Bell Brothers Plumbing, Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

“Bell Brothers Plumbing Heating and Air was founding in 1991 in Elk Grove, CA by brothers Kenny & Jerry Bell. After almost 30 years in the business, Bell Brothers has expanded to not only specialize in heating and air services, but windows installation, plumbing, sewer, duct work replacement and insulation. With more than $5,000,000 in Home Energy Upgrade rebates earned for their customers, Bell Brothers has established themselves a leader in California’s Home Energy Upgrade Program for utility companies SMUD and PG&E. Today there are over 160 trucks on the road and over 200 employees daily serving the greater Sacramento area and parts of seven surrounding counties. It comes to no surprise that Bell Brothers delivers 365 Days of Satisfaction to all their customers by providing the highest install standards, the best trained technicians and year-round service. Bell Brothers guarantees that you’ll love your service or your money back, that’s what makes them the “No Surprise Guys!”

Business highlights

34 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Heating & air conditioning repair, maintenance plans, home energy audits approved for Energy Upgrade Ca rebates, air sealing, wall and attic insulation, duct replacement, furnace replacement, Ac replacement, window replacement, water heaters replacement, plumbing and drain services.

Services we don't offer

Commercial HVAC, Solar, Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.6352 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 226-250 of 352 reviews

NEUZIL L.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
We were initially rescheduled because of the heat wave and other clients with broken A/Cs that needed more urgent service then our general maintenance appointment. For our troubles, they discounted the service fee for us. This was much appreciated. He was very professional and thorough. I appreciate the time he took and especially, helping me change the filters, which can be a pain to do. The advice on how to direct more air to certain rooms he gave me was very helpful. I strongly agree with the previous Angie's List reviews for Bell Brothers Heating and Air and have signed up for their regular maintenance program because of their excellent service.
Description of Work: We had a problem with a musty smell coming out of our A/C vents. He crawled up to our attic several times to locate a hard to find switch in our vents and helped me change out all of my filters, when he saw how dirty one of them was. He also did a general maintenance check on our A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Isabel D.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
We hired Bell Brothers to repair an aging HVAC system on a house built in the early 1990s. They strongly recommended that we replace the entire system instead of spending any money "fixing" it, and cited some serious safety concerns about the existing system. Because we had worked with Bell Brothers on prior occasions, we opted to take their recommendation. They installed a new, much more energy efficient system, and have since come over twice (at no extra cost) to further optimize the system. Bell Brothers was punctual, professional, and easy to work with. We continue to be impressed by their work.
Description of Work: Replaced heat and a/c system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

LAILA M.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
It turns out that I called them to fix my air conditioner and it turns out that my breaker switch was not on. So I had to cancel them fixing it but they were very professional but did not come out in the emergency situation and had to play for the next week.
Description of Work: I called to get my air conditioner. It was not working.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Glenn E.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
THEY CAME IN AND REMOVED THE OLD UNIT DIDN'T MAKE A MESS, THEN INSTALLED THE NEW UNIT, ITS DOING A GOOD JOB. I WAS REALLY PLEASED, AND VERY PROFESSIONAL.
Description of Work: THEY DID THE ENTIRE HEATING FURNACE AND AIR CONDITIONING UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

SUSAN U.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
I have never seen men work so hard in my life. They were workers, I was really pleased.
Description of Work: They put in a new heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$10,000

MARIO G.
02/2008
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Everything was done in a very professional manner. Calls made to resolve minor questions were answered promptly. We are very pleased and would recommend them anytime.
Description of Work: I accepted their offer to inspect and tune up of our furnace. The inspection revealed that there was a fine crack in the heat exchanger. Upon further inspection and testing we were able to verify that the crack was indeed there. We decided to replace the furnace and air conditioner. Price negotiations and equipment required were acceptable and agreement was reached to begin work. Removal of the old furnace and air conditioner and installation of the new units was accomplished in one day. The installers were great. They worked well and were very accommodating. They inspected the ducts and made some minor repairs including some realignment which would provide better air flow to two of the rooms. They cleaned up and hauled the trash away. This was done at no additional cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

James R.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
After an initial visit by a repair person, who basically told me that my 22 year old heat pump/ac system could be repaired, but it would not be the best use of the money, I opted for a visit from a sales rep who explained what a new system would cost, and the benefits that it would entail. The installers arrived on time, worked through the day with only a short lunch break, and finished around sunset. I was very happy with the result.
Description of Work: Bell Brothers did an assessment of my old (dead) system, followed that up with a thorough explanation of what would be required to replace it, found financing through SMUD, and installed the new heat pump and a/c compressor system, and took away the old, dead system. They were very helpful and quite responsive to all my questions, explained everything completely, and did the install in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Judy R.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
This facility is really good about accommodating me with same day service if needed. They always give detailed information about what is going to be serviced, and the rates are very reasonable. I think they did a really good job, and I will continue to use their service.
Description of Work: I need a heating and cooling unit serviced in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Buenaventura D.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with the all out job that they did. They were very knowledgeable about their trade and the only reason I won't be using them in the future is because they do not have a partnership with the manufacturer of my new unit.
Description of Work: Bell Brothers replaced a faulty relay and compressor in our air conditioner unit. Our house is 1500 square feet and the job took about 1.5 hours to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

KRIS V.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
When I set my appointment for them to be here, they were able to come out in a hurry. The only complaint I had about them was I think they are a little pricey. I don t feel like they did much of anything for the price that I paid. It was not cheap at all. I have no complaints with the service that they provided me and I have had no problems with either units.
Description of Work: I had them install a heating and air conditioning unit within my home. They also removed the units for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

ELIZABETH S.
05/2007
4.0
heating & air conditioning/hvac
  + -1 more
Scott came out, did the measurements and gave me an estimate. He did not follow through with giving me the specific information regarding how much I was being charged for the unit. He gave me some lame excuse that he didn't have that information. I got pretty gouged in terms of how much I paid for the unit. Always get 3 estimates. Scott said he would be overseeing the job and checking in on how it was going, he didn't. Luckily, the guys installing the unit were extremely thorough and professional. I was really pleased with their workmanship. Even though I paid too much I was satisfied with the work they did. I haven't had any trouble with the unit yet. I am curious to see if they contact me regarding the seasonal check ups they are suppose to perform.
Description of Work: They installed a new heating and A/C system to replace my 30 year old system.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,975

TERRY E.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
We appreciated their punctuality, honesty, and integrity. Josh was very knowledgeable and thorough. Josh was extremely courteous, explained everything, and was clean. They picked up afterwards. I was very comfortable with the information he shared with us and it was a great experience.
Description of Work: They did an air conditioner tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

JOSE V.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed with the professionalism of the Company, starting with the Home Comfort Specialist,Mr Bob Palmer. He explained all details to my satisfaction. The specialist who performed the work were a very professional team. They were on time, fast and efficient. The workmen were courteous and respectful of property. I hope the equipment installed is as good as the service provided
Description of Work: R&R A/C and Heating system with a "Goodman" 3.5 Ton SEER G/E split System, Add two 8" Duct to living Room and Bedroom, Seal all Ductwork, and enlarge Filter Grill to 24X20.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,525

MICHAEL D.
01/2007
4.0
heating & air conditioning/hvac
  + -1 more
Very well. Technician performed system check and explained the process.
Description of Work: System check up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$78

WAYNE E.
12/2006
5.0
heating & air conditioning/hvac
  + -1 more
It went well. The price included their Extra Privilege agreement (think of a retainer for priority service if a problem develops).
Description of Work: Our heater was not working. The Bell Bros. representative identified the problem as a faulty gas valve. He installed a new one and our heater is working fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

Steven S.
10/2006
4.0
heating & air conditioning/hvac
  + -1 more
Although the two-man team arrived 1 1/2 hours before expected, all went well. Techs were very professional and explained all steps clearly. Except for the $$$, a positive experience.
Description of Work: Pulled furnace to remove and replace coil. Re-install furnace connecting to ductwork. Install new condensate line. Complete clean-up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$3,515

MARK W.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
We called Bell Bros to come out for spring maintenance on our A/C system. The technician arrived on time (at the front of a 4-hour window), and discovered the capacitors were "low on mfd's". He suggested replacing the capacitors, and we agreed to the work. He was very knowledgeable, professional, and pleasant. Our A/C system is underrated for the size of our home, and it's 16 years old, so he did a very thorough inspection. He had the capacitors with him and was able to complete the work quickly.
Description of Work: Inspected A/C system and replaced capacitors on A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

JEFF F.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
The quality of service was good. The serviceman was careful to cover his shoes with booties every time he walked through my house, which was a nice touch. He was very friendly and helpful, answering my questions. He inspected the heating unit and cleaned it out. He tried to sell me an annual maintenance contract, but it wasn't an obnoxious hard sell. I declined, but would use this company again.
Description of Work: They did an annual maintenance on my heating unit. This is basically an inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ron B.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and did good work fixing my air conditioner. They explained what was wrong and gave me several options to fix it without pressure.
Description of Work: Fixed air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

TARA P.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Paul was a fantastic help with information and advice. He's an asset to Bell Bros., which I went with because of their already high ratings on this board.
Description of Work: I signed up with their yearly maintenance program. Paul worked on the heating system and without extra charge was able to fix my induction fan without having to replace it, which would be about $600. I'm very grateful. I just wish this company did everything! They are one of the best I've ever encountered. If the ratings could be A+, I'd check them all. They are a superior company in every way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149.95

NOAH B.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
I am very pleased with the quality of workmanship, customer service and attentiveness. I was visited by a repair technician first who diagnosed the problem and provided a range of solutions. I elected to obtain a quote for a new system since the repair costs were going to be very expensive. Then, I was visited by a sales associate who was very prompt, thorough and truthful. Finally, I scheduled the appointment for the system installation and they were on-time, courteous and were finished in less time than initially thought to be required. I highly recommend Bell Brothers heating and air conditioning.
Description of Work: They replaced my split-system air conditioner and gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,350

ALLAN P.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and friendly. The sales experience was honest and straight forward. They were on time and installed it on a Saturday. Dale and Mike, the installers, were great. They answered all my questions and explained our system thoroughly. They took great care on work performed inside the house. Very happy with my new system. Would recommend Bell Bros to anyone.
Description of Work: Installed new A/C and gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,631

LIZ B.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They were professional, had good service, and also performed in a timely manner. It was obvious that they are an honest company.
Description of Work: They replaced a motor and serviced the air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$468

Norene R.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
My telephone experience with Bell was very professional and when they arrived to work on our A/C w/i 15mins the job was completed! My son was very impressive by how they called him to schedule the appt and how they arrived on time.
Description of Work: Unfortunately I can't be detailed since the work was completed on the townhouse I own; however, my son and nephews live there while attending Sac State...basically the fan outside was not spinning when the motor could be heard running and getting hot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

05/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY AFFORDABLE. THEY PUT THE UNIT IN TWO DAYS BEFORE I WENT TO THE HOSPITAL FOR SURGERY. I APPRECIATED THAT THEY MADE TIME FOR ME ON SUCH A SHORT NOTICE. I DO NOT THINK THAT I COULD HAVE FOUND SERVICE LIKE THIS ANYWHERE ELSE.
Description of Work: THEY REPLACED THE AIR CONDITIONING UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

10555 Norden Ave, Mather, CA 95655

http://www.TheNoSurpriseGuys.com

Service hours

Sunday:
7:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Windows,
Insulation,
Sewer Cleaning

FAQ

Bell Brothers Plumbing, Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 4:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Bell Brothers Plumbing, Heating & Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Bell Brothers Plumbing, Heating & Air Conditioning offers free project estimates.
Yes, Bell Brothers Plumbing, Heating & Air Conditioning offers eco-friendly accreditations.
No, Bell Brothers Plumbing, Heating & Air Conditioning does not offer a senior discount.
No, Bell Brothers Plumbing, Heating & Air Conditioning does not offer emergency services.
Yes, Bell Brothers Plumbing, Heating & Air Conditioning offers warranties.
Bell Brothers Plumbing, Heating & Air Conditioning offers the following services: Heating & air conditioning repair, maintenance plans, home energy audits approved for Energy Upgrade Ca rebates, air sealing, wall and attic insulation, duct replacement, furnace replacement, Ac replacement, window replacement, water heaters replacement, plumbing and drain services.
Commercial HVAC, Solar, Duct Cleaning.

Contact information

10555 Norden Ave, Mather, CA 95655

http://www.TheNoSurpriseGuys.com

Service hours

Sunday:
7:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM