair and the quality of the work they did was fine.
Description of Work: AutoAid & Rescue replaced the radiator last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria M.
02/2014
5.0
auto repair
  + -1 more
Am happy with everything. Very professional outfit & good mechanics on staff.
Description of Work: replace starter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Gina L.
02/2014
5.0
auto repair
  + -1 more
Very fast, professional service. I will go back for service when I need it.
Description of Work: oil and filter change AAA inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Contact information

14526 Erwin Street, Van Nuys, CA 91411

http://www.autoaidrescue.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 5:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Body Work,
Auto Inspections,
Auto Glass,
Auto Transmission,
Auto Radiators,
Auto Painting,
Welding,
Auto Mufflers

FAQ

AutoAid & Rescue is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 5:30 PM

AutoAid & Rescue accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, AutoAid & Rescue offers free project estimates.
Yes, AutoAid & Rescue offers eco-friendly accreditations.
No, AutoAid & Rescue does not offer a senior discount.
Yes, AutoAid & Rescue offers emergency services.
Yes, AutoAid & Rescue offers warranties.
AutoAid & Rescue offers the following services: Repairs, Emissions Repairs, Auto Electrical, Smog Repairs, Transmission And Engine Repairs, Tires, Alignment, Auto Glass
Radio & Alarm

Contact information

14526 Erwin Street, Van Nuys, CA 91411

http://www.autoaidrescue.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 5:30 PM