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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 626-650 of 4771 reviews

Douglas C.
10/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
This is a carpet cleaning company with personality. They've done a few jobs for me over the years, and I'll keep coming back to them. Their work speaks for itself.
Description of Work: Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah N.
10/2015
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning, oriental rug cleaning
  + 3 more
In only two hours, Alex and Linz cleaned everything! The carpets and oriental rugs were clean again, looking great, and they sanitized and scotch-guarded everything. It looks like a new house. The guys were very business-like and polite and were great about moving the furniture (chairs, etc.).Before I paid Alex, I went over the whole house, and every stain was gone. The only problem they had was with the heavily-tracked area between the kitchen and dining room, which has always been a problem, no matter what kind of carpeting we've had. It lightened up a lot, though, and Alex said it would lighten even more when it dried. After they left, I went in and wrote their names down so that I could request them next time. They worked so quickly and so well together, but were very efficient. If I had known it would have gone this smoothly and would have been done this quickly, I would have had the carpet cleaned sooner! They will definitely be coming back!
Description of Work: Alex and Linz came at 9:00 this morning to give us a quote. I had two coupons for service, but it didn't nearly cover the size of the house. They offered to do the rest for 185, but then I found another oriental rug. For $405 (includes the cost of the coupons), they cleaned the stairs, plus three downstairs rooms, a hall plus three upstairs rooms, and also five oriental rugs--one of them room-sized! They cleaned the wall-to-wall rugs without moving the beds or sofas, which is normal for most carpet-cleaners. There isn't anything they missed doing that I would have wanted them to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Emir M.
10/2015
5.0
carpet cleaners
  + -1 more
They arrived on time and got to work immediately. Cleaned the carpet and removed all the stains. Overall good work.
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

kathy J.
09/2015
5.0
carpet cleaners, flooring contractor, oriental rug cleaning
  + 1 more
Henry arrived promptly, assessed the work that needed to be done, made relevant recommendations, and went on to do an excellent job in all the areas that needed service. He was extremely professional and pleasure to work with. I will definitely be using this company again.
Description of Work: Cleaned carpets and area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vaughan M.
09/2015
4.0
carpet cleaners, flooring contractor
  + 0 more
It went ok but the "extra" needs for my carpet made the cost unexpected and so much more than planned. Of coarse it was "up to me" if I wanted to do the "extra" but isn't that why I wanted to get my carpets cleaned in the first place! I think all that "extra crap" is a way for them to make "extra" off the customer at the time of service and that makes me mad as a consumer!
Description of Work: He cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Alfredo G.
09/2015
5.0
carpet cleaners
  + -1 more
Two guys showed up on time. They were very professional and went above and beyond. Honestly, I got a great deal and they did a great job.
Description of Work: Steam cleaned 1 room. some stairs and a chair,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph P.
09/2015
5.0
carpet cleaners, upholstery, upholstery cleaning
  + 1 more
Excellent experience. Henry arrived within the window of time that we were told to expect him. We had purchased a $97 special on Angie's List for 2-piece upholstery cleaning. We paid an additional $40 for deodorizing. Henry did an excellent job, was very professional and our couches look great. There was some sticky tape residue that didn't come off, but he warned us in advance that might not be the case. Would definitely recommend.
Description of Work: Cleaning and deodorizing of our sectional couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Earl B.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Had a situation where I needed to get my carpets cleaned pretty immediately. They were able to come out the next day. The carpet is trashed but they made it feel pretty soft and got all the cat smell out. Didn't try to sell me on any additional services, and were generally just very positive. Great for people with pets that need a good job done quick. Thanks
Description of Work: Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Janice L.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
stains removed from stairs, and it looks great!
Description of Work: cleaned stairs and carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

ANITA S.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I made an appointment online. It was fast and easy. They arrived within the 2 hour window. My 2 area rugs were thick shag, so they said it would be best to take them back to their facility to clean. They gave me a return time 6 days later. Again they arrived on time, the rugs look great, and I didn't have to pay until I had them back.
Description of Work: I had 2 area rugs cleaned, approx. 5x8' each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sonya C.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
It went very well. They were expedient and professional.
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

gilbert C.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
areas were small in size so he added extras to make up for this for free
Description of Work: pretreat and clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

LUAN L.
09/2015
5.0
carpet cleaners
  + -1 more
he did a very detail, thorough job on all 8 area of the house, KJ take his time to inspect all the nook and crannies for dirts.
Description of Work: 8 areas clean for $165

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Samantha C.
09/2015
5.0
carpet cleaners
  + -1 more
Khaled called me when he was within half an hour of my house, and as a pleasant surprise, actually showed up earlier than the four hour window. He was friendly, professional, fast, and did an absolutely fantastic job on my couches. He cleaned up any excess water left behind, and went above and beyond to make sure I was pleased with the service. I will absolutely be using Quality Carpet Cleaning Inc for any upholstery cleaning needs I may have.
Description of Work: I bought a coupon for $97 of upholstery cleaning, which included a sofa and a loveseat. I paid an additional $50 for pet odor removal and stain guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Louanne B.
09/2015
3.0
carpet cleaners, flooring contractor
  + 0 more
All stains came back following day
Description of Work: Clean and scotch guard carpet

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$223

Response from Quality Carpet Cleaning Inc
We called the member and she said the areas the technician went over twice came out fine but the spots came back in the other areas. We offered to go back out and re-clean the carpet even though the warranty had expired. She accepted and will call us back to schedule a convenient time.

Carrie M.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Have used them before and I WILL use them again
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

JOan C.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
They did a great job. They were on time and worked hard to get some stubborn pet odors out.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

MaryElizabeth B.
09/2015
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery, upholstery cleaning
  + 3 more
The serviceman, Kara, was wonderful. Arrived on time and worked very hard to get out the old stains. Ir was a really hot day and he did all he could. I called the company to see about coming back (they have a 30 day will come back and try again guarantee). I made the appointment with no hassle and Kara returned again. I would use this service againand I recommend it to anyone needing carpet or upholstery cleaning services.
Description of Work: cleaned a large chaise, a large loveseat and two side chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Genevieve C.
09/2015
5.0
carpet cleaners, flooring contractor, upholstery cleaning, floor cleaning
  + 2 more
Because I had wooden floors he wanted to steam clean the couch outside. It was a warm day so it dried in one day. The only problem was getting to couch back in the house after he left.
Description of Work: Steam Cleaned my couch and ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Thomas D.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
!It was FABULOUS; we had Lorenzo and Albert from Quality Carpet Cleaning do the job and they did super!!! protected all the walls with corner protectors, got all my spots up (I thought would not come out), left no mess, moved furniture as needed. I have paid 3 times as much for much less of a job. I want this company and these guys again. My partner was so impressed they she is going to buy the service from Angie's list too and request this two guys. Great job, great value, great people! Will use again and again!
Description of Work: Cleaned my Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Pamela J.
09/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He came in and cleaned my large couch quickly and well. Knew what he was doing. Price was as quoted. Pleased with work and customer service.
Description of Work: cleaned my sectional couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Joel K.
09/2015
5.0
carpet cleaners
  + -1 more
Good work, good follow through, punctual, however a little on the expensive side. I liked the guarantee, and they were highly professional.
Description of Work: I purchased a Big Deal from this service provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlinda M.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Removed all three area rugs, cleaned them well and returned them. They were able to provide the service quickly, in a short time frame.
Description of Work: Cleaned three area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sheri G.
09/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The stairs came out better than expected as did the couch. I knew many stains would not come out but they look so much better!
Description of Work: Shampooed my stairs and hallway and cleaned my sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Benita T.
09/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
I was impressed by the communication from the Provider before I scheduled my services (quick, responsive and patient). And then the day of my services the Provider arrived a few minutes before my scheduled time frame (loved it). The Provider advised me of what I purchased and made a couple of suggestions in addition to what I purchased. There was no pressure...no switch and bait...just facts. I was pleased with the services and the cleanliness of my carpets (look and smell). I was pleased with the professionalism and I was pleased with the price. I would use this Provider again! Thank you!
Description of Work: Sanitized and cleaned four rooms of carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM