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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2601-2625 of 4771 reviews

Susan K.
12/2012
5.0
carpet cleaners
  + -1 more
Jorge arrived promptly at about 8:30 am and surveyed the carpet in the three bedrooms and living room area to be cleaned. He asked me to point out any spots/problem areas on the carpeting which needed attention. Jorge was professional and went to work and was done within 1 1/2 - 2 hours. The carpets looked clean, and he was able to remove all the spots but one. That spot I hadn't even seen previously. After Jorge left, I realized that he may not have gotten under the beds and some of the furniture. But the price was good and overall I'm very satisfied with the job.
Description of Work: Cleaned carpet in three bedrooms and living room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Hannah J.
12/2012
5.0
upholstery cleaning
  + -1 more
I'm pleased to say that everything went smoothly for me...they were prompt, professional, and cleaned our pieces so well that some friends asked if we got new furniture! Will definitely use them again in the future.
Description of Work: Called them for some upholstery cleaning on our smaller-sized microfiber living room furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Linda S.
12/2012
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
They were friendly and professional quick and thorough. Moved furniture, made sure everything was don to my satisfaction. My only criticism is that they said the carpet and furniture would be dry in 6 hours...it took 2 days and I had to put the sofa cushions in front of my heAter and keep turning them to get them thoroughly dry.
Description of Work: Cleaned carpeting in two rooms and stairs, cleaned 4 x 6 rug, cleaned down chenille sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan B.
12/2012
5.0
upholstery cleaning
  + -1 more
They were very punctual and cleaned the sofa and loveseat. He did a nice job, especially since they were very dirty due to remodeling work and cat hair.
Description of Work: Cleaned sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Albert H.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Quality Carpet Cleaning rep. showed up on time and was very professional and courteous. I was at work so my wife was the one at home. She called me at work to ask if we should get two additional rooms done as well as a sofa. I agreed and upon arriving home after work I was very happy with the results. Turns out Quality Carpet Cleaning services two of our neighbors as well. We will be using Quality Carpet Cleaning for all our carpet and upholstery cleaning needs.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Fariba R.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have actually used them twice since buying the Big Deal. The first time they cleaned the two upholstery pieces and they called me the next day to check in. I actually was not pleased with the cleaning they did, so they came out and redid it and I was satisfied. The second time I did not buy a Deal, but I hired them directly to clean my carpets. I felt like they over charged me as they charged much more than the first time. I told them I had pet stains and they quoted me around $.25 per square foot to remove the stains in addition to the regular pet stains, with a maximum charge of $80. When they came and did the work, it ended up being closer to $120 when I got the bill.
Description of Work: After submitting my review, Mark contacted me several times and apologized for my last experience with them. Today he sent his guy to clean the stains again at no charge. That's called; good customer service!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

steven D.
11/2012
4.0
carpet cleaners
  + -1 more
This company did a decent job for us, but not great. The guy got there at the very end of his window but this was understandable as it was two days before Thanksgiving so I am sure they were busy. The carpet cleaning was OK but some spots have reappeared and it took 48 hours to fully dry. I have NEVER had a carpet cleaning that took THAT long to dry. The guy was really nice and worked hard, but overall I would say it was a B- experience.
Description of Work: Cleaned the entire house and a sectional.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$400

Kathy R.
11/2012
5.0
carpet cleaners
  + -1 more
Technician called and arrived on time. He was courteous and professional. He did an excellent job removing extensive stain. He cleaned up after the job was completed. He finished quickly. I would use them again and request same technician.
Description of Work: Cleaned carpet in 4 rooms including master bedroom suite, 2 bedrooms and an office. Approximately 1000 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Yvonne B.
11/2012
4.0
carpet cleaners
  + -1 more
came on time and did a very good job
Description of Work: Had master bedroom and bathroom cleaned. Did a very good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Stephanie C.
11/2012
5.0
carpet cleaners
  + -1 more
They were punctual and professional. Arrived on time, did the work, and left. Perfect!
Description of Work: We were having our condo rented out so they came and cleaned the carpets before we had our new movers move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teresa M.
11/2012
4.0
carpet cleaners
  + -1 more
They came on time. They cleaned the carpet nicely and left paper to walk on.
Description of Work: Carpet cleaned. They did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Rita Z.
11/2012
5.0
carpet cleaners
  + -1 more
Took advantage of $97 dollar Angie's List deal and added some extra services. I was very pleased with the quality of the work and their efficiency. Carpets were fully dry by the next morning.
Description of Work: Had carpets shampoo'ed and treated with stain repellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Nancy Y.
11/2012
5.0
carpet cleaners
  + -1 more
Came on time. Did a beautiful job. Sold me on an extra cleaning step but the price was very reasonable.
Description of Work: Carpet cleaning. Also I didn't have to vacuum before hand and they used this rake at the end to comb the carpet and the quality and meticulousness paid to the service was very impressive. I will definitely use then again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Carla P.
11/2012
5.0
oriental rug cleaning
  + -1 more
Wonderful and friendly service. Although the area rugs were already damaged from having them in the garage unprotected for over 5 years, they did a wonderful job restoring the color and removing the horrible odors. Kara our wonderful service person, came by and picked up the rugs...he reviewed the work that would need to be done and explained it to me in detail. He discussed the quality of my carpet and how he would clean it. He gave me some advice on how to maintain the vivid colors. The area rugs are now usable in any room.
Description of Work: They picked up and washed area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sandra P.
11/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Jacob was excellent. He worked quickly and efficiently. He arrived on time, was very pleasant and hard working. We would definitely use his company again and would request him, if possible.
Description of Work: Cleaning of upstairs carpet in two bedrooms, one bathroom and stairs. He also cleaned a 4x6' area rug for an additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Tirsa H.
11/2012
5.0
carpet cleaners
  + -1 more
Great! Jorge showed up at his expected time and reviewed the condition of the carpet. There was a minor glitch at the beginning because his regular vacuum was broken and so he had to use ours...and then a wheel fell off (lol) but we got it all working again and he went to work and did an AMAZING and super detailed job. When I returned home that night the only thing I noticed was the house smelled like shampoo more strongly than other times I've had the carpets done in the past--HOWEVER this is also the cleanest I've ever seen these carpets for years. Its been several days and no stains or dark spots have 'come back up'. Jorge did an excellent job on my stairs ( which were a priority for me since I live in a townhouse--they are the highest traffic area). I also have to mention that this company is INCREDIBLY honest. I bought a coupon for them on Angies list-- but then in my rush to get to work that morning, I accidentally wrote a 2nd check out to them as well. The company called me 2 days after the service to alert me that I had double paid. I really appreciated that and will definitely be using them again in the future.
Description of Work: carpet cleaned including 30 steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John B.
11/2012
5.0
carpet cleaners
  + -1 more
Two people arrived and helped get furniture moved. Items that could be easily carried were moved into non-carpeted rooms. Larger items such as desks and file cabinets were moved far enough to allow cleaning underneath. After cleaning, larger furniture items were put back in place with small foam blocks underneath to allow airflow so the carpet would dry. The whole process was quick and easy. The heavy equipment is outside in the truck so the only hardware that enters your house is long hoses plus the vacuum cleaner wand. I asked for special attention on some high traffic areas, and the cleaners were able to get those areas uniformly clean.
Description of Work: I hired Quality Carpet Cleaning to clean carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Isela S.
11/2012
5.0
carpet cleaners
  + -1 more
Saw coupon on Angie's list. Called set up a date and service was provided.
Description of Work: Did a great job. Carpet looks new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carolynne K.
11/2012
5.0
carpet cleaners
  + -1 more
Service was excellent from start to finish. The service representative called to let us know when he would arrive and was very conscientious when he did arrive. The carpets were very soiled and he cleaned them in no time flat. We were very pleased with the result.
Description of Work: Quality Carpet Cleaning cleaned living room carpet, two bedroom carpets, bathroom carpet off the master bedroom and 14 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Fae H.
11/2012
5.0
carpet cleaners
  + -1 more
Perfect job ...arrived on time, very efficient. Carpets are old and looked terrific. I did not request any special treatments. (I hate that the carpets are damp for at letast a day after cleaning...but this is true of every carpet service I have ever used.) I have used Quality Carpet for many years. They word quality seems applicable in my opinion. Normal price without the special deal I had was around $150.
Description of Work: Carpets in den, living room and dining room were cleaned. Small furniture was moved. Asked me to point out where I wanted extra attention paid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Diane C.
11/2012
5.0
carpet cleaners
  + -1 more
Overall is went very well although I thought the cost ended up being more than I expected to pay. I had purchased the $97 special on Angie's List and was quoted an additional $75 for stairs and living/dining area. The protective spray was $100 for the whole house but somehow I paid an additional $90 for a master bedroom closet, 2 small closets and a small hallway (probably less than half the square footage of my living/dining area . The carpet looks wonderful though and most of the pet stains are gone. I never thought it would looks as good as it does. I would deinitely use then again.
Description of Work: Vacuum and steam cleaned all carpeted areas and stairs..Also sprayed all carpeted areas with a protective covering.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

CAROL S.
11/2012
5.0
carpet cleaners
  + -1 more
The service was excellent. The outcome was very good- carpet seemed/felt brand new. They are friendly, prompt and has great customer service.
Description of Work: steam cleaned carpets- stairs/bedrooms/hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DIANE F.
11/2012
3.0
carpet cleaners
  + -1 more
Can't remember the date, so that is a plug number. This was such a minimal job. While I didn't expect moving any heavy furniture, there didn't appear to be any spotting at all. I have pets and know how stubborn such stains can be, but normal spots remained. The carpet looked good until it fully dried, then the spots reappeared. I do a better job with my small carpet cleaner.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$97

Denise K.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I requested an appointment on Wednesday and by Thursday afternoon, it was the job had been completed!
Description of Work: Kenny and his associate did an excellent job cleaning my carpets and sectional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Gloria N.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Paid extra for stairs plus chairs/ottoman. No pressure for extras. Nice job and it dried quickly.
Description of Work: Carpet and furniture cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM