We strive to treat each customer like we would our grandparents. This attitude of treating people the way they want and the way the need has helped us achieve what no other Santa Clarita Valley independent auto repair shop, or even dealership has achieved. That is, 3 years in a row of 100% Customer Satisfaction ratings in independent surveys of our actual customers. That speaks volumes about how we treat you here.
Business highlights
36 years of trusted experience
Services we offer
Maintenance, fluid exchanges, mechanical replacements and repairs, tune up, engine and transmission replacements; everything but body work!
They are straight-forward, helpful, complete good work, and are cheaper than the dealerships. I recommend them to others.
Description of Work: Various repairs from brake work to emissions testing to routine oil changes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BONNIE H.
09/2016
5.0
auto repair
 + -1 more
He gave me a special deal.
Description of Work: It was falling off. He fixed it and put it back on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael F.
08/2016
5.0
auto repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Chip P.
01/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: Very polite and informative
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Danny B.
02/2015
2.0
auto repair
 + -1 more
unknown
Description of Work: They misdiagnosed an AC problem, so they fixed a problem that wasn't there and wanted to charge me more to replace something else. |They did a clean job, just not accurate. |I took the car elsewhere to get it fix properly.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$600
Debra K.
10/2014
5.0
auto repair
 + -1 more
unknown
Description of Work: They are honest, professional, efficient and reasonably priced. Easy to work with and will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark L.
09/2014
5.0
auto repair
 + -1 more
R&S Automotive have been our mechanics for the last few years. We find them professional and attentive and quite reasonably priced. They never push us to carry out any unnecessary repairs and always provide a fairly accurate estimate of costs before making the repairs. The staff is very professional and polite. They used to be open on Saturdays occasionally, which was very convenient for our family, since we have small children. Hopefully they'll decide to open on Saturdays again soon!
Description of Work: We've been bringing our cars for service to R&S for at about 7 years. They do regular maintenance and any necessary repairs to our vehicles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joyce M.
08/2014
5.0
auto repair
 + -1 more
We have been taking our cars to R&S since 1992. We won't take our cars to anyone else. Mario has gone out of his way for us many times. He always gives us advice of what needs to be done now and what can wait. I really trust his work, and try to keep up with his recommendations. I really like having such a reliable company servicing our cars. One less thing to worry about.
Description of Work: Routine service, 4 tires, alignment for a 1999 Honda
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Robbie L.
03/2014
5.0
auto repair
 + -1 more
We've been using them for a few years, they've been consistently giving good service. They're so efficient and courteous. They give you a complete report and labor description that's very comprehensive. They also give you a consultation after inspecting the vehicle to consult with you about the price and problems.
Description of Work: I had my tires rotated and balanced. On 2/10/14 I also had a complete service inspection, cleaning, the whole workup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristi P.
03/2014
5.0
auto repair
 + -1 more
A few years ago, our vehicle was parked outside at our home on a rainy week. Unfortunately, rats took refuge in our Honda Odyssey engine chewing wires and causing numerous electrical issues with our vehicle. We were new to the area so we asked around for referrals for local auto repair shops. We proceeded to spend thousands of dollars (no exaggeration) at another local auto repair shop and the Honda Dealer. They were able to fix the immediate problems, but we still had random engine misfires causing the check engine and TCS lights to come on. No one knew why. We gave up. Fast forward about 2 years. The vehicle won't pass the Smog Test with the misfires, so we researched local repair shops and found R&S. The vehicle needed other work, which they did for a reasonable price. And, more importantly, Mario and the team at R&S committed to figuring out what was causing the engine misfires. They engaged the problem creatively, did a lot of research and figured out what the dealer and other shops had completely missed. Mario even personally called me a week later to make sure that the lights had remained off and the van was working well. Finally, we have found a reliable and trustworthy auto shop that we will gladly refer friends to. Thanks R&S!
Description of Work: A variety of automotive repairs on a 2004 Honda Odyssey.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
John B. Heimann H.
09/2013
5.0
auto repair
 + -1 more
I've used R&S for several years, always for my oil changes and occasionally for other minor auto repairs. There is always a friendly person ready to greet you. I live nearby, so I can drop my car off, walk home and have them call me when it's ready. They are quick and always call immediately to let me know my car is ready to pick up. The oil change price may be a little higher than the cheapy places, but they do a great job, always return my car clean and re-set the oil change reminder.
Description of Work: Oil change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
TANYA M.
09/2013
5.0
auto repair
 + -1 more
R&S always takes great care of my car. They are fast, efficient, reasonably priced and very thorough. I don't trust anyone else to take care to my car.
Description of Work: Found and fixed fuel leak at gas cap, oil & filter change, rotated and balanced tires and replaced rear wheel disc brakes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Sara H.
02/2013
5.0
auto repair
 + -1 more
The office area and customer waiting area were exceptionally clean, you can tell that they put a big emphasis on pleasing their customers. The staff, to include the cleaning lady, were all very friendly and helpful. There was no sales push to get me to complete the recommended repairs on my vehicle, just advice and professional guidance on how long I might safely prolong it. The comfortable attitude of some of the other established customers was comforting as well. This place lives up to it's great reputation and I will be going back!
Description of Work: Oil Change and Car Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Christine K.
06/2012
5.0
auto repair
 + -1 more
First, R&S is my go-to shop for all things automotive, and I use their services regularly. This most recent service was a simple smog-check and oil change on a 2001 Land Cruiser. I brought the vehicle in at about 10:00 a.m. and picked it up at 4:30 - it helps that I live close by, so I could drop it off. There's not much to say about service details for this particular service, other than the work was accomplished satisfactorily, and for a fair price. They've been doing an interesting thing lately: automotive service classes for women (not repair classes, but informational all-about-car-maintenance classes). This gets my vote as well.
Description of Work: R&S performed a smog check for vehicle registration, did their routine multi-point inspection and changed the oil in my LandCruiser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
JOHN C.
09/2011
5.0
auto repair
 + -1 more
They are outstanding. They are very professional and very quick.
Description of Work: I used R & S Automotive 2 months ago to service my car. They did an oil change and filter. I have been with them for a long time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
John N.
09/2011
5.0
auto repair
 + -1 more
I was able to get an appointment for next day after I called, even though they always seem pretty busy. They called when I expected with the results of their inspection. They could not get the A/C to malfunction, so they checked everything they could think of and test drove it. If it acts up again, they will check it right away. I have used these guys many times for 4 different cars. They are more expensive than other shops I have used, but I have always been very happy with their work and their professionalism. I plan to continue to use them.
Description of Work: Air conditioner was not working. But it worked perfectly when in the shop. They checked pressures, temperatures, connections, and other related things. All was good, and it continues to work fine. Hopefully, it was just a dirty connector or something like that. Also rotated tires, inspected brakes, and did oil change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JAMES V.
09/2010
4.0
auto repair
 + -1 more
Fast, courteous and professional service is what they claim and it was what we received. the vehicle was ready to go when they said it would be and for the price we agreed on. The Explorer handles better than in a long time and I am comfortable that my wife is safe driving it. R&S provided courtesy rides both ways when necessary and I have gone back for some other minor work since then. I will continue to use and recommend their services.
Description of Work: Another shop had replaced the Rack & Pinion on a 2001 Ford Explorer 4wd when during alignment work they pointed out a crack in the rack housing. The vehicle drove even worse after their work and they refused to replace it again. I took the vehicle to R&S and requested they diagnose the steering problem as well as look for the source of an oil leak. They found the rebuilt R&P to be bad and unrepairable. They also found a leak from the transmission pan gasket. I directed them to perform the necessary repairs. Along with the Rack & Pinion r&r they replaced the power steering fluid, replaced the outer tie rods and rack mounting bushings and performed a 4 way alignment that brought the front end alignment to near factory specs. They also replaced the Transmission filter, seals and pan gasket as well as refilled the tranny with new fluid.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,150
JOHN C.
08/2010
5.0
auto repair
 + -1 more
Their prises are competive, the quality of workmanship and customer service are outstanding. I have never had a problem with their service. They have always been responsive and prompt when my SUV has needed service.
Description of Work: I have used R&S for 9 years for minor and major service to my 4 Runner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
David P.
04/2010
4.0
auto repair
 + -1 more
I brought my CR-V in for its scheduled maintainance and to have a few minor issues looked at. They called back and told me that one of my front struts was broken, which meant replacing both. They also replaced the battery, replaced a fuse for the domelight, and tightened a loose latch which was causing my 'rear hatch open' light to come on while driving. The work was completed in one day. The bill, $1500, seemed really high, and there was no wiggle room for negotiation. I kicked myself a bit that I hadn't shopped around after getting the estimate, but I was in a hurry to get the work done and get my car back. Aside from the price, the work they did seems good and the staff was professional.
Description of Work: Replace front struts; 60,000 mile service; fix dome light; replace battery.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Christine K.
01/2009
5.0
auto repair
 + -1 more
They are an auto club member and have been granted the approved auto repair seal from them. I have been going to this company for about ten years now. They are great. They never overcharge. They are honest about what needs to be done and what does not need to be done. For instance, I asked them about replacing the clock on the Toyota, and they researched it and found that it would cost about $200 and they told me that and we decided it would not be worth that amount of money.
Description of Work: They did a tune-up and oil change on a Toyota Corolla.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Eric N.
08/2008
5.0
auto repair
 + -1 more
They were very attentive and helpful. They have a shuttle service that drove me home and picked me up when the work was completed. They discovered that the trailor light issue was just a misplaced relay, and they were up front about that with us. They were not able to find the ping in the engine, so nothing was done with that. The air conditioning works well. Overall, they engenderd trust, which is what you want with a mechanic. Their pricing seemed a bit higher than you might get with other shops, but we were happy with the service to our F150.
Description of Work: Repair/recharge air conditioning & fix problem with trailor light connection on F150; find Ping in engine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Christine K.
07/2007
5.0
auto repair
 + -1 more
The guys in the shop worked quickly. When my car was done, it very clean. There were no grease or oil smudges on the carpet or on the exterior of the car.
Description of Work: I took my 2003 Toyota Corolla in for its 50,000 mile check up which included an oil change, brake inspection, fluid check and 4 tire rotation. The work took about 30-45 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
GARY P.
10/2005
5.0
auto body repair
 + -1 more
THEY GET THE JOB DONE RIGHT THE FIRST TIME. TECHNICIANS ARE KNOWLEDGABLE, COURTEOUS, AND THEY ARE CLEAN. THEY ARE THE BEST I HAVE EVER BEEN TO. I RECOMMEND THIS COMPANY TO EVERYONE.
Description of Work: THEY SERVICED SEVERAL OF MY CARS. SERVICE RANGED FROM GENERAL TUNE-UP TO ENGINE OVERHAUL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
KIMBERLY A.
09/2005
5.0
auto repair
 + -1 more
THE SERVICE AT R & S IS TRULY PROFESSIONAL. THEY ARE CLEAN, PROMPT, HONEST, AND KNOW THEIR JOBS. I HIGHLY RECOMMEND THEM. THEY ALSO PROVIDE SHUTTLE SERVICE TO AND FROM THE GARAGE.
Description of Work: OIL CHANGE, TUNE UP, PLUG WIRE SET, CHECK ALL FLUIDS, AIR IN TIRES, FLUSH, TRANSMISSION FLUID, MOUNT, BALANCE TIRES, FLUSH BRAKE FLUID, FRONT BRAKES, AND FOUR-WAY ALIGNMENT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,759.29
ADAM M.
07/2005
5.0
auto repair
 + -1 more
I HAVE BEEN TAKING MY CARS TO R AND S FOR ALMOST A YEAR NOW AND HAVE FOUND THEM TO BE VERY RELIABLE AND TRUSTWORTHY IN THEIR SERVICE. THEIR PRICES ARE BETTER THAN MOST AUTO REPAIR PLACES AND THE WORK IS SUPERB.
Description of Work: VARIOUS REPAIRS TO MY SATURN INCLUDING TIRE ROTATION, REPAIR OF LEAKY CYLINDER, AND DRIVER SIDE AUTOMATIC WINDOW.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Body Work,
Heating Oil,
Generator,
Auto Transportation,
Auto Glass,
Natural Gas Lines,
Auto Inspections,
Auto Accessories,
Water Coolers,
Auto Radiators,
Home Security Systems
FAQ
R&S Automotive is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
R&S Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, R&S Automotive does not offer free project estimates.
No, R&S Automotive does not offer a senior discount.
No, R&S Automotive does not offer emergency services.
Yes, R&S Automotive offers warranties.
R&S Automotive offers the following services: Maintenance, fluid exchanges, mechanical replacements and repairs, tune up, engine and transmission replacements; everything but body work!