Dalcon Electric

Two minutes! Problem solved.

Acceptable

All went well.

It went really well

Good communication and efficient.

It went smoothly and immediately

Easy installation

Falcon electric did a good job.

Extremely well.

On time and good service.

on time, professional and helpful

Very professional and competent

Chad was amazing

Went well, no problems

Awesome great job!

Estimate went well.

Very well.

Went perfectly well.

Initial contact was with owner via email. I received prompt/courteous/helpful responses. I checked BBB and Contractor's License records which were flawless. I expressed that I was not in a hurry but wanted to proceed with having someone come and look at my Electrical Service Panel and provide an estimate. An initial visit day and time was established but not met due to an unexpected problem. I sent Dalcon an email about this and was contacted the next day by their representative and we established a new day & time for the visit which happened as planned. A very fair/reasonable estimate was provided in person. Due to weather conditions, Holidays, and my lack of urgent need, we decided to talk by phone after the New Year (a couple of weeks away at the time). Dalcon's technician Hesam contacted me by phone promptly after New Year's Day as planned and the work was done efficiently in about 1/2 day. Today (Jan. 18) the City of San Jose came with Hesam and issued our Permit.

John Adams and crew performance was beyond my expectations. They worked in a light rain and completed the initial install so we could have power the first day. John was not happy with the way the panel fit into the wall, so he redid the install with a complete new panel and lead in wiring. I met the owner David Lee and found both he and John to be very personable and professional. John was a real pleasure to work with and would use them on any projects I have in the future.

Contractor had two helpers who did the work under his supervision. Replacing the tombstones took the longest. Work done corrected the problems I was having with the light fixtures. I was very satisfied with the outcome. However, after work was completed and workers left, I discovered that they failed to reattach outdoor outlet cover. I called and the two trainees returned a few hours later to secure cover. A few days later, I discovered that the cover protecting the electrical power outlet in bathroom fixture had not been properly secured. I screwed cover back in place. These oversights were due to the trainees doing the work. Overall, I was completely satisfied and will hire them again if I require additional electrical work.

REASONABLY PRICED, ON TIME and RELIABLE.

I was very pleased. The company representative was knowledgeable, prompt with quotes and appointments. I was offered suggestions to save us money. I will definitely use them again.

Dalcon added a room to my house in Los Gatos and made other electrical additions/improvements. Good quality work. Courteous and easy to work with. Knowledgeable and responsive to individual needs. Highly recommended.

They were very good. I felt they were prompt, trustworthy, and they also had competitive pricing. We did not need a lot of work done, but they did the job quickly, and we felt good about the work they performed. They were recommended to us by a friend.