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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 576-600 of 4771 reviews

Caroline V.
11/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
I made the appointment on Thursday, the technician was here on Friday. We had about a half a glass worth of red wine spills on the carpet that I was sure would never come out. After a mere 45 minutes, my highly-trafficed carpets look brand new. My cost break-down is as follows... 1 Hallway, 2 bedrooms, 1 closet; regular carpet cleaning = $90 2 rooms teflon carpet protection = $50 Wine stain removal = $90 Overall, I would recommend and rehire.
Description of Work: Cleaned carpets in hallway and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Julie B.
11/2015
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery cleaning
  + 2 more
Quality Carpets did such a fabulous job the carpets looked brand new again, and the sofas looked much better than I thought possible. Not 100%, but certainly well enough to get another 5 years use out them. I would deginitely recommend Quality Carpet - they gave me a great service, true skilled professionals.
Description of Work: They cleaned 3 rooms of carpet and a hallway, plus steam cleaned two white sofas all of which I thought needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

David C.
11/2015
3.0
oriental rug cleaning
  + -1 more
My job was for 3 rooms- i actually had 3 6 x 10 area rugs. he was on time and was friendly. then when i asked about doing a few other outdoor cushions the prices he quoted were insane. so i passed. he did the 3 rugs very fast, and when done said he couldn't get the stains out which is why he was brought in- then the edges of the rugs were not cleaned at all- i had to go back over them myself and do it by hand. then one of the rugs after was not soft- actually dried very hard and uncomfortable to walk on... not a great experience or result and won't use ever again. dave
Description of Work: Cleaned 3 area rugs

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$97

suzanne W.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
they did a good job. i have to say, the deal i bought was for two pieces of furniture. i was immediately told that my sofa may need an extra treatment to clean it (which would be extra) and I ended up saying 'okay forget the other chair and just do the sofa for the original price'. by the time they threw in a scotchguard it was still a bit extra but I would use the company again as my sofa looked like new after the technicians finished and they didn't make any kind of mess.
Description of Work: cleaned my chesterfield sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

michelle C.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The gentleman was very neat and laid out cloths to protect the floors. He was very thorough and did a great job. Afterwards, he cleaned up and put the couch back to its original position. I would definitely use them again. I even got a call from the company later in the day to ensure I was happy with the service.
Description of Work: They cleaned a slipcovered couch and cleaned my stairs and hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

eric P.
11/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Great job, he cared about his work
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sheri P.
11/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
They did their job. I don't remember if they arrived on time. It's been awhile.
Description of Work: They cleaned carpets in 8 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Gena B.
11/2015
3.0
carpet cleaners, ceramic tile
  + 0 more
The carpets were cleaned fine but not the bathroom tile. They could not remove rust stains in the shower. The only spot that was clean was the one were he tested. He tried cleaning it twice but to no avail. I was very disappointed. I feel I should get a partial refund. The worker was very responsive and punctual.
Description of Work: I had the Carpet and bathroom tile cleaned.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


chantal P.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service was great! He was early, professional, knew what he was doing and cleaned a sofa that I thought had been lost to my two dogs and made it look brand new! and then they called a few days later to make sure the service was satisfactory. Great company!
Description of Work: They steam cleaned my sofa and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kip D.
11/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
I don't write a lot of reviews but this is without a doubt THE BEST CARPET CLEANING COMPANY my wife and I have ever found! We have hired all kinds of services from Sears to Stanley Steemer to private companies but nobody ever did this well. They showed up on time, did a terrific job and then followed through with inquiries afterwards from the office to make sure everything was all right. We have an ivory colored carpet in the living room that nobody could ever get completely clean- it looked good for a while but then the stains would always come up- but Quality Carpet Care got it perfectly clean! It looks like the carpet is brand new weeks later. These guys were so good, and so polite, that we would not hesitate to use them again. We have already recommended them to several of our friends. Hire them- you will be NOT be sorry! K. Dietrich Placentia, CA
Description of Work: Cleaned carpets in Living Room and 2 Bedrooms plus large throw rug in Family Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Kamelia T.
11/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
He was very propmpt. Explained everything well and gave some good professional advice. Did not promise things he could not deliver. Great service
Description of Work: Cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Roger L.
11/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
Arrived on time and completed job in good time. Two guys worked hard under very warm conditions. They did the best they could without moving any heavy furniture.
Description of Work: Cleaned carpet in two rooms and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Maria I.
11/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Most of the spots were all removed.
Description of Work: I'd bought a $97 coupon from Angies List for 3 rooms, but used it instead for one area rug and sofa cushion.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Valerie F.
11/2015
3.0
carpet cleaners, flooring contractor
  + 0 more
The price was good, the service technician arrived on time and was very nice. He did a fairly decent job with cleaning the carpets although a couple of the heavier soiled spots remain, however he left the carpet a bit damper than I would have liked. Personable vendor, but overall, an average job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$255

Leslie P.
11/2015
4.0
carpet cleaners, flooring contractor, upholstery, upholstery cleaning
  + 2 more
It went ok and they were on time but there was some confusion over the two pieces of furniture. On the phone they said two pieces was ok but in person he said I could not do two pieces with coupon. He was going to charge me extra. I had to talk to his supervisor about it who allowed me to do the two pieces. Also he moved the tv and some wires to clean behind it. He kind of implied he's not supposed to but did as courtesy. I probably preferred he didn't move anything but oh well. Then he said everything would be dry in 24 hours, carpet was still damp after 24 hours. I felt like carpet was over saturated. There's another provider on Angies list that advertises a quicker dry. Will probably go with them next time. I chose this company more for the Angies deal.
Description of Work: Cleaned 7 areas including upholstery

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$170

Karen B.
10/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They were good and delivered what they promised!
Description of Work: cleaned couch and love seat

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

SRINIVAS V.
10/2015
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
It went as expected, but make sure you protect baseboards or cabinet bottoms because some water could get spills when they scrub.
Description of Work: Sprayed on the tiles and Grout , after a while scrubbed the grout harder with brush and cleaned it up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Bob C.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
This was my second time using Quality Carpet. 2 workers showed up on time and evaluated number of rooms. I added rooms over Angie's list coupon deal. Price was very reasonable. Workers started immediately and worked hard to get the job done, approx 1.5 - 2 hrs. Everything went well, carpets looked good and not excessively wet; dried in 24 hrs. They don't move furniture unless it's small or you request it. I moved most furniture myself, it's easier for me and I feel more comfortable doing it myself. Plus, I prefer them to concentrate on cleaning. Overall, they did a good job and I would use them again.
Description of Work: Cleaned all but 1 room in 2-story home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Joe K.
10/2015
5.0
carpet cleaners
  + -1 more
Quality Carpet Cleaning was excellent and a pleasure to work with. We were so happy with the quality and ease of service, I am compelled to write a review and strongly recommend.
Description of Work: Cleaned all area rugs and a couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Molly G.
10/2015
5.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
Quality Carpet Cleaning did a fabulous job. I was able to get an appointment right away, over the phone for a Saturday. The appt window was 3:00 - 6:00 pm and their rep arrived at 4:00 p.m. That guy worked so h****** these two pieces. I opted to purchase some additional deodorizer (remember - pets!) and scotch guarding to help protect the fabric and make the benefits of this cleaning last. So that bumped the expense by $50. I didn't mind paying it because their rep did such a thorough job on each and part, taking time to point out trouble spots and how he planned to address them. It was late in the day and I'm sure he had to be tired but he worked really hard to clean these old, comfortable pieces, spending about an hour and a half on the job.
Description of Work: I purchased a $97 package to have my couch and comfy chair cleaned. The furniture is covered in denim and we've owned these pieces for many years. We have a house full of pets and anyone in that situation KNOWS what they can put furniture through. There were a number of old stains and quite a lot of pet hair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Margaret K.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Very nice job, completed quickly. Made it easy, they worked while I waited. The results look good and I didn't need any further work done.
Description of Work: Cleaned two levels of a townhouse with white carpet that hadn't been clean in about 9 years. Included stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Denise C.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Great! Alex was wonderful- efficient and very helpful. He helped me move items out of a room that we had not planned on cleaning, and was not ready. He was careful to cover my hardwood floors as well.
Description of Work: Purchased the deal for $97, then added rooms, stairs and hallways, plus enzyme treatment for pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephanie R.
10/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
The gentlemen arrived on time, was professional and courteous, made sure I was satisfied with each area he cleaned and made my sofa smell really good.
Description of Work: cleaned 3 bedrooms, loft, stairs, and walk in closet for $149 Angie's list deal plus cleaned my sofa for $159

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Holly G.
10/2015
5.0
carpet cleaners
  + -1 more
He was very fair and did an excellent job. He offered to do the traffic areas of 2 rooms for the price of 1 room, which helped me. I didn't need the carpet cleaned under the furniture, anyway. I would definitely use him again!
Description of Work: Cleaned all upstairs carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jackie G.
10/2015
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery cleaning
  + 2 more
Arrived on time and professionally cleaned the carpets in my clients' home. Worked hard to do a good job and made sure we were satisfied. Worked quickly and conscientiously. I have used them many times. Good job cleaning the furniture in my own home, too.
Description of Work: Cleaned carpets in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM