Seaside Air Conditioning & Heating

Mr. Martinez located the wiring problem with the air conditioner and corrected it. He charged the system with freon and checked the furnace for problems. He located a sensor that was improperly located and corrected it. He was knowledgeable, courteous and completed the repairs quickly. I'm very happy with Seaside Air Conditioning & Heating and would definitely use them again!

Appointment went well. I am very detail oriented and hovered over the project to observe and inquire about issues. Also to ensure that nothing unscrupulous occurred. It did not and the technician, Jim B was very thorough and offered another Angies List option as I was considering that 1 lb of refrigerant would be enough. It was the right call from him and I was able to take advantage of their services at a good rate and they were able to increase their revenue in the hour they were on site. Punctual, informative and I would rate them an overall A.

It went excellent! I chose them based on the representative that did our estimate. In the initial estimate that I got he was more professional and explained everything very well.

A representative from Seaside Air Conditioning contacted me the next morning after I had purchased their $59 a/c inspection special. Although their business is in south Orange County, and my house is in north Orange County (Los Alamitos), they still agreed to honor their deal and gave me my requested appointment time. Jim was on time, friendly, and very professional. He clearly and thoroughly explained the inspection process, and patiently answered the questions that I had while he was doing his work. After the inspection, Jim showed me where his concerns were and made recommendations as to what to fix now and what could wait til next year's tune-up. Fortunately, even though it had been years since I last serviced my A/C unit, everything is still in good shape, and now'I feel confident that Jim has it operating at full capacity. Seaside Air Conditioning did a great job and I will definitely not hesitate to call them again to service my A/C.

It took three visits to do maintenance because the first guy thought something was wrong. But the 2nd guy said nothing was wrong and the drain needed to be cleaned. The first guy came back to change the filters and said something was wrong and took pictures. I never heard back from them. The front office was confused whenever I called them.

Absolutely perfect. He was punctual, polite, he said my air conditioner was in perfect condition, did not need any addtional service or parts.

Great professional service.

Very well and professional. Did not include filter since it required a more expensive one. Had to order filter online. Prompt and professional.

AC tuneup (checkup and cleaning) and 1 lb of r-22 recharge. The technician was on time and courteous. He performed the service well and my AC is running even better. No upsell and was diligent.

Showed up on time and kept me updated on his progress. Gave me recommendations for replacement parts but was not pushy about needing it to be done ASAP.

I purchased a Angie's List Deal Offer for $59. ---- This A/C tune-up, cleaning, and inspection included the following: Free 1' MERV8 pleated paper-type intake filter---Checked thermostat calibration------Checked refrigerant pressure---Tested AC starting capabilities---Tested air conditioner safety controls---Adjustment of blower & components---Measure system's air flow---Tightened electrical connections---Measured units volts and amps---Lubricated all moving parts---Cleaned out under-sink condensate drain---Measured temperature difference between supply air and return air---Monitored cooling cycle---Examined prior installation qualities---Examined equipment condition, surrounding area and clearances---Clean condenser coil unit. Jim B., the service technician, was extremely knowledgeable about HVAC systems and took the time to show and explain to me what he observed via his monitoring equipment and a visual of my system. He discovered a blower housing that was unnecessarily vibrating but he easily fixed. He found a past plumber's past mistake which was plumbed such that the P-trap was not allowing my coil condensate (water) to drain into this under-sink drain and was thus having to drain via a secondary safety drainage to the outside that was causing the collection pan to rust unnecessarily, etc. While I will need to fix the plumbing problem (no biggie), he did wet-vac out the crud that had built up in the rubber hose connecting the attic pan to the sink P-trap. He helped identify other issues like this one (I won't bore you with all the details) as my home was originally built/ducted for Heat/Furnace only, with central A/C added post-build, followed by a mis-sized replacement 5-ton A/C Condenser unit (that should have been 4-ton in size). We had an extensive, informative talk about my options given that HVAC systems these days are like dominoes in that if you fix one thing, without fixing the associated engineering problems, you just create a stress on the system elsewhere. So he did his maintenance, fixed the components that were easily fixed, informed me of my options and gave me time and space to figure out what I want to do in terms of the trade-offs between piece-mill fixes or saving up and replace my duct working and A/C unit based on modern-day engineering design, equipment & technologies. Jim was here about 2 hours + working and advising me. A lot has changed in central HVAC engineering & technologies since my house was built 40 years ago. :( Overall, Jim was intelligent, had incredible customer service skills, articulate, patient and their was absolutely no up-selling pressure which I had just assumed would be the case before he arrived. Kudos to Jim B. and Seaside Heating & Air Conditioning for a useful and professional experience. A couple of years down the road, after I do some research and figure out what I want to do, I will for certain get a bid from Seaside for the work I will need performed. I typically have high expectations of service work and I was extremely satisfied. :) Thanks Seaside HVAC !!

Jim was Fantastic! He explained the issues we were having with our AC one by one and was detailed and extremely knowledgeable with the systems. He answered all our questions and was very genuine with his explanations. The entire process was seamless from beginning to end. You Rock Jim!

The service tech, Jesus, gave good service and he was thorough on recommedations and explanations. Answered all my questions.

The service provider came out to the house gave me an estimate. We agreed on a price and he returned a few days later with the parts needed. He replaced them and took payment via credit card and that was a seamless transition.

My air conditioner was no longer working, so I wanted an evaluation to determine if we should repair or replace the unit. For $40 Jim came out and determined that the fuse was blown, the contactor was worn, and the condenser fan motor was no longer working. Jim went through each item step by step according to the symptoms he noticed, and explained everything to me. After determining the extent of the work needed and the cost involved to repair the nearly 30 year old unit, I decided to have them give me a bid for new equipment. Within 15 minutes Steve came to my house and did a full inspection of the existing system (including attic ducting, registers, etc.). Bid for new equipment work is pending, but I feel I received excellent service for the $40 spent so far. Both guys were very knowledgeable and courteous, answered all my questions, no pressure.

Very well. Made recommendations for filters for our specialized HVAC system.

Service was great. Cleaned out the A/C unit of debris, replaced 3 filters in the house and checked heaters in the attic.

What I was surprised to learn from Victor, the owner, is that Seaside Air Conditioning prices labor according to a book of project durations even if those durations are calculated for entry-level technicians. In other words, the technician may only be on-site for 1 hour, however, the book suggests the project should take 3.5 hours. Therefore, the price is calculated by multiplying 3.5 hours times their regular labor rate. This pricing schema is regularly used by companies to massively increase profits. They know the far majority of jobs are significantly less than the book's estimations. By introducing the concept of "flat rate" book-based pricing, they neutralize various skill levels within the company, provides consistent pricing for specific jobs, and absolutely ensures profit while making the price per hour appear to be lower. Unfortunately, from a customer perspective, it's a complete rip-off. Consider searching for a company who prices labor according to his/her skill level and not according to a book. These places DO exist and with a little effort, calling around may save you $500 (like I did).

It went fine. The technician appeared to spend time just acquainting himself with the system. I just felt I would have done as well with the lower priced coupon.

It went well. They seemed reputable and honest.

He said, the part could not be repaired. I had another company come out and completely repair the part for a total cost of $225. I have receipts and estimates from both repair companies to back this up.

They came up in a search but didn't actually service that area. Customer service was very nice however.

While we had some stumbles along the way, miscommunication that frankly was the fault of both parties, the owner stepped up and took care of us properly. The job was completed to our satisfaction, mistakes were fixed, and the owner personally came out o make sure that we were happy. Seaside wasn't the cheapest bid we received, but they provided a quality job with the backing of Home Depot. Their financing options and extended warranty also stood above the competition.

Jesus Marquez came out was very good and would request him again. Cleaned the furnace and was very professional

They set an appointment with me, then showed up almost an hour too soon. When I said I couldn't get home from work until the window we had set, they said they couldn't wait and would call to re schedule. They never called so I had to call them to tell them I was not going to be using their services.