Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.
Business highlights
44 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Services we don't offer
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.
Gilbert and his son called to confirm our appt and showed up at the beginning of our 2 hr arrival window...excellent! They were very professional and got right to the job. Seemed like an extremely powerful machine, and they were careful around baseboards, etc. I have a dog that sheds a bunch and runs in and out tracking dirt in, so I wasn't amazed to see the dirty water that the machine sucked up...but I DO feel really happy to be starting off again with a pristine carpet. Now, when she gets it all dirty again, I definitely know who to call! Very good value for the 3 rooms.
Description of Work: 3 rooms of high-pile carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Gary K.
11/2012
5.0
carpet cleaners
 + -1 more
Easy to make an appointment. They showed up on time and cleaned the carpet so well it looks like new. This was a carpet that had heavy heavy pet stains from food and dirt. I had tried cleaning it myself with very poor results and did not hold out much hope but the results were excellent. One qualm I had was that they did not move any furniture. I suppose this was spelled out in the contract beforehand but did not note it.
Description of Work: Cleaned living/dining room carpet that had heavy pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Patricia F.
11/2012
5.0
carpet cleaners
 + -1 more
Overall it was a great experience. I called the company on a Sunday requesting service for the next day. They were able to accommodate my request and did a great job. Would recommend them to anyone.
Description of Work: Carpet cleaning including two staircases.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
steve R.
11/2012
5.0
carpet cleaners
 + -1 more
I had them out to clean the carpets. They did a great job and I was pleased with their service, I would recommend them.
Description of Work: I purchased a big deal for $147 for Whole House Carpet Cleaning including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Donna C.
10/2012
5.0
carpet cleaners
 + -1 more
Excellent service!!!! Service person was prompt, courteous, and efficient! Didn't attempt to upcharge me for uneeded cleaning...that was VERY MUCH appreciated! Will definitely use this company again!
Description of Work: Cleaned two sets of carpeted stairs (18 steps each) as well as hallways and high traffic areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kristin H.
10/2012
5.0
carpet cleaners
 + -1 more
Everyone was very nice. They showed up on time and they were honest. I was slightly disappointed that they could not clean my couch (I've had it cleaned before by another vendor) but they cleaned something else to make up for it.
Description of Work: They cleaned my carpets in both bedrooms, loft, and stairs. They had to do extra heavy cleaning in one large bedroom.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Judy M.
10/2012
5.0
upholstery cleaning
 + -1 more
He was on time and very efficient. Did a great job and left the house very clean, along with the driveway.
Description of Work: Steam clean couch, loveseat and ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindsey S.
10/2012
5.0
carpet cleaners
 + -1 more
They did a wonderful job! They arrived at 10:00am on the nose. They began work right away by moving small furniture out of the way prior to cleaning. They were both very friendly and provided excellent service. I was asked if I was completely satisfied before they left. We added on the sanitation of two of our bedrooms and they did an excellent job explaining the entire process and making sure we were satisfied with the final product. These gentlemen were very pleasant to work with and I will use them again in the future. I will also be sure to reccomend them to family and friends.
Description of Work: We used an Angie's Deal for whole house carpet cleaning and had two rooms sanitized for pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$257
Lynn C.
10/2012
5.0
upholstery cleaning
 + -1 more
The service from Quality Carpet Cleaning was commendable. When I called, someone answered the phone immediately, were polite, cordial and got all my information (and didn't keep asking for the same information again and again). They gave me a window where a consultant would show up and Freddie showed up early in the window. In fact he finished before the waiting window was over. Freddie, our consultant and cleaner, was polite, friendly and professional. He let us know he was concerned about the outdoor furniture we are cleaning and what we might expect (as it was outdoor not indoor furniture). We received a quote quickly and were able to make use of an Angie's list coupon so it was extremely reasonable. After Freddie was finished he also hosed off our furniture frame, killed several black widow spiders we had no idea we had, and then cleaned out patio off as well for good measure. He even offered to put back the cushions (as they were drying but we opted to have them dry out first). I highly recommend this service - it's almost like having a really good friend or relative come an help you out - and will use them in the future.
Description of Work: We had our outdoor furniture upholstery cleaned which is a sectional: a 3 cushion chair, a loveseat and an ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda M.
10/2012
5.0
carpet cleaners
 + -1 more
Kenny did a super job and the really dirty carpet came as clean as possible. He was friendly and polite and went about his task with minimal distrubance to the rest of the house. GREAT JOB KENNY!
Description of Work: Do let them know if you are on an upper floor of an apartment building so they can send their mobile unit if you are.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
mark S.
10/2012
5.0
carpet cleaners
 + -1 more
great. technician was very good, provided me options and while he did sell a bit it was all thoughtful options and I just chose what i needed and thanked him for the other suggestions.
Description of Work: had all key room and carpet hallways cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John M.
10/2012
4.0
carpet cleaners
 + -1 more
Vendor cleaned carpets in multiple areas of home, including stairs... generally looks great. There was no pre-treatment, and there were a couple set-in stains that did not come out. Vendor did not offer to move any furniture, don't know if this is standard in industry (we had cleared the dining room of table and chairs, and this is where the set-in stains were). Overall, services and work were good, but carpet is taking a long time to dry out.
Description of Work: Carpet cleaning...
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
John H.
10/2012
5.0
carpet cleaners
 + -1 more
Paid $147 for the 8 room (or 6 rooms plus stairs) deal and paid an additional $75 for sanitizing treatment. Not sure how different sanitized vs. non-sanitized is...but the gentleman spent a good deal of time here, was courteous, thorough, and did a very nice job with the carpets. All of the soiling that we could reasonably expect to come out, did. I wouldn't hesitate to call Quality Carpets up again when I need the carpets cleaned again in about a year. They were also punctual, which I really appreciated. Good value/experience for the money.
Description of Work: Carpet cleaning (residential home). Six rooms plus stairs (counts as two rooms). Added the sanitizing treatment for an additional $75 paid onsite. Carpet cleaning took a couple of hours; upstairs and downstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Mary H.
10/2012
5.0
carpet cleaners
 + -1 more
I was pleased with their service and the speed of their response.
Description of Work: They cleaned 3 rooms and carpeted stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Deborah T.
10/2012
4.0
carpet cleaners
 + -1 more
Two gentlemen from this company were on time. They snaked a hose up the stairs and through a bedroom to get to the carpeted closet/room. They did the carpet cleaning work quickly. There were some animal stains on a relatively new100% wool berber carpet that did not come out. I wasn't pleased about the stains but they probably did the best they could. The carpet was left quite wet; it took several days to dry out which I found unusual as it typically dries more quickly. We had to watch the front door constantly as they left it open, allowing one of the cats out. The chair came out fine with no complaints.
Description of Work: Steam cleaned wall-to-wall carpet in a 450 sq ft "closet"/room and upholstered chair. (This was an Angie's List "Big Deal.")
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$97
Delia S.
10/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Very well! Peter came and spent about 2 hours thoroughly cleaning my living room carpet and sofa. I have had cleanings before, but it was cursory. Peter was very courteous and professional.My carpet and couch look great! I paid extra for Scotch Guard. I will definitely use this company again.
Description of Work: Had the living room of my condo and sectional sofa cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193
Judy B.
10/2012
5.0
carpet cleaners
 + -1 more
The carpets, though 25+ years old, came out about as good as could be expected. The thing I really appreciated was the fact there was no "hard sell" for add-on services or to do more rooms like every other carpet cleaning company I've used. Very professional- I'd definitely use them again.
Description of Work: Carpets cleaned in approx. 1800 sq. ft of rooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Neil S.
10/2012
5.0
carpet installation
 + -1 more
They did a good job. They showed up on time, and they were responsive. They didn't try to sell me anything extra.
Description of Work: They took some wrinkles out of our carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
NORMAN M.
10/2012
5.0
carpet installation
 + -1 more
They did a great job. I had a p***** in the carpet in the office and he took care of restretching it for me. The worker was very nice and very personably.
Description of Work: I purchased a Big Deal for $200 worth of carpet repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
David G.
10/2012
5.0
carpet cleaners
 + -1 more
They were excellent. The service was very good.
Description of Work: They did carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Staci M.
10/2012
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
I brought an old 8 x 11 rug home from my parent's house. It hadn't been cleaned in years, if ever. I called on a Sunday and made an appointment for someone to come out the next day. At the prescribed time, Khaled drove up and took the rug. He gave me a timeline of 4 to 5 days. He returned the rug on Friday of the same week. I am very happy with their service.
Description of Work: I inherited an old rug from my parents and it needed to be cleaned before I put it down in my house. It was an area rug, roughly 8 x 11 so I didn't need someone to come in to my house but rather pick up and take the rug to be cleaned at their facility.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Greg A.
10/2012
5.0
carpet cleaners
 + -1 more
went very smoothly, he worked with great efficiency, and got a lot of the heavily soiled areas pretty clean!
Description of Work: carpets for 4 bedrooms plus staircase for $147 special. Also added teflon coating for add'l $75...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222
Bennie B.
10/2012
4.0
carpet cleaners
 + -1 more
They came out and cleaned the carpets for me, and I thought it was worth the money I paid. However, I would most likely not hire them in the future because I know a company and can clean them more thoroughly.
Description of Work: I purchased a Big Deal for $97 for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$97
Henry O.
10/2012
4.0
carpet cleaners
 + -1 more
The person who came to provide the services was prompt and professional. Heworked hard to satisfy us and we were pleased with his work. Of course,they do not move furniture so we had to do that for him. We would use themagain for the right price.
Description of Work: We used a Big Deal coupon for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$147
Larry C.
10/2012
5.0
carpet cleaners
 + -1 more
Follow up: Seeing this review, the company sent a man over to look at the results. The man said that this kind of stain has to be removed within 24 hours. Since the dog was sick for a 3 week period before she died, this was impractical for me. The extra $80 I spent was returned to me. The company has excellent integrity. I would recommend.
Description of Work: I had dog vomit stains. The man said he'd need to use the upgraded cleaning fluid which cost $80 more than the agreed to price. I said okay, but the upgraded fluid was ineffective against the dog vomit stains. All the rest of the carpeting came out beautiful, though, so they do know what they're doing. I guess the acid in dog vomit makes chemical changes to the carpet that can't just be cleaned away.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation
FAQ
Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.