Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.
Business highlights
44 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Services we don't offer
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.
The guy was great and my wife was really happy. They were pretty fast and it was reasonable. I wasn't there, but everything was fine according to my wife. She seemed happy with it and said they were nice.
Description of Work: I purchased a "Big Deal" from Quality Carpet Cleaning for carpet and upholstery cleaning. We also added some throw rugs when they got here because the deal was only for a certain amount of rooms and they did it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Suzette S.
03/2013
5.0
carpet cleaners, carpet installation
+ 0 more
The two men arrived at the stated time, quickly went about their business and completed the job in a short amount of time, no mess, no fuss, no bother. I would use them again if I have the same problem.
Description of Work: Our living room carpet had developed ripples from being shampooed. The two men arrived on time and very quickly restretched the carpet. They ended up removing almost two inches of extra carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Donna T.
03/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I am absolutely thrilled with Qualilty Carpet Cleaning. From the first phone call to the actual service, everyone was totally professional and very courteous. My carpet was an absolute mess as it had not been cleaned for at least 10 years (I know, I'm a little slow sometimes!) and my sweet cats decided to leave a large urine stain in the front bedroom. Rafael explained what he and Geraldo would try to do and what the cost would be. They also were going to clean my red chair and sofa arms. I decided to add Scotch Guard to better protect the carpet. To my amazement and in no time at all they were done. My carpet and furniture look like new! A great job from one and all at Quality Carpet Cleaning. THANK YOU! Donna B. Thompson
Description of Work: Clean carpet on stairs, hallway and 2 bedrooms. Clean chair and sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$635
Max H.
03/2013
5.0
carpet cleaners
+ -1 more
This company was great. Before I had my own Angie's List account, I used my daughter's account. Only problem is, she is constantly changing her password so I knew it was time to get my own. We purchased their coupon they have listed and we had a few extra things that needed to be done so we paid more. Not a problem though because they were absolutely great. We had multiple stains from our puppy doing bad things while we were gone. This company showed up on time, got the job done on time and there were no hidden charges. Great overall. Our carpet looks and smells so good. Thanks guys. Will be using them in the future!
Description of Work: I definitely spent more, just can't remember exact price because my daughter paid with my cc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan P.
03/2013
3.0
carpet cleaners
+ -1 more
Not a very good experience at all with Quality which is very surprising seeing as how we picked them based on their high-rating on Angies List. "Bait and Switch" Pricing - First, when my fiance called to receive a quote on our sofa he described in detail what the couch looked like and its measurements. The woman quoted one price but when the serviceman arrived he said we were misquoted and he wouldn't perform the cleaning for the original price. He called his manager and gave a price that was double! They said they would not budge so we said we would not move forward. At that point the manager spoke to my fiance. The manager tried to explain why the woman at his company was wrong and he would not honor the price. My fiance explained how not only is this unacceptable but also noted that he waited for an overly extended period of time for Quality to even arrive (see below on punctuality). Angrily the manager agreed to honor the price and the service was preformed. The couch was cleaned but the whole experience left a bad taste in our mouth. Punctuality - My fiance was given a three hour window of time with a courtesy call provided a half-hour prior. When the call came in my guy rushed home and waited. Two hours later (technically an hour and half late) the serviceman arrived. He said he was in traffic. I would be cautious in hiring these guys. It may have been a one time incident but I'm not sure about that.
Description of Work: We needed a sofa cleaned.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$80
Response from Quality Carpet Cleaning Inc
First off, we never spoke to the member writing this review. Our dealings were all with the fiancé. We have over 400 reviews and you will see we do not bait and switch. Our prices are posted very clearly on our website. The price the member’s fiancé was quoted on the phone was for a 1-piece sofa. According to Chris, who took the order, the member’s fiancé described what sounded like a standard 3-cushion sofa. Chris has been with us many years and knows our prices well. She would never intentionally misquote a service as she knows how sensitive the public is to inconsistency in pricing. When the technician arrived at the jobsite, it was discovered the member had a 2-piece sectional. The fiancé was originally quoted $87 for a 1 piece sofa. The technician offered to clean the second piece for only $48 which was below our advertised price. The manager talked to the fiancé and tried to explain the difference. The manager said the description the fiancé gave was, to even him, confusing and he could understand how Chris could have been confused as well. However, the fiancé insisted on us cleaning 2 pieces for the price of one. We finally, and, as the member has stated, reluctantly agreed to clean the sectional at the sofa price. The manager is aware that it was wrong of him to communicate his frustration to the customer. He apologizes for that. There is no excuse for being late and we apologize for that also. Obviously several things went wrong here, but hopefully the customer is, as least, happy with the quality of the work done.
Phyllis K.
03/2013
5.0
carpet cleaners
+ -1 more
Great everything really pleased with the service person and the service it's self. Scotch Guard was suggested for the first time and though it did cost extra I tried it and am very pleased with the way new spots are removed more easily. This is the third time I have used this company and the best service ever when I was sure it could not get better it did!
Description of Work: Cleaning of the Dining room and Living room carpet with Scotch Guard application.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dave & Cindy Y.
03/2013
5.0
carpet cleaners
+ -1 more
very smoothly. set up and work were professional and quick with great results.
Description of Work: all carpets throughout home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
justin M.
03/2013
5.0
carpet cleaners
+ -1 more
My experience with them was good. The guy called me a half an hour before he got here and showed up on time. He did a good job and cleaned up after himself. He was also extremely friendly, so he spent extra time on a couple of stains I had. Their price was cheap.
Description of Work: Quality Carpet Cleaning cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
William M.
03/2013
5.0
carpet cleaners
+ -1 more
I used Quality Carpet Cleaning Inc and had a big deal coupon. We used them about two weeks ago. We did carpet cleaning for $90.00. They did a family room, a hallway and a bathroom. They treated the stains separately.
Description of Work: Quality Carpet Cleaning Inc did carpet cleaning for us. They did a family room, a hallway and a bathroom. They treated the stains separately. Did not have to move any furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Chris H.
03/2013
5.0
carpet cleaners
+ -1 more
It went pretty well. We were satisfied with it. We had odor issues on some of the carpets and they did an enzyme treatment that was very effective. We were very happy with their work. They were very professional.
Description of Work: When we sold our old house, we had Quality Carpet Cleaning do the final cleaning of our carpet. I used the coupon from Angie's list for it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Sherrie M.
03/2013
5.0
carpet cleaners
+ -1 more
Please see statement above.
Description of Work: The service person arrived on time, was very courteous, looked at the job, and went right to work. Since we were working in the home we got the carpet dirty, they did a good job cleaning it. I would definitely used this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Bob C.
03/2013
4.0
carpet cleaners
+ -1 more
They did a good job cleaning our carpets. They were professional and efficient.
Description of Work: We used Quality Carpet Cleaning Inc for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
carl J.
03/2013
3.0
carpet cleaners
+ -1 more
Decent job on basic cleaning though can already see the carpet, despite payig for the stain repellant while not stained does not look that good.
Description of Work: carpet cleaning; spot removal which did not work so after a second visit they grudgingly refunded my money. Added a teflon stain repellant which when I saw what they did I could see was a waste of money. It was done with little hand sprayer so coverage is doubtful and effectiveness is probably limited. They continuously tried to sell me more services.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$133
Response from Quality Carpet Cleaning Inc
We are very sorry the member wasn’t happy with the service, especially since he is a repeat customer. We’ve contacted the customer and will be going out to re-clean the carpet for him when he gets back in town next month. Even though we refunded his money we don’t want to leave him with a cleaning that is not up to our standards. Regarding the stain repellent, the technician used a 1 gallon pressurized sprayer which is standardly used in the industry to apply fabric protection. It’s convenient because the chemical usually comes in 1 gallon containers. Some technicians carry an electric version of the same unit which effectively does the same thing but, admittedly, looks more impressive. A common misconception is the role fabric protection, like Teflon, plays. Many people think it will keep the carpet from soiling. Its actual purpose it to protect against permanent stains. Soil will deposit on the carpet whether it was protected or not, but it is less likely to absorb into the fibers and cause permanent stains if protected. Again, our apologies, and hopefully the member will be happy with the complimentary cleaning.
Joyce K.
03/2013
5.0
upholstery cleaning
+ -1 more
came in introduced themselves identified the job went right to work. worked quickly cleaned up then left very professional
Description of Work: cleaned couch and loveseat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Scott H.
03/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
My overall experience was good. The carpet was cleaned as I would like it to be. The owner was very personable, and he got the job done.
Description of Work: Quality Carpet Cleaning worked for me. They did carpet cleaning and upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Terry A.
03/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They were professionals, did a great job, on time and got in and out when they said they would.
Description of Work: They cleaned the carpets in two rooms and cleaned a couch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Audry W.
03/2013
5.0
carpet cleaners
+ -1 more
AWESOME! No hidden charges! Prompt, courteous, thorough (and I am picky)... I will definitely use this company in the future!
Description of Work: Whole home carpet cleaning and spot treatment with stain guard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Margaret W.
03/2013
5.0
carpet cleaners
+ -1 more
I added the stairs to the $97-deal for another $43. The cleaner showed up promptly, even though I realized he had to come across town at high traffic time. He suggested I have the carpets tefloned when everything was clean, but I declined and there was no pressure. Everything came out looking great, including some spots I didn't think would get cleared up. It was all done in about an hour and I was glad I took advantage of the Angie's List deal.
Description of Work: I got the carpeting in my living room, stairs, upstairs hallway and two bedrooms cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jody L.
03/2013
5.0
carpet cleaners
+ -1 more
It went without a hitch! The technician arrived on time and he was polite, professional and very thorough. When he was done, my carpets looked like new again!
Description of Work: I had the carpet in my entire house cleaned (including stairs.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Kara I.
03/2013
5.0
carpet cleaners
+ -1 more
I was pleased with them. They were good. They showed up on time and got the job done properly. The price with the coupon was good.
Description of Work: I used the "Big Deal" for the carpet and upholstery cleaning services of Quality Carpet Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
JIM L.
03/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Freddy showed up on time and worked his behind off. He was able to make a beat up carpet look good, although due to the extensive traffic does not last long. I already bought another coupon to have him come back in a couple of months. Quality Carpet Cleaning did an excellent job on a difficult task. Freddy is also a very pleasant individual and I was comfortable having him in my home.
Description of Work: Purchased a "Big Deal", but added to this deal to clean two rooms, two stairwells, and a landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Sivaraman G.
03/2013
5.0
carpet cleaners
+ -1 more
They were on time, very accomodating, they also covered up all the furniture which was not required by them. They even followed up with a call to see how everything was going.
Description of Work: They cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Carole M.
03/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Quality Carpet Cleaning is exactly that. On time, very personable and did an excellent job. There pricing was fair.
Description of Work: Quality cleaned my sofa, chair and carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sandra H.
02/2013
5.0
carpet cleaners
+ -1 more
They did a really good job. They cared about doing a good job, and they were really thorough. We were very happy with their service.
Description of Work: I used Quality Carpet Cleaning for the cleaning of our main living room carpet stain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
linda R.
02/2013
4.0
carpet cleaners
+ -1 more
Went well. Whole stoy is shown above. Definately would use again.
Description of Work: carpet in living room, dining room, hall, and 2 bedrooms were cleaned. Person performing the cleaning was on time and completed the job within 2 hours. The onky problem I enountered was the fumes from a protectent were really bad and caused myy lungs to hurt as well as my nose and throat. arecommend the homeowner be asked to step outside while using the chemical. Good job. I wouldd
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Quality Carpet Cleaning Inc
We're sorry about the fumes. The technician should have warned you about that. My daughter is super-sensitive to chemicals, so I can appreciate your discomfort. We'll make sure to correct the technician so this doesn't occur in the future. Thank you for alerting us about this.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation
FAQ
Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.