Doug Magee of Torrance Construction has perpetrated a huge fraud on my family. While building a pool (with another company) we also wanted to build a large 85 foot deck. We met Doug Magee , contracted the job and, in hindsight, his intention was to start but never finish. From day 1 this was a scam. The deck we contracted was left about 30% done with no rails or protection from a steep hill, no waterproofing, electrical, drains and faulty lumber reinforcements. Most of the additional work we added and paid for (either in full or deposits) have never started or have not been completed. Doug Magee collected $23,000 to for porcelain tile he never installed or delivered. We also paid $2000 a generator Doug "stored" and after months and months he refused to deliver or install it. After dragging us along, despite our overpayment, kindness and decency, on August 12, 2019 Doug completely abandoned our job, collected a total of $150,000 in funds, left our backyard in hazardous condition, stole funds for material, stole mason pieces off our home and refuses to return building permits that belong to us. Doug was aggressive to us, yelling and getting angry on many occasions and was even abusive to workers. My family treated Doug and his workers with great kindness and respect , treating him as family. My husband and I value and respect the people we work with. Doug Magee has put a huge amount of financial burden and anxiety on our growing family. His actions are that of a man who has no regard to others. We have contracted with another reputable company and have paid an additional $100,000 to finish our job. This has been a complete and utter nightmare. BEWARE and never ever work with this man.
We gradually realized that Torrance Construction and partner Doug Magee who was in charge of the job had allowed faulty work to be done in most areas of our house. While Torrance Construction offered to redo the work, it was obvious when they had to replace large portions for the third time that they were simply not skilled enough to do an adequate job. We fired them after six months and had to hire another contractor to tear out most of their work and replace it. The list of inadequate work was huge and included: MAHOGANY FLOORS 1. Mahogany floor laid not to industry standards ? stacked joints rather than random length boards 2. Stair noses not tongued/grooved for firm/stable joins at stair edge ? noses bend and make a noise now and could break off leading to a safety hazard. Noses were installed prior to baseboard being installed, which makes it nearly impossible to install baseboards. 3. Uneven ridges at the upper foyer where two areas were joined together and the flooring was installed over the uneven areas without leveling them. 4. Some pieces of the flooring appear to have large dings or holes in them ? should have been cut out or rejected. 5. Wood floor not adequately protected from addition traffic and/or work in the house ? there was sand under the paper that was laid and it has scratched the floor. 6. Top step to upper foyer is not square with the mahogany nose REGLETS 7. Reglets were not taped during painting and, as a result, have paint on them 8. Base of wall in entry foyer not built out to accommodate the baseboard/reglet join at the corner 9. Reglets on both sides of the upper foyer have to be replaced because the mahogany floor was already installed. FIREPLACE 10. Fireplace stone installation not to industry standards ? it has been removed and replaced twice and is still installed wrong. 11. Fireplace hearth face not prepped adequately for marble 12. Step risers from foyer to living room are different heights. 13. Floor marble continued to be laid in dining room and on hearth when subs were asked to stop. FLOOR TILES 14. A number of marble tile have chips on edges or are cracked. 15. Kitchen and dining room floors not floated prior to marble installation so tile is disintegrating SHOWERS AND BATHROOMS 16. Mud on shower was either mixed or installed incorrectly ?it was cracked and flaking and must be replaced. 17. Masterbath wall damage ? faux paint finish 18. Masterbath ceiling damage ? venting fan and heather incorrectly wired when vent was fixed. 19. Masterbath shower tiles replaced twice with damage to edges both times ? fix is unaccdeptable 20. Kitchen floor was inproperly prepared and so now dishwasher will not fit under show. We settled with their insurance company for $150,00 in damages which was considerably less than the damage we suffered.
Description of Work: Renovation of interior of our home including two full bathrooms, living and dining room, all hallways, new insulation and all floors in most of the house.
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Service Categories
General Remodeling,
Homebuilders,
Landscaping
FAQ
Torrance Construction Inc is currently rated 1 overall out of 5.
No, Torrance Construction Inc does not offer free project estimates.
No, Torrance Construction Inc does not offer eco-friendly accreditations.
No, Torrance Construction Inc does not offer a senior discount.
No, Torrance Construction Inc does not offer emergency services.
No, Torrance Construction Inc does not offer warranties.