Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2676-2700 of 4771 reviews

Joseph P.
10/2012
5.0
carpet cleaners
  + -1 more
Fast, cheap, and good communication. Great vendor for landlords!
Description of Work: Fast, cheap, and good communication. Great vendor for landlords!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lou S.
10/2012
5.0
carpet cleaners
  + -1 more
The Angie's List discount & recommendations led me to Quality Carpet Cleaning. They sent a guy & his nephew whose family were all in the business and into the quality of the service. Very personable, professional, informative, careful, ... Good extra touches. They cleaned & Scotch-guarded - comprehensively, quickly, & without the collateral damage that I've seen in other situations (too much water warping the carpet, etc.). They really know the in's & out's. When it dried & a new spot appeared (drawn up from lower fibers of the carpet), they responded to my call with another guy who came out & redid SEVERAL spots that hadn't dried to his satisfaction. Good deal. Good quality. Good people. Hard to beat. : )
Description of Work: Carpets were cleaned & Scotch-guarded. Some high-traffic areas were spot-treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph L.
10/2012
5.0
carpet cleaners
  + -1 more
It was very good. I was pleased with the way they did it. They were on time & very nice. We have a cream colored carpet & it hadn't been cleaned in years.
Description of Work: Carpet cleaning of the hallway, living room & the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Teri J.
10/2012
5.0
carpet cleaners
  + -1 more
Quality was on time and did a very thorough job. They asked if we wanted any adjoining rooms or hallways included and explained the reason and were very professional, courteous and cost effective.
Description of Work: Carpet cleaning of dining room, living room and upstairs master bedroom, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine F.
10/2012
5.0
carpet cleaners
  + -1 more
They were the most outstanding cleaning I have ever had on my carpets! Everything was done meticulously and I will never use any other company. They got out stains that 3 other companies weren't able to get out. A wonderful gentleman did the cleaning, and went into places that the other companies never even went to. They just had the highest-quality performance. On top of that, within two hours it was dry, which was amazing.
Description of Work: I purchased a Big Deal for $147 for Whole House Carpet Cleaning including Stairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Geoff B.
10/2012
4.0
carpet cleaners
  + -1 more
Overall, it went well. I booked online the night before and the technicians showed up promptly the following day at the beginning of the pre-ordained window.
Description of Work: They were prompt and professional. The final price did not synch up with advertised specials and coupons listed online, but I still believe the service was a good value for money. I found the providers pleasant to deal with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Carolyn H.
10/2012
3.0
carpet cleaners
  + -1 more
SEE ABOVE. DIDN'T TAKE A VERY LONG TIME. DIDN'T MOVE THE FURNITURE. IT LOOKED OKAY WHEN THEY FINISHED BUT I DIDN'T FEEL GOOD ABOUT IT AND IT DIDN'T LAST VERY LONG SO ALL THE EXTRA EXPENSE DIDN'T SEEM TO MAKE MUCH DIFFERENCE.
Description of Work: 3 ROOMS OF CARPET CLEANED. IT WOULD BE NICE IF JUST ONCE, A CARPET CLEANER CAME AND DID THE JOB FOR THE AGREED UPON PRICE, BUT NO, THE ORIGINAL COUPON WOULDN'T REALLY BE A GOOD ENOUGH JOB, NO PET PROTECTION, NO LONG LIFE ADDITIVE, ETC. SO ONE RELUCTANTLY AGREES TO PAY THE EXTRA AMOUNT, BUT FEELS ANNOYED AND TAKEN ADVANTAGE OF!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Helen T.
10/2012
5.0
carpet cleaners
  + -1 more
Very good job. The technician was very nice, on time, and did a great job. Would hire again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Michelle P.
10/2012
5.0
carpet cleaners
  + -1 more
Angel called in the morning and requested to come 1 hour earlier than scheduled. I agreed because I had several things on my agenda that day. He arrived promptly with an assistant and we discussed the areas to be cleaned. They were courteous professional and completed the job as agreed. I would hire this company again.
Description of Work: cleaned living room dining room bedroom and small hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Charles W.
10/2012
5.0
carpet cleaners
  + -1 more
He was courteous, and worked around our activities in the house. Did an excellent job. Was able to remove stains that had been there for years.
Description of Work: They cleaned carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Pam C.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Saw this great deal for carpet cleaning for my carpets in all the bedrooms and one piece of furniture. I called and made an appointment and customer service was great. On the day of my appointment, they were prompt and immediately they inspected the areas and suggested a few of their other services but was not pushy. We did end up buying deep cleaning for oily residue. I'm not sure if it was necessary but it was a great deal. The cleaning was great and it turned out perfect. The only thing that bothered me was they did not confirm the appointment the day before.
Description of Work: Cleaned our carpets in three rooms and one sofa piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

John A.
10/2012
5.0
carpet cleaners
  + -1 more
We prepared for the cleaning service the night before by moving boxes, smaller items, chairs, etc. off of the carpeted areas. We did not move heavy furniture (bookcases, beds, etc.). The technician arrived at 8:30 , and was smiling, courteous, and efficient. He removed his work boots at the front door before entering, and then my wife walked him through the house to show him the carpeted rooms and to point out several minor stains that needed attention. He cleaned four rooms and a long hallway in about an hour. As he was preparing to leave, my wife remembered that she had neglected to show him the fifth room to be cleaned. Still smiling, he brought his equipment back in and cleaned it. He also removed all of the small stains at no extra charge. It is now two days later and the carpet is completely dry and looks great. A very good experience overall. We would recommend Quality Carpet Cleaning Inc. without hesitation.
Description of Work: The deal was carpet cleaning for five rooms, including stairs. Our carpeting is about six years old and had never been professionally cleaned.On the phone I was told that if there were stains to be treated that there might be an additional charge, and that the technician would arrive between 8:00 and 11:00 in the morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elmer A O.
10/2012
4.0
carpet cleaners
  + -1 more
It went great! They did a good job. I am very satisfied with their work.
Description of Work: I purchased a Big Deal for $97 for $200 Worth of Carpet Repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$97

Rich R.
10/2012
4.0
carpet cleaners
  + -1 more
For the most part, everything went well. They did have to return to repeat a cleaning on a high traffic area, but they did so in a very responsive and timely fashion.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theo & Maureen V.
10/2012
5.0
carpet cleaners
  + -1 more
I was not home when they did the cleaning. I am starting to see some spots come but overall it was a good experience.
Description of Work: I purchased a Big Deal for $97 For Carpet Cleaning!

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$97

Rebecca G.
10/2012
3.0
carpet cleaners
  + -1 more
The service provider showed up on time. He had a machine that was not a truck mounted machine. I do not think that it did as good of a job as a truck mount. Then he poured the dirty water in the toilet and left dirt around the edge. The carpet was cleaner, however.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from Quality Carpet Cleaning Inc
First of all, our apologies. We left a message with the member to see if she would like us to come out and redo the carpet with a truck mount. Most of our equipment is truck mounted. We use portables mostly for apartments and other properties which can't be accessed with a truck mount. In this case there was a unit number, so I assume the dispatcher, as a precaution, sent a portable. You can do as good a job with a portable but it takes a little more effort on the part of the technician. As far as the dirt around the rim of the toilet, there is no excuse for it. We will be talking to the technician about that. It's unacceptable. The toilet is, however, the best place to dump the dirty solution when using a portable. The solution is safe and EPA approved, so it poses no environmental issues. Hopefully the member will return our call and let us resolve this to her satisfaction.

Patty H.
10/2012
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
It was great. The gentleman and his older teen aged son came worked quickly and quietly. They did an excellent job.
Description of Work: I used another carpet cleaner who was supposed to use "green" products. They did a horrible job on my white carpet. Their machine left a brown residue at every threshold and throughout the hallway. They were very difficult to deal with and although they said they'd come and fix it, I didn't want them to. So then I called Quality Carpet Cleaning. They came out within a couple of days and assessed the situation and said they could clean it up. And the did! The carpet looks new, its only three years old. Then I asked if they did floor tiles, and they do. So for a little extra they cleaned the tiles beautifully! Then I asked if they could clean my dining room area rug and they did - all of that for a very reasonable amount. Much lower than any estimates I've had in the past. As usual, I couldn't be happier - and will remember that its always better when i use an Angie's List service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kara I.
10/2012
5.0
carpet cleaners
  + -1 more
Same day service as call in. arrived within 2 hours.
Description of Work: Good job at getting pet stains out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Linda P.
10/2012
5.0
carpet cleaners
  + -1 more
They arrived during the time frame specified. They asked appropriate questions. Their work was quick and through. Give the advanced age of the carpet and it's poor condition, the results were better than I could have hoped. It did seem a bit more wet and took longe to dry than it has with previous cleaners, but it was a very humid day.
Description of Work: Steam cleaned carpets in 3 rooms plus stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Henry V.
10/2012
5.0
carpet cleaners
  + -1 more
Everything ordered was delivered as promised. The job was well done. I am very pleased.
Description of Work: Basic carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Linda R.
10/2012
5.0
carpet cleaners
  + -1 more
Cleaned carpets and removed some stains in four bedrooms, dining room, livingroom, stairs and landing. Moved small furniture and cleaned under raised pieces. Carpets took a full day to dry but all stains were gone and the carpets looked new again. I was reassured the work was guaranteed and to call if there was a problem but that was not necessary.
Description of Work: clean all carpeted areas in home including stairs and some stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Florence K.
10/2012
5.0
carpet cleaners
  + -1 more
They arrived on schedule and finished the job in a very professional and expeditious manner. The carpets were beautifully cleaned included removing stains which I thought could not be removed.
Description of Work: Cleaned carpet in two upstairs bedrooms, long hallway and stairs and removed stains from the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

christine K.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I took advantage of an Angie's List Big Deal and got two large rooms' carpets and a sectional cleaned. Scheduling over the phone was quick and painless. The service man arrived a bit early (which wasn't a problem), asked which rooms I wanted clean, and got down to business. My only complaint is that he didn't explain what he was going to do, which was to use my kitchen sink to fill a large bucket of water, and also to discard the dirty water into the toilet. The service man toweled off wet spots he made walking through the kitchen. The carpets and sofa came out clean (most important), but the toilet was filled with black water when all was done.
Description of Work: Carpet cleaning of large family room and study, as well as upholstery cleaning of a small sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jorge P.
10/2012
5.0
carpet cleaners
  + -1 more
Excellent work. Arrived on time and finished within an hour. I would use them again.
Description of Work: Preformed carpet cleaning and removed some tough stains that I didn't believe could be removed. Also deodorized the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Francie G.
09/2012
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The carpet is now clean, which is very good, however, it took over 4 days to dry and started smelling bad. They came back and re-cleaned part of the carpet. It dried in about 24 hours. While the carpets are now clean, my housekeeper advised me that she has been having trouble moving the vacuum over the carpet. This never happened before the cleaning. Update: They came back about a month later and cleaned the carpets again and alleviated the problem. I was really impressed with their customer service.
Description of Work: They cleaned the carpet in my upstairs bedrooms, the stairs, the area rug in the living room and the sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM