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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1926-1950 of 4771 reviews

Carolyn M.
10/2013
4.0
carpet cleaners
  + -1 more
The servicemen were very polite, quick and courteous. They got right to work and in an hour all work had been done. They were given a very dirty carpet and it needed a lot of attention. They did it all. I could recommend this team to anyone and feel as if I was giving the asker the best of information. I will probably use this company again in the future
Description of Work: Cleaned carpets in living room, hall and two bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

charlotte B.
10/2013
5.0
carpet cleaners
  + -1 more
He showed up at the end of the scheduled time, but spent at least two hours doing a wonderful job on our very dirty beige carpet. He worked very hard, and did a thorough job. I would defintely hire again.
Description of Work: Cleaned carpet in three rooms, plus a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$98

Devon M.
10/2013
4.0
carpet cleaners
  + -1 more
They were good. They did a perfectly fine job. It was the same for me as the work they did a year before. They were prompt, thorough and on time. I would use them in the future.
Description of Work: I purchased a big deal for Quality Carpet Cleaning Inc. They cleaned some rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ellen M W.
10/2013
5.0
carpet cleaners
  + -1 more
Even though the Angie's List deal was for $97, the representative told me that my condo rooms were too large and that it would cost more that the original cost. I paid the extra money and he did do more than I had originally requested. And he did a good job.
Description of Work: Cleaned my carpet in my entire condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Helene K.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was fine. They did a great job. They provided good service. They had to come back because on the loveseat, they didn’t get all the spots out. So they sent 2 charming men to come back and clean it. They didn’t like the smell of the carpet so they redid the living room carpet. When they came back the 2nd time, it looked really nice. Mike over there was just great. I called up and told them I have a problem and they sent out a person right away.
Description of Work: I purchased a Big Deal coupon from Quality Carpet Cleaning to clean the loveseat and my carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Robert Z.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Got the deal for $97 on Angie's List which was supposed to include one piece of furniture and three rooms - when they arrived, I asked if they could do two flights of stairs (from the first floor to second floor and from the second floor to the third floor) in lieu of the three rooms. They charged me an extra $60 for this, which seems a little excessive (the whole thing took them an hour - I think they could have included both flights of stairs under the deal I bought). They were on time, courteous and professional, and the company called me multiple times to let me know when they were coming and to see if I had a good experience. Overall, gave a B because I think they could have included 2 flights of stairs rather than 3 rooms, but the work they did and the experience was positive. Happy with the results. UPDATE 10/18/13: I am changing my rating to an A because they refunded my $60 after reading my Angie's List review - wow! I didn't even ask for it! Great customer service!
Description of Work: Cleaned a sofa and 2 flights of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Michael M.
10/2013
5.0
carpet cleaners
  + -1 more
Randy reported on time and cleaned the carpets well.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Margaret H.
10/2013
5.0
carpet cleaners
  + -1 more
Our technician was Randy. He did a good job and was a pleasant fellow. There were a few spots he could not get completely out but he told us beforehand that would the case. Overall the carpet feels a lot cleaner and looks nicer.
Description of Work: Cleaned carpet and then added Scotchgard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Dave Q.
10/2013
3.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Called to cancel refunded promptly to papal
Description of Work: Provider would not come to my location Running Springs
Rating CategoryRating out of 5

Response from Quality Carpet Cleaning Inc
It's true we don't service that area. In our profile on Angie's List we've excluded Big Bear and the other mountain resort areas from our service area due to access issues. I'm surprised our coupon deal was displayed in the member's area. Sorry for the inconvenience and I'm glad you were able to get a prompt refund.

BILL C.
10/2013
5.0
carpet cleaners
  + -1 more
Showed up on time. Surveyed area to be cleaned. Provided estimate before starting work and explained how some stains were permanent or result of wear and could not be removed. Very satisfied with results.
Description of Work: Cleaned 20 year old wall to wall carpets in bedroom and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

carol R.
10/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were on time and friendly they did not try and sell me more services than I wanted. The cleaners moved a large club chair @ heavy coffee table so they could clean the area rug in the den. They made it look like a new rug. In the living room they moved 2 Lazy Boy Reclines @ a table. The living room looks very nice, my little dog threw up just before they came and they got that out. The heavy traffic areas the hall and area of rug around the slate entrance at the front door. My husband and I moved into this house about 25 years ago and this very thick carpet was already here. My husband and I always had a hard time with the self propelled vacuum, because the carpet is so thick so even though the vacuum would work in the self propelled mode on area rugs it was like pushing a tank over this carpet. It is a very good carpet, but not fun to vacuum or use rented rug cleaners or the store bought rug cleaner. We are Senior Citizens and doing that kind of house is too hard for us. I am very happy with the results of the carpet cleaning. It looks better, than it has looked in a long time. And with 2 dogs it smells nice and fresh. Also they put little square paper to protect the feet of the coffee table and club chair. They were quick and did a very nice job. Also the office made a phone call to check and see if I was happy with the work. That's a sign of a company who cares about keeping their customers happy. I am glad that I joined Angie's list! As a new comer I have found a good house cleaning company and now a carpet cleaning Co. Thanks a lot! Carol R.
Description of Work: They cleaned the living room,dining room@ 2 bedrooms plus bathroom area. They cleaned a 8x6 foot area rug in den. They used ScotchGuard on the heavy traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Miranda D.
10/2013
5.0
carpet cleaners
  + -1 more
After calling around for different quotes we went with Quality Carpet Cleaning because of the fantastic Big Deal they had going: $109 for 2 rooms plus stairs. We were selling our condo and wanted to clean the carpet before we moved out for the new owner and there were some bad stains on the stairs. Robert and his assistant arrived early and pre-treated the stained area with stain remover for an extra charge that we discussed over the phone. They cleaned the bedrooms and then tackled the stairs: all the stains were gone and the carpets all looked fluffy and brand new. These guys worked h****** a hot day and really did a great job.
Description of Work: Called for Big Deal coupon - $109 for 2 rooms and hallway which we used to apply for 2 small rooms and stairs. Extra charge for super stain treatment on the stairs, still a great deal: carpet looked BRAND NEW!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa B.
10/2013
3.0
carpet cleaners
  + -1 more
The cleaning deal was supposed to use a protectant. When I asked, they were fake and vague about what kind it was. They left me with some discoloration on the carpet. They were below the standard of what I usually get from that company.
Description of Work: They came for my Big Deal coupon of $97 for Three Rooms and a Hallway of Carpet Cleaning and Protection.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$97

Response from Quality Carpet Cleaning Inc
This member is a long time customer and we're really sorry the technician we sent out this time didn't live up to our usual standards. We've attempted to contact the member on multiple occasions but she hasn't returned our call as of yet. So, we've decided to refund her money. Also, if she contacts us, we will be happy to go back out and correct anything that needs correcting. The slight discoloration is usually an easy to fix pH issue. There's nothing we use that could cause anything permanent. So, whatever the cause, we're sure it's correctable.

Doug S.
10/2013
4.0
carpet cleaners
  + -1 more
We had purchased a big deal for the service, and it was fine.
Description of Work: We used Quality Carpet Cleaning. They cleaned the carpet in almost the entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael H.
10/2013
5.0
carpet cleaners
  + -1 more
Angel Flores arrived on time and began cleaning. The whole house 3 bedrooms, hall, living room, family room and dining area were completed in 1.5 hours. Very efficient!
Description of Work: Cleaned the entire house carpeting, 1900 sq ft. Removed stains and treated the dog stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Richard P.
10/2013
5.0
carpet cleaners
  + -1 more
I purchased the $97.00 coupon thru Angie's List. We scheduled the cleaning for an empty one bedroom apartment. This is a rental and I live 50 miles away therefore, I gave the cleaner the lock box code. One day after carpet cleaning, I came to the apartment and inspected the work. It looked great. In a few days the apartment was rented.
Description of Work: cleaned apartment carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Nichole L.
10/2013
5.0
carpet cleaners
  + -1 more
they were great. the carpets we very clean and they were very attentive.
Description of Work: cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

holly W.
10/2013
5.0
carpet cleaners
  + -1 more
on time, quick and fast My carpet is old and dark blue, I don't know how clean the job is. But they are quick and fast, on time, didn't ask me for extra charge since I paid online. I will still be using them next time if I can still remember their contact
Description of Work: clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Keith V.
10/2013
5.0
carpet cleaners
  + -1 more
He was on time, very professional and quick. Carpets looked great
Description of Work: Cleaned carpets throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jeffrey K.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The cleaning went great, they were 2 hrs early, and it took them about 2hrs for the work to be done. the guys were great and very professional.
Description of Work: Cleaned the couch and downstairs carpet, the stairs, up stairs hallway, kids room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Sandra L.
10/2013
5.0
carpet cleaners
  + -1 more
Carpets were quite soiled. After cleaning, carpets did not look as good as hoped, and we planned to have another company reclean. However, this company called to access our satisfaction and insisted on recleaning at no additional charge. The technician, Mike, was highly professional both times, and worked as hard as anyone could to do a great job for us. This is the kind of company we want to work with - one with high standards, and sincere attention to customer satisfaction. I would recommend them, and would not hesitate to call them for future work.
Description of Work: Cleaned living room, dining room. and stairs carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mark B.
10/2013
5.0
carpet cleaners
  + -1 more
The carpets look fantastic! The dry time was reasonable and not oversaturated as you see with some other carpet cleaners. The service was very professional. I would definitely recommend Quality Carpet Cleaning and use them again.
Description of Work: Deep Carpet Cleaning of the entire house, both upstairs and downstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Valerie S.
10/2013
5.0
carpet cleaners
  + -1 more
They came on time and did a good job. They were good at scheduling for my convenience.
Description of Work: I purchased a Big Deal for $97 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Blaine Y.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went great. Mike, the technician, was very good about communication around his arrival time and when he was cleaning was very thorough. Would definitely use in future.
Description of Work: Cleaned living room, hallway, and sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Kelly K.
10/2013
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
The service went fine, and they did not charge me more than the $97 big deal I purchased. The price was fair. The quality of the service was good. I did call them, asked them to come back, and go over some areas again, and they did that at no additional charge.
Description of Work: Quality Carpet Cleaning Inc. did move-out cleaning for us. They cleaned three rooms and they also did the sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM