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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2176-2200 of 4771 reviews

larry D.
07/2013
5.0
carpet cleaners
  + -1 more
Quality Carpet Cleaning Inc were prompt, they kept to the price and they did a good job.
Description of Work: Quality Carpet Cleaning Inc cleaned three rooms and a hall for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Todd H.
07/2013
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Quality Carpet Cleaning Inc arrive promptly on time. They were very professional. Peter and his crew were very helpful and explained to me what was going to happen and how clean they will look after. I was very impressed. before I called them I was considering buying a new couch. Now since they cleaned the couch and chair it looks brand new. I was also impressed how clean my carpet is and that they removed the 2 pet stains. I recommend the service.
Description of Work: They cleaned my carpets stairs, upstairs hall way and couch and living room chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

russel A.
07/2013
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Perfect - very professional and prompt - no mess left and carpet dried as stated.
Description of Work: Clean carpet and small couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

janine D.
07/2013
5.0
carpet cleaners
  + -1 more
We have several high traffic areas with pet odors. This was the BEST professional carpet cleaning we have had done in years. We are picky, and feel you should get what you pay for. We have our carpets cleaned, 1 - 2 times year because the carpets are light colored and we have teenagers and a dog. Every year after the carpets are cleaned we always have spot areas I am disappointed with. This time, I feel like we finally found the right carpet cleaner for us. They were very professional, listened to our concerns and cleaned each are accordingly. They also offered to come back if there were any problem at no charge. There were no problems and we were extremely HAPPY with everything!! We highly recommend this company to others on Angie's List.
Description of Work: Cleaned and treated Burber carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Robert T.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It was an Angie's List Big Deal that I purchased. It was excellent, we were very pleased. We paid an additional amount because there were a couple of different elements. When I made the appointment, they advised me that I might because of the type of carpets that we had. So I wasn't surprised. The gentleman that came out to do the cleaning was just very straightforward and also very knowledgeable. He seems to do a really good job. He's careful. I was concerned because one of our area rugs were in a wood floor and he took care to come by and wipe it up. He assured me that it wouldn't be marred so that was nice. The service was excellent.
Description of Work: Quality Carpet Cleaning came out and did in-home carpet cleaning of area rugs and the carpets in bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Colleen C.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Was done professionally and quickly
Description of Work: Cleaned carpets & upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Harlan P.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Came on time and did the job well.
Description of Work: Washed carpets and small throw rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Roberta F.
07/2013
4.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
The service was prompt, and they did a pretty good job. I would have liked him to put paper on the floors to absorb some of the liquid, but that wasn't done. I asked him to do an additional room (for an additional $30) and he agreed and went ahead and did it. I would use the service again.
Description of Work: Cleaned the carpeting rooms, plus an upholstered recliner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Quality Carpet Cleaning Inc
We would like to thank the member for her review. As a note, it's really not a good idea to put paper down on the carpet as it restricts airflow and prolongs drying time. It's purpose is to protect the carpet from re-soiling if there is going to be a lot of traffic before it dries. If one wants to reduce drying time, it's best to increase ventilation or air flow by using fans or opening windows.

janet M.
07/2013
5.0
carpet cleaners, upholstery cleaning, floor cleaning, oriental rug cleaning
  + 2 more
The crew was outstanding and professional. The carpet cleaning was to my satisfaction and turned out better than I thought. The area rug had old dog stains and didn't clean up even with pre- treatment, disappointed but understandable. I would use them again, probabaly wouldn't OK cleaning of area rug as the cost of rug was same price as all carpet and sofa cleaning.
Description of Work: Cleaned family room and office carpet and couch for $95- great deal It cost additional 95 for area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

William D.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
No details. Just a great job that I would gladly recommend to others. I have wall-to-wall carpeting. That's a lot of cleaning to do in a relatively short time; an efficient guy!
Description of Work: Cleaned my carpet in three rooms + one extra piece. Just what I ordered. The quality of the work was excellent. My cleaning lady, who was not here at the time, noticed it and commented on how well the work was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark L.
07/2013
4.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
Scheduled for pickup between 3pm and 5pm. After several calls, arrived around 6:30pm. Had made a stop to pick up materials to clean carpets in the home but the arrangements were to pick up the rugs to clean them at shop so stop for materials was unnecessary. They did decent job on the cleaning and returned the rugs a few days later. They installed new padding (which I paid extra for) and did a good job with the installation.
Description of Work: cleaned two persian rugs

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$600

Response from Quality Carpet Cleaning Inc
We’ve made several attempts to contact the member and apologize for the confusion and inconvenience. We had a better-than-expected response to our area rug cleaning big deal offer and it caught us a little unprepared. We’ve ironed out the kinks but, unfortunately, we had a few mishaps. If the member uses us in the future, as he says he will, we will find a way to make it up to him then.

Karen W.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They arrived on time (right in the middle of the 3 hour arrival window). I had bought the Angie's List big deal for $97. Since I had a couple badly soiled areas, they talked me in to adding the spot remover treatment for $65. Also talked me in to another $40 to clean the exposed areas of the two back rooms (which combined, probably amounts to less than 100 sq feet). Anyway, they got right to work and were done in a little under an hour. The stains on the stairs and in living room are gone and the capet looks great.
Description of Work: Cleaned Carpets in 2 story 1250 sq ft condo. This was just the exposed carpet, they did not move any furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Marilyn W.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a great job. Were on time.
Description of Work: Shampoo carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Anthony C.
07/2013
5.0
carpet cleaners
  + -1 more
It turned out fine. They did a good job, he didn't move too many things there wasn't that much anyway. But he was very good and very advising. I had one stain going in across from the garage door to the family room that have been there awhile and he was able to got that out we didn't even see it any longer. He's a nice guy and did the job. There was an additional charge I agreed to was a touch guard.
Description of Work: I had bought the house two years ago and never had the carpets cleaned. So Quality Carpet Cleaning Inc. came in and surveyed the house of what needed to be done. Some of the house is hardwood floors, some of it is carpeted so he got to work right away and he's very efficient and got everything done. He got that stained out, something that was up most to my concern.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Lori B.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Perfectly. The worker was professional and friendly and very accommodating. I will be using them again very soon!
Description of Work: Provider returned to my home, honoring their guarantee, and fixed a couple of spots on my snow white carpet that were only still evident once dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian A.
07/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. Everything went really well. They did a good job. They were quick and on time. It was a move out cleaning, I'm not sure how it held up but my wife said they look pretty good.
Description of Work: We used Quality Carpet Cleaning to clean the carpet in bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Marilyn G.
07/2013
4.0
floor cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. I've never used them before. They were very nice. I don't think the quality of what they did was very good but they tried. They had to come out 3 times to get it done. It seems that the person they sent out wasn't really competent but they were very nice in trying to make it okay. I just don't think they did the greatest job. The first time he did it, he cleaned the tile and the grout but he never sealed this and then I called up and asked what do I have to do with the sealer. Then they came out about a week later and the kid was just going to seal it and I said you just can't seal it now because it's dirty, it's been a week, there's dogs and the kids and people have been walking around so they cleaned it again and sealed it and I thought it was an additional pay for him to do my bathroom but he just couldn't do it right so they gave me my money back. They were nice, they tried but I just think the kid they sent out wasn't really good. The guy who was in charge was very nice, when I called and told him the kid didn't seal it, he said he'll send him back. He was very nice but I just think that the kid that he hired wasn't really good. I think the pricing was okay.
Description of Work: Quality Carpet Cleaning came out in June to clean and seal the tile and grout in my nursery, entry hall, walkway and a little bit into the kitchen. They charged by square feet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$147

Susan A.
07/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It went wonderful. They were great. They were able to do the service with the price we paid. We were very pleased with them. They came a little early which was awesome.
Description of Work: Quality Carpet Cleaning came out and cleaned the traffic area in the stairs carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Dora W.
07/2013
5.0
carpet cleaners
  + -1 more
They did a very nice job. I had a little problem with spots on the carpet after it was all cleaned and they came back to clean those spots, free of charge.
Description of Work: They cleaned mine and my sisters house and also cleaned the air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deanna S.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The service was very good. On time.My mom was very happy with them. We would have them back out.
Description of Work: Cleaned the carpet for three bedrooms and on extra large room and the hall way. Removed the stains as best as one could.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JOANNA H.
07/2013
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
The machine didn't hit all the areas like corners but the technician did a pretty good job to do that part manually. Now the rate I paid was with an Angie's list coupon, but I would not have paid more otherwise. The guy did the job fairly quickly. We were happy with the results. The grout had become so dirty it was black. I now have clean floors.
Description of Work: They cleaned all the tile and tile grout on the kitchen floor and entry way.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Georgette H.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Service provider, Jerry, arrived on time. He was very friendly and professional. Jerry spent the necessary time to properly treat a few pet stains at the entrance of our living room, and was very thorough in the entire carpet cleaning process. Yes, we would definitely use Quality Carpet Cleaning, Inc. again.
Description of Work: Cleaned all carpeting: 4 bedrooms, living room, hallway & stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Pamela D.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
It went great. I wish they had told me that a subcontractor was coming, but I really liked him. I was very nice and helpful and thorough. He did a good job for the company. I was especially pleased that they were able to send someone out the same day I called. He actually arrived 2 hours after I called. I also liked that they told me how to buy a coupon and use it right away.
Description of Work: spot cleaned dog poop and cleaned 3 rooms and 2 hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Rudy C.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I was very happy with the over all quality of work.And he did arrive early at 8am.He was scheduled to come between 8-11 am.
Description of Work: Cleaned 3 rooms and a front living room area and 3 throw rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

DELENA G.
07/2013
5.0
carpet cleaners
  + -1 more
I had my carpets cleaned using a Big Deal . They did an excellent job cleaning my carpet. I was disappointed in the Big Deal. It actually would have cost me less to have the company clean my carpet without the Big Deal. I had a small area rug that I asked them to clean in lieu of another room. They agreed to use the balance of the coupon against the cost of cleaning the area rug but there was still an additional charge.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM