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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 501-525 of 4771 reviews

Laurie M.
01/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
EXCELLENT JOB!!! I would definitely use them again.
Description of Work: Treated and steam cleaned all carpet areas including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

KATHLEEN D.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
Work was high quality and carpet looked great afterward...I would recommend this company and will call them again for future carpet cleaning.
Description of Work: Cleaned carpet in living and family rooms, hallway and pathways in 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Laverne A.
01/2016
4.0
carpet cleaners
  + -1 more
Worker was professional. He scrubbed carpet , cleaned work area of any soil, and explained when carpet would be ready for use. simple task.
Description of Work: cleaned carpet in two rooms and one chair..

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

James K.
01/2016
4.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
Pros: The lady who handled the appointment was very good, emailed me immediately and set up a time that was convenient for me. The carpet cleaner showed up on time and was a nice guy and did a good job. The price is right. Cons: The provider is just a middleman and all of the carpet cleaners are independent contractors who only get a portion of the money. The man who came was by himself - if you need furniture moved (as the pros such as Stanley Steamer do very well and for free), you'd be out of luck unless you are strong enough to move it yourself or with the help of the carpet cleaner that shows up - assuming he or she is willing to do so. Water wasn't hot enough so it took all day and night for the carpets to dry completely. Conclusion: Overall, this is a nice way to get the carpet cleaned in between other more expensive cleanings by professional companies. For the price it's only about $30 more than I would pay for the carpet cleaner at Lowe's along with the shampoo, plus it saved me many hours and labor. I would do it again.
Description of Work: Shampooed the carpets

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary Y.
01/2016
4.0
carpet cleaners, house cleaning
  + 0 more
Angel came to my door between the time framed promised; surveyed the two piece sofa and said shook his head. He said it would require an extra $40 deep cleaning for hand brushing. I didn't want to pay more than the price I already paid, so I declined but he insisted and said if I wasn't happy with it, I didn't have to pay him extra. The promotion purchased via AL was $97.00 but ended up paying $75 more for the additional ottoman and the deep cleaning. I was warned over the phone that there could be an extra charge for the deep cleaning so it wasn't a complete surprise, however I did decline it but Angel insisted it would be the only way to get the stains off my sectional. He also offered to clean my ottoman which originally wasn't planning on getting cleaned but he quoted me $35 for it. It sounded like an arbitrary number off the top of his head but it seemed fair. Overall, my two piece sectional looks clean (still damp so waiting to see how it dries) but would make one comment. They used a spray washer and the water spilled onto the floor. He did ask me if I had old towels but to me, that's something a service company should have on hand, not the customer. I ended up wiping my floors from the remaining water after my service was complete. The whole cleaning took less than an hour and they were in and out quickly.
Description of Work: I called and got an appointment quickly. They came during the time frame promised.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Laurie N.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
The workers were punctual and were able to get out stains from my light colored carpet that I wasn't sure would be able to be removed. Overall, very satisfied.
Description of Work: Cleaned carpets on the stairway, hallway, and 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Jennifer P.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
The person that came did a fabulous job and was so friendly. He really tried to do his very best job.
Description of Work: Cleaned our stairs and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine R.
01/2016
4.0
carpet cleaners
  + -1 more
I needed new flooring. All of the spots came back really quick. They told me that they could only do so much. Spots were back in the three rooms that they did. It was fine but they gave me a disclaimer before they started the work. They said that they could not guarantee that it would come up or it would stay. I wouldn't clean my carpets again before I get new flooring. They came out within the week after the purchase. The work was very acceptable. They were honest, kind and nice. They did their best. The price was good but maybe it could have been better. They did okay.
Description of Work: I purchased a big deal for Quality Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$97

daniel N.
01/2016
4.0
carpet cleaners
  + -1 more
This was a big deal purchase and it was okay. Some areas are clean and some areas are not clean. They put some cleaner on the staircase so the middle part is clean but it becomes a different color on the sides. In the middle part they put the strong cleaning, but not so much on the sides.
Description of Work: They cleaned my staircase carpet.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$97

Lanaea B.
01/2016
5.0
upholstery, upholstery cleaning
  + 0 more
My SO spilled an entire can of beer on our brand new sofa on NYE... oops. We bought the 2 piece sectional deal for $97. They were able to come out same day and did from what I can tell a quality job. My sofa is wool light grey and has down internal fill. You cannot see the stain anymore and the beer smell is gone.
Description of Work: Sectional Sofa Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Neville E.
01/2016
3.0
carpet cleaners
  + -1 more
This was a $97 big deal purchase and they did an okay job. They came out a week or two after I bought the deal. Unfortunately they damaged one of our walls, but in terms of their competency they were okay. I did not speak with them, but when we raised the issue about the damage to the wall they seemed quite attentive and resolved the issue pretty quickly.
Description of Work: They cleaned some carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$97

NI KAL P.
01/2016
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
  + 2 more
The company returned to clean select spots again in the carpet. There were some high traffic areas that needed a bit more attention as I have 3 younger children. I had attempted to clean the carpets with a store-bought product which bleached the carpet in select areas. I learned about carpet bleaching affects on the return visit which was helpful. The second visit didn't get all of the worn-in dirt removed. I am curious if another company could remove the worn-in dirt without ruining the carpet. If not, then I would be willing to use this company again.
Description of Work: Cleaned 3 bedrooms and family room carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas D.
12/2015
5.0
carpet cleaners
  + -1 more
this was a super deal, great tech, and the job was 110%
Description of Work: cleaned 8 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169.95

Rona R.
12/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
He was very flexible, responding to my needs rather than to a set of rules. I thought I'd be stuck with cleaning two chairs/sofas but he gave me a break and did only the chair. He did an excellent job. He adjusted the price to reflect work on the chair only. The color of the chair is dark but nevertheless you can tell it was cleaned. I was very happy with the results. In additiion there was a time constraint and he made sure he completed the job by the time I had to leave.
Description of Work: I was going to have the provider clean both my large sofa in the living room and the Lazyboy chair that had never been cleaned. When I mentioned that the large sofa was deep cleaned last year, he gave me a quote for doing only the laziboy chair. I only had to pay for the chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

armando A.
12/2015
4.0
upholstery cleaning
  + -1 more
It was excellent. There was no additional charge. The price was a bit too high for what they did. The quality was average. We haven't had any problems since then. I would use them again if the price was right. The workers were good. There were no problems.
Description of Work: I purchased a big deal from them. It was $97 for two piece upholstery cleaning. They cleaned one sofa and one love seat.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$97

Michael M.
12/2015
5.0
carpet cleaners, upholstery, upholstery cleaning
  + 1 more
Quality Carpet Cleaning Inc came out and did a good job. The couches were fresh and clean, did have the pay extra for the pet smell and hair removal but that was expected. Would recommend and use again.
Description of Work: Cleaned a couch and a loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.5

Marie R.
12/2015
5.0
carpet cleaners
  + -1 more
Everything was done very well. All stains were removed successfully and carpet looked much better.
Description of Work: Shampoo of 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Alex Y.
12/2015
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery cleaning, oriental rug cleaning
  + 3 more
I had my carpets and couch cleaned today and am super impressed with the results! Jacob did the work quickly and yet took great care to be thorough. I've used other rug cleaning companies in the 5 years I've lived in my apartment but none had made such a noticeable difference. And... my couch looks sensational again!
Description of Work: Thanks QCC!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Jeanette C.
12/2015
3.0
carpet cleaners, upholstery, upholstery cleaning
  + 1 more
Despite assurances up front, was unable to remove the stains. Furniture was old and hadn't been professionally cleaned in years. However, I relied on their assessment before moving forward. A real disappointment.
Description of Work: Cleaned 1 couch and 2 upholstered chairs

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Steve C.
12/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Excellent and thorough job. We will use them again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Jon D.
12/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
The service tech really spent a lot of time cleaning the couches. Bottomline, he made one set which was five years old look brand new. We have multiple cats in the house and he did a phenomenal job. The other couches are over 10 years old and those looked good as well. I've never had any of this furniture cleaned. Very happy customer. The other thing was their guarantee. My upstairs room had a pet smell which did not come out on the first time fully. Called them about it and they sent a guy out super fast. They re-cleaned the area without question. Great great customer service. Will only use them in the future for sure. No wonder they have such good ratings.
Description of Work: Cleaned two sets of furniture - 2 oversized couches and 3 oversized chairs. Also cleaned upstairs office space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cheryl M.
12/2015
5.0
carpet cleaners, ceramic tile, flooring contractor, floor cleaning
  + 2 more
Good job. Grout came out as clean as possible. Dogs peeing over and over again in same spots issue was resolved.
Description of Work: Cleaned tile and grout floor. Resealed grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$139

Meirav F.
12/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Not the first time I've used this service. Top notch service. Prompt, polite, informative.
Description of Work: Shampoo carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Maureen A.
12/2015
5.0
carpet cleaners, ceramic tile, flooring contractor, house cleaning
  + 2 more
Great! Scheduling was very easy and convenient. The technicians were very courteous and did a great job. He was very professional and honest, and gave me good advice about my carpet and tile. I would definitely recommend and use again. Great company.
Description of Work: Cleaned my living room and hall carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Frances B.
12/2015
5.0
carpet cleaners
  + -1 more
Angel was prompt and professional. Once he viewed the rooms and hall he immediately started the process.
Description of Work: Cleaned 3 rooms and a hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM