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Puroclean Services

Mold Testing & Remediation, Water & Smoke Damage

About us

DBA Beach City Environmental, Puro Clean, Azeal Clean. PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Water, Smoke Damage, Mold Testing & Remediation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.8
Showing 1-9 of 9 reviews

Frank C.
06/2012
5.0
The Puroclean team is excellent. They are polite and friendly. They always accommodated our schedule needs and never pressured us. Most importantly, they were very respectful of us and our home, and we were actually comfortable leaving them alone in the home. They earned our full trust. Puroclean's customer service and professionalism is a model that should be followed by all service companies. AAA+++
Description of Work: I smelled an unpleasant odor in part of the house. Upon opening the trap door to the crawl space, I saw that there was water, and smelled a mix of sewage and mold. A friend who owns a stone care business told me of Puroclean in the past. I quickly scanned Angie's List and found that Puroclean was a local water remediation company with good reviews. The Puroclean technician crew conducted a thorough examination under the house, identified the source of the leak, and explained the clean-up process. My insurance adjuster met with the Puroclean technicians during their evaluation of the damage and cause, and was able to establish a direct billing arrangement, leaving only the deductible for me to deal with. Work began immediately to remove the water and dry the soil. They installed a contamination barrier around the area of the crawl space, brought in several blowers and dehumidifiers, and spent many hours under the house churning the dirt to speed drying time. They also removed many plastic sheets and tarps left behind by previous contractors over the years. Once dry, the team scrubbed the under structure of the house to remove mold, and then sprayed all surfaces and crevices. An independent mold tester (hygienist) was hired to take samples. Unhappy with the sample readings, the team went right back down, re-scrubbed, sanded, and sprayed. Another sample by the independent tester indicated the air was mold free. The Puroclean team then cleaned the area inside the containment, removed the containment, and and took all debris with them. Very clean!! The total duration of the effort was approx 3 weeks. Most of the time, it was just the blowers and dehumidifiers running. I do not know the total cost of the remediation, as they billed my insurance directly. I do know that it greatly exceeded the $2500 deductible that was my responsibility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronnie B.
11/2011
5.0
I'm following his recommendation.
Description of Work: Long conversation with Phil Lucan, extremely helpful in explaining what course of action to take, he recommended I use a company which is more suitable for the work i need done. Saved me a lot of time and money. I highly recommend this company based on the honesty and time taken to save me money and time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela C R.
04/2011
4.0
The home inspection was fine and the people on the phone and the technician who arrived were all polite and friendly. The issue I had is that this company does not do mold testing - they are remediation only. This is not clear from their listing on Angie's list nor was it made clear to me when I called. I had explained my situation to the person at the desk when I phoned for an appointment (had a leak, had mold, had cleaned the mold, but the room still smelled, and needed help determining what was going on and if there was still active mold somewhere in the walls or on the floor and then fixing the situation); I was very clear that there was no longer any visible mold, but that the room still smelled. We scheduled an appointment for later in the week, and then when the technician arrived, he said he could not help me - they did not determine the presence of mold, but only took care of remediation. He did recommend a mold inspector, and so I eventually got the tests I needed, but I wasted almost 7 days doing so. It would have been nice if the staff had been clear with me right from the start about what the company did and did not handle. Other than that, though, if I did need remediation, I'd probably go with them.
Description of Work: Home inspection for mold.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro

Robin E.
12/2010
5.0
A 2 inch pipe under my home developed a leak, which flooded areas of my crawl space. I became aware of the leak after my family and I noticed a strong smell from under the house. We also became overrun by mosquitoes. After Farmer's Insurance denied my claim, I began searching for a water mitigator. Since I was having to pay for this service and it was just before Christmas, cost was an issue. I scheduled appointments for estimates with 5 companies, which quoted prices from $1500.00 - $2500.00. I called Cindy Tomlinson at PuroClean since they were located a few miles from home. Cindy was very helpful and sent Graham to come to my house the next day. Graham arrived right on time. I explained to Graham the situation and he assessed the situation. Graham knew I would be paying for this out-of-pocket and did not charge me for work that wasn't necessary to get the job done. It took 2 days to dry out my crawl space using 2 large fans. Although no mold was found, Graham fumigated the crawl space with an echo-friendly chemical to ensure no future mold growth. Graham even removed all the tarp under the house that the plumbers left after replacing my 2 inch pipe. Graham was the most professional, dependable and trustworthy service professional I believe I have ever used. Thanks PuroClean!
Description of Work: Accelerated the drying process of the flooded crawl space under my house and treated the area to kill and prevent any mold growth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249.67

Joel H.
02/2010
5.0
They were quite good. They were very nice about trying to fix a situation. The quality of their work was great. They were very professional.
Description of Work: They did some mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETTY J.
05/2009
5.0
We had a freak situation in which an outdoor hose burst and sprayed water directly at a door that didn't have a good threshold seal, which over the course of many hours flooded the laundry room, hall bathroom, parts of the kitchen, the hallway, and part of the master bedroom. Puroclean had a service person at our house within a few hours of our call (William), who assessed the situation and recommended that fans and dehumidifiers be set up right away. William and a colleague came back the next day to begin removing the wet laminate flooring, so the walls would be able to dry effectively; they also took away all of the debris for disposal (yay! one less thing to worry about). The fans and dehumidifiers were going full tilt for four days, at which time William returned and determined with his handy little electronic handheld gadget that the walls were dry. He removed the fans and dehumidifiers, and sprayed an antibacterial / antifungal spray on the walls that had gotten wet. When we were concerned about a musty smell a few days later, William returned at our request and reassured us about the situation. All in all, it was as good as this kind of experience can be. We would definitely recommend Puroclean to our friends and family in the event that they needed this kind of service.
Description of Work: Wall wetness / dampness assessed, floors removed (debris removed from house), fans and dehumidifiers installed and operated, and anti-bacterial/fungal solution sprayed on walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,240

Response from Puroclean Services
Thank you for the kind words about PuroClean. It was also a pleasure working with you in return.

KEE S.
12/2008
5.0
They were all very nice. Every time somebody came to check it was a different person. They didn't seem to really care about the job though they did do a good job. The finished product has held up fine for what they have done.
Description of Work: They dried out a hole in the ceiling and cleaned it up after leaking water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$900

CARLOS L.
09/2008
5.0
My insurance company recommended another company after I had called Puroclean, whom I found on this site. Puroclean called my insurance company and they were able to do the job. They showed up promptly, immediately knew what to do, explained in detail what they would be doing and how long it would take, and checked in with me almost every day. I was very pleased.
Description of Work: A pipe connected to our water heater in our basement burst and was leaking for some time, and steam from the hot water created a mess in the basement and damaged the hardwood floors above it. Puroclean came in, assessed the damage, cleaned up, removed some damaged materials, set up heaters and fans to dry out the floors and showed up for almost every day for a week until the floors were completely dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Pareen D.
10/2007
5.0
The cost I thought was standard because it was billed to insurance. He was very responsive and patient in answering questions. He was very sociable.
Description of Work: Phil restored my wall from internal water damage from my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    2909 Oregon Ct Ste A3, Torrance, CA 90503

    www.puroclean.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    Puroclean Services is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Puroclean Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Puroclean Services offers free project estimates.
    Yes, Puroclean Services offers eco-friendly accreditations.
    No, Puroclean Services does not offer a senior discount.
    Yes, Puroclean Services offers emergency services.
    Yes, Puroclean Services offers warranties.
    Puroclean Services offers the following services: Water, Smoke Damage, Mold Testing & Remediation

    Contact information

    2909 Oregon Ct Ste A3, Torrance, CA 90503

    www.puroclean.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM