Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.
Business highlights
44 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Services we don't offer
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.
Carpet cleaning came out great. Carpet was not "wet" when I got home as with my prior carpet cleaner that I had been using for the past 2 1/2 years. I am switching to Quality Carpet Cleaning for all future cleanings.
Description of Work: Carpet cleaning entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
MARYANN S.
09/2013
5.0
carpet cleaners
 + -1 more
Honestly, there isn't much to say. He came at the appointed time and cleaned what he was supposed to clean. Of course, there was the expected sale of additional Scotchguard, but I fully expected that. He did an awesome job and was on his way.
Description of Work: They cleaned the carpet in 3 bedrooms and cleaned a chair. The chair was hopelessly stained with soda or tea, but he worked on it really hard and got most of it out!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOSIE E.
09/2013
5.0
carpet cleaners
 + -1 more
I wish I could remember the techs name he was so polite and professional. I would definitely use this company again. Was right on time and got to work. Excellent company.
Description of Work: cleaned my carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
GAIL G.
09/2013
5.0
ceramic tile
 + -1 more
I had no problem making the appointment for the work - got the exact date I requested. The crew arrived right on time, did the measurements and got right to work. The floors had never been professionally cleaned, and they are 11 years old. The grout was especially dirty since I have 3 large dogs. The guys went over everything twice, then applied 2 coats of sealant. The floor look like new again! They used a nice deodorizer, so no more "doggie odor" either. They were both friendly and helpful - it was a great experience!
Description of Work: They cleaned the tile and grout in my kitchen, laundry room, breakfast room, and powder room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Thomas L.
09/2013
5.0
carpet cleaners
 + -1 more
It was an Angie's List Big Deal that I purchased. It was great. I added all the stairs so I spend an additional $45 for the stairs. They cleaned the carpet and left. It was fine.
Description of Work: I used Quality Carpet Cleaning to clean the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Karissa C.
09/2013
5.0
carpet cleaners
 + -1 more
It was great. They were very thorough, friendly, on time and they did a very nice job. The carpets look great. I would ask them to come back again. I purchased the deal and they came out the next day. We had some pet urine on the carpets and we mentioned it and they did a great job getting rid of it. It was a fair price and they were excellent. I think we paid $40 more than what the deal was for.
Description of Work: I have used a Big Deal for Quality Carpet Cleaning. They did deep carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Diane J.
09/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They arrived on time and where prepared to go to work right away. They were professional and did a wonderful job. I would recommend them and I will use them in the future.
Description of Work: Quality Carpet Cleaners did a wonderful job cleaning my heavily soiled living room carpet and sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Barbara C.
09/2013
5.0
carpet cleaners
 + -1 more
He did an excellent job. We had some heavy stains due to recent construction and other factors, and they have been completely eradicated. Even after one week the stains have not resurfaced, as I have seen with past carpet cleaning efforts. He was in and out in under 2 hours, cleaned up everything and communicated the final status. He was professional and thorough. I will happily hire Quality Carpet Cleaning in the future.
Description of Work: Khalel showed up at the appointed time and reviewed the scope and cost of work, discussed problem areas I had identified, set about de-staining several badly stained areas and cleaned the carpets in 3 rooms and a hallway. I used an Angie's List deal but paid extra for the stain removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Adam F.
09/2013
4.0
carpet cleaners
 + -1 more
They were very professional and did a good job.
Description of Work: I have used Quality Carpet Cleaning Inc for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Bill F.
09/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
He did everything that he was supposed to do and we were very pleased with how everything ended up.
Description of Work: We had purchased this Big Deal. They came out and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Joanne W.
09/2013
5.0
carpet cleaners
 + -1 more
Quality Carpet Cleaning company came to my house on time and had about 4 ppl crew and quickly survey all the carpet in my house and start working on cleaning my carpet. I had ask them if they were able to remove a paint stain that was left from my tenant and they did!! totally save me from replacing my carpet. I would recommend their service and definitely use them again.
Description of Work: Quality Carpet Cleaning company came on time and clean my carpet prior to me moving into my property. Also they were able to remove a paint stain that my tenant has made and saved me the hassle and money of replacing my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Samuel G.
09/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
We called under the 30 day Warranty for the carpet cleaning as a large spot re-appeared in our hallway. They immediately re-cleaned it as though it was a new job with no questions asked, and gave us a bottle of cleaning solution should any spots re-appear later on. I had them check out he soiled area on our Lazy Boy recliner and we negotiated a price and they went right to work. Everyone that sees it thinks we bought a new chair, it looks so good. We are very pleased with them.
Description of Work: recleaned a spot in our carpet that showed up again, and cleaned a Lazy Boy recliner.
Albert and his crew arrived on time and were finished in about an hour. I was surprised by their efficiency. The team was courteous and did fine work. I intend to call Quality on a regular basis for this service.
Description of Work: The crew cleaned the carpet in two rooms, two rugs, 6 dining room chairs and my couch. All cleaned areas and furniture were scotchguarded as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
SUSAN D.
09/2013
4.0
carpet cleaners
 + -1 more
The job was ok. On the phone I had said there were stains and asked if we should pre-treat them. I was told not to. We were charged more to have the stains deodorized (because they were pet stains), which we were not warned about when talking about the stains. The carpets looked ok when done, but most if not all of the stains resurfaced a couple days later. We had cleaned the carpets ourselves before (maybe less than a year), and the job was about the same. Maybe my carpets are just really hard to clean.
Description of Work: We had our carpets cleaned in the living room, dining room and guest room downstairs and the entire 3 bedrooms and a large bonus room and hallway upstairs. Larger rooms will be charged more.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
xiajing S.
09/2013
5.0
carpet cleaners
 + -1 more
Mr. Henry did a great job. He also help move furniture. I am very happy with his work. The cost is approximately $120 for a 1000 square feet apartment.
Description of Work: cleaned carpet for 2 bed room + 1 living room+1 dinning area+1 hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
BETTINA B.
09/2013
5.0
carpet cleaners
 + -1 more
It went fine. Arrived on time, and worked quickly and professionally. My only complaint is that he didn't comb the carpet after shampooing. There are a couple of spots of oil that I tracked in from the garage which would not come out, but he tried.
Description of Work: Cleaned carpet in den and master bedroom and bath area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
VIRGINIA H.
09/2013
5.0
carpet cleaners
 + -1 more
The guys showed up on time, did a beautiful job on our carpets (though they warned us, correctly, that the stains from our new puppy would probably come back because they were also on the pad below.) But overall, we were very happy with their punctuality, professionalism and courtesy; we wouldn't hesitate to recommend us to our friends -- on Angie's List!
Description of Work: Cleaned our carpets in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Vernida O.
09/2013
3.0
carpet cleaners
 + -1 more
Our carpet is a light colored Berber, there were streaks left by the dirty water
Description of Work: Cleaned family room carpet... Steam cleaned. we have only dry cleaned the carpet in the past.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$70
Response from Quality Carpet Cleaning Inc
We talked to the member, apologized and offered to go out and take care of the problem, but the customer declined. Since she may not have needed our service at this time, we offered to do a complimentary cleaning for her during the holidays. She said she'd let us know.
Mark H.
09/2013
3.0
carpet cleaners
 + -1 more
Only gripe, and it's probably true for most carpet cleaners, is how well the carpet was cleaned. All seem to go well but two days later a friend of mine showed up with a new system he said was great for his allergies (my issue). So I said "try it". Amount of dirt that came out of carpet was amazing. You'd sware the carpet was not cleaned in 10 years (carpet in a very nice den; color hides dirt well). No more hiring these companies. Again, true of most all hired company cleaners.
Description of Work: clean carpet in a 900 sq ft room
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$97
Response from Quality Carpet Cleaning Inc
We have a 30-day guarantee so we contacted the customer to clean his carpet again but, realizing he redid it himself to his satisfaction, we decided to refund his money instead. Carpets are like sponges and no cleaning method will remove 100% of the soil. Steam cleaning 2 days later would have removed more. People often complain that spots came back after a cleaning. The truth is more dirt was drawn up from deeper down in the carpet as a result of the cleaning solution breaking it up and it wicking to the surface as it dries or gets walked on. Since cleaning dissolves the dirt, much of this imbedded soil is not visible but can now be easily removed with a second cleaning. That's why some people get their carpets cleaned on a regular schedule despite not visibly seeing dirt. The more frequently a carpet is vacuumed and cleaned the less dirt gets imbedded. Steam cleaning is recognized as the most effective method for cleaning a carpet by the industry and by carpet manufacturers as well. However, from what the member described, it's possible the original cleaning was not up to standard or the equipment wasn't functioning properly. We're investigating both possibilities. We wouldn't want operator or equipment error to malign what may still be the best cleaning method, though we are not discounting the possibility the member may have discovered a better one.
Liz W.
09/2013
5.0
carpet cleaners
 + -1 more
We are very pleased with the cleaning results and service provided. Mange Meza was courteous, conscientious, and effective in removing spots and stains. When a prominent stain on the carpet, caused by a previous cleaner placing a large table on the family room rug before it was dry, did not completely get eliminated, Mange extended himself. He returned with special cleaning materials and made additional effort to remove it. The extra effort greatly minimized the stain. We are grateful for his efforts and highly recommend him to you.
Description of Work: cleaned carpets of four rooms and central stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Michael H.
09/2013
5.0
carpet cleaners
 + -1 more
I am very happy with the service that I was provided. There were two gentleman that came to complete the job. They were very protective of my home and made sure not to dirty any other areas.
Description of Work: Quality carpet cleaning arrived on time and did a very good job of cleaning my living room, Stairway,and hallway carpets. These are the major "high traffic" areas of the house. They did offer to treat the carpet with stain resistant spray to reduce the amount of staining in the future for a very reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Deborah S.
09/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
I was a little surprised when one person showed up -- usually I've had a team of two for carpet cleaning -- but he was prompt and professional, and did a great job! He even got a stain out that previous cleaners hadn't. I didn't feel like he tried to upsell me with additions either. Well done.
Description of Work: Cleaned my carpets and an area rug and added stain protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
jackie B.
09/2013
5.0
carpet cleaners
 + -1 more
wonderful job, got dog stains out, everything was nice & fresh
Description of Work: cleaned living room, family room, stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Amy K.
09/2013
5.0
carpet cleaners
 + -1 more
We've used a few other carpet cleaners in the past, but none were as good or as honest as these guys were. I would recommend them to any of my friends! They were prompt, professional and actually got the carpet very clean.
Description of Work: Professionally cleaned our carpets throughout our house, moving furniture when necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
CHERIE K.
09/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Excellent service! The cleaning was done well and the technicians were very professional. We will call them again!
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation
FAQ
Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.