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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2076-2100 of 4771 reviews

Philip K.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Father and son team, very polite, punctual, and professional. They did a good job and tried their best. It's just that my daughter and her smelly cat lived in one of the bedrooms and there is an "odor". The carpet cleaners informed me that odor removal may not be successful until we replace the carpet pad, so they were very honest. I would definitely use them again and recommend to others.
Description of Work: cleaned carpet in 4 rooms plus closets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert M.
08/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was very good. They did a great job. They were on time. I would use them again.
Description of Work: I used Quality Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Tanzania M.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I will definitely use this company again. Since purchasing my home, I had decided to save to replace or remove the carpet. It looked neglected, had various interesting stains, appeared to have not been vacuumed or protected regularly, and it was some shade of green that I couldn't grow to appreciate. NOW!!!! I don't even mind having people come over. The day they first came out, my 3 yr old woke up after her nap (she slept through the entire cleaning process) and said "our floor is clean." I was as amazed as she was. The service was friendly and thorough. And even though a couple of days later, after having a birthday celebration, I contacted the company to see if the dirt tracks I noticed were due to moisture that remained in the carpet or due to the lack of prior care, the company didn't even hesitate to offer a remedy. They sent a technician back to my home that same day to clear up my questions and the areas of concern. The VP of Operations called me as soon as they were done and assured me that I still had a 30 day warranty and advised me to call again if I had any more concerns. When I sent the email I was only hoping for a future discount, but I ended up falling in love with the clean carpet again and finding a company that I plan on using for all my carpet cleaning needs. The technician, Angel, was friendly, attentive, and accommodating and did not leave until I was able to look at all of the areas that were cleaned and gave my approval. And Mark Wils, the VP of Operations, showed me that their advertisements are more than just slogans and good pictures.
Description of Work: Cleaned carpets that were scheduled to be either replaced or removed due to dirt, stains, and buildup of prior owner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Susan B.
08/2013
4.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
They were polite and efficient and I would definitely hire them again
Description of Work: cleaned my carpets in 2 bedroom condo + cleaned white sofa and chairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Steven O.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They arrived on time and got right to work. They were able to remove many of the dirt related stains on our light colored carpet. I thought for $145 they did a very good job.
Description of Work: Clean carpets in bedrooms and on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Peter B.
08/2013
4.0
carpet cleaners, upholstery cleaning
  + 0 more
He did a very good job, but the upsell on the the new substitute product for "Scotch Guard" (can't remember what it was called), was ridiculously expensive. Though I did get it anyway. The gentleman was very nice and thorough, however I had a very difficult time hearing him as he was an extreme "soft talker". All in all, we got what we wanted.
Description of Work: cleaned a sofa and cushions

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Quality Carpet Cleaning Inc
We're happy the member liked the work but sorry he felt the price for the protector was too high. Many people don't have experience with purchasing protector and so don't have a baseline on what it costs. The price can be deceptive because there isn't much labor involved, but the cost is in the product. It's very expensive. We only charged him $57 to protect an entire sectional. Our regular price is $90 which is lower than most companies. We've put a call into him to see what we could do to make him happy, but haven't heard back yet.

Frederick T.
08/2013
5.0
ceramic tile
  + -1 more
The service was good. I was very satisfied with their work. They arrived early and it looks like they did a pretty good job.
Description of Work: They did tile and grout cleaning for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LIZABETH C.
08/2013
5.0
carpet cleaners
  + -1 more
Quality Carpet Cleaning was fine. he came did the carpets and he left. He did a good job. The carpets were very dirty and he cleaned them nicely. He offered to repair the carpet and I didn't have the piece of carpet that he needed to match for him to do it but I would like him to do it next time he comes back. I would say fine, go ahead with them. It was a good deal. He sent a nice follow-up letter and he really did everything fairly well and they were right on time.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Deborah T.
08/2013
4.0
carpet cleaners, floor cleaning
  + 0 more
They came on time. They did the best they could as they told us that there was body oil on the fabric that could not be removed.
Description of Work: cleaned 2 chairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Quality Carpet Cleaning Inc
We called the member to see if, just in the off-chance, another going over might help with the body oil problem but the customer decided to just replace the chairs. Whether or not a stain lifts depends a lot on the type of fabric, color, and how long it's been there. Most of the time things come out pretty good. Other times, trying to get them out can overwork the fabric and make it appear worse. In this case we weren't able to get it out but occasionally a second pass over helps and can even do the trick. If the member changes her mind about selling the chairs we would be happy to give it a go.

Lora C.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
No complaints! Professional.Courteous.Completed in a timely manner. Called prior to coming. They were able to come earlier than intial set appointment so they called to confirm if it was acceptable to come to the residence earlier. Allowed me sufficient time to prepare without rushing me. Yes,I would recommend them to a friend,or use their service again in the future.
Description of Work: Steam carpet cleaning for 2 rooms and hallway per my request. Did an excellent jo, removed excessive water. Carpets look good,all spots removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Angela B.
08/2013
5.0
carpet cleaners, carpet installation
  + 0 more
It went great - they guys had finished their prior job early so they showed up early, which was a huge bonus for me.
Description of Work: Angel cleaned all of my carpets from a rental property - they were trashed. Covered in pet urine, grease, and the renters had been using one room as a hair salon, so that was filthy also. Carpet looks like brand new!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

David S.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The provider was on time and professional. He brought his son to assist with the job which was great. They both worked hard to get the job done in a timely manner without compromising quality of service.
Description of Work: Cleaned the carpet in three bedrooms and a carpeted stairwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mike D.
08/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I purchased a big deal from Angie's List and their services turned out great. I am happy with them. They charged me extra, but I agreed to it, because the big deal only offered a couple of rooms and a couch and I did other couches and other things. He did a good job.
Description of Work: Quality Carpet Cleaning Inc. did rooms, couches and other things for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tim E.
08/2013
5.0
carpet cleaners
  + -1 more
I purchased a big deal from Angie's and the service went well. They did a good job. They showed up on time. I had them do some additional work so I had to pay them additional fees.
Description of Work: I used Quality Carpet Cleaning Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$97

Jeff L.
08/2013
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
They were there on time. they did a great job. it looked great. I would definitely call them again.
Description of Work: They cleaned my carpets and one rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

kevin C.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
QCC did and excellent job cleaning the carpets in our townhouse! There was significant stains with three college kids renting for the past year. Gilberto and his son removed all the stains that other cleaners could not remove......very impressed! i will request them again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Caroline T.
08/2013
5.0
carpet cleaners
  + -1 more
It was good. There were no additional charges. That was the first time I've used them. They were very thorough. I could tell the difference when they cleaned the carpet. The stains were gone. It's definitely much cleaner. I would use them again in the future.
Description of Work: I purchased a big deal for Quality Carpet Cleaning Inc. They cleaned three rooms and the stairs for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Traci G.
08/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Quality Carpet Cleaning Inc. is fabulous. They came out the same day that I booked the appointment, they cleaned the spot, they made sure I was aware that the spots were clean, I gave them the certificate and they left.
Description of Work: I purchased a big deal service from Quality Carpet Cleaning Inc. for upholstery cleaning and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Walter M.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Angel and his assistant did a great job The carpets look better than the last time I had them cleaned by a different cmpany.
Description of Work: Cleaned carpets in entire house and Scotchguarded the travel areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Katherine P.
08/2013
4.0
carpet cleaners, floor cleaning
  + 0 more
Great job on cleaning but stopped b4 top landing of stairs, which made a few spots there quite noticeable. Also asked for a supplemental payment for stain resistant coating, so it wasn't as inexpensive s I thought it would b from Groupon listing.
Description of Work: Clean carpet in bedroom & on stairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Quality Carpet Cleaning Inc
Oops! We contacted the member, apologized and offered to back out and clean the landing for her. She said she's planning to get her carpets cleaned again for the holidays and we can take care of it then.

sharon A.
08/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie’s List Big Deal for this service and the technician who came was very, very nice. He came on time, was a very pleasant person and he went to work. I am very pleased. I am single, elderly and I felt very comfortable with him. He did a lovely job and it looks very nice. He was quick, good and I can't say enough.
Description of Work: I used Quality Carpet Cleaning to clean carpeting in my living room, hall and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

nancy S.
08/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We had purchased a big deal for the service, and it turned out very good. They charged me more because I had them do one more piece of furniture, but it was reasonable. This was the first time for me to use them. They were on time, they did a good job, and they were nice. The price was a special, so it was very good.
Description of Work: We used Quality Carpet Cleaning Inc. They did carpet cleaning in one room and one sofa and another smaller sofa at an extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue N.
08/2013
5.0
carpet cleaners
  + -1 more
Quality Carpet staff were very friendly and professional. They came out to stretch and clean the carpet in 3 rooms. I had them come out previously to do several rooms and then had them return to complete the rest of the house. The job turned out great.
Description of Work: The company came out to stretch and clean carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judy S.
08/2013
5.0
carpet cleaners
  + -1 more
Quality Carpet Cleaning did a good job. There were a lot of add-on for other things, you had to pay extra for spotting and I forgot what the rest was. He was friendly.
Description of Work: He did carpet cleaning, put on a Teflon coating carpet protection which was an additional $50 and then took out some ink spots for an additional $46. One was a double-sized room and he cleaned the stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cheryl G.
08/2013
5.0
carpet cleaners
  + -1 more
Very happy with the company, the worker and the job they did for us.
Description of Work: Pieced together carpet remnants replacing a small stained area that we couldn't get clean. They did a wonderful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM