Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.
Business highlights
44 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Services we don't offer
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.
It turned out perfect! Overall, they did a great job.
Description of Work: I purchased a $97 Big Deal For Carpet and Upholstery Cleaning. They cleaned 3 rooms of carpet and they didn’t do any upholstery cleaning. I upgraded to take out stains. I thought the original price would have included stain removal because the stains weren’t big.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Garuda R.
12/2013
5.0
carpet cleaners
 + -1 more
They were very prompt in scheduling the work. But the guy who came to clean the carpet was not professional . He argued on the room sizes even though they were less than 250 sq ft. In one of rooms there is a path way connecting to living room and the path way size is less than 10 sq ft and he wanted that to be counted as an additional room but after arguing about it finally he agreed to do the path and said he would nt move the couches and didn't clean up the mess he created by putting his machines in the hall way tile floor. When we explained this to the management they readily apologized for the situation and the manager insisted on doing an additional room for free so that I would feel better about it. So I agreed for them to come and do an additional room for free. Another crew member Robert came next day and did professional job and used the van mount machine so there isn't any mess inside my home. Overall it ended well. Appreciate management team
Description of Work: Bought a coupon for $97 for 3 areas and stair case. Excellent customer service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
TERRY W.
12/2013
5.0
carpet cleaners
 + -1 more
They are one of the best carpet cleaners I have ever had! They were very thorough, getting out all stains. They said if any of the stains came back up to call and they would come back and fix it. They were very professional and friendly. The carpets looked the best they have ever looked since the carpets were laid 10 years prior.
Description of Work: They came out to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Sarah T.
12/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The Guys was great, very thorough, polite, helpful and my carpets look beautiful. I highly recommend them.
Description of Work: Cleaned my carpet and couch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephanie G.
12/2013
5.0
carpet cleaners
 + -1 more
The work and results were excellent. I elected to have some extra treatment before the cleaning to ensure better results. There were some stubborn food stains and high traffic area stains. Extra attention was taken to give great results.
They showed up on time and did a professional job with no annoying up-sell. The technician was friendly and fast. I like that there is a 30 day guarantee too. I will look to them again next time I need carpets cleaned and will definitely recommend.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
eileen D.
12/2013
5.0
carpet cleaners
 + -1 more
I was hesitant about having my carpet cleaned as the last carpet cleaning company did not get these problems resolved, despite the expensive cost. I will definitely use Quality Carpet Cleaning again.
Description of Work: Quality Carpeting did an excellent job cleaning my wall to wall carpeting. There were serious urine stains and odors from my cat and a greasy stain from my dog. The carpet now looks and smells great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Peggy Jo (PJ) T.
12/2013
5.0
carpet cleaners
 + -1 more
They were professional and the job was complete in a timely fashion.
Description of Work: Cleaned two rooms of carpet and a love seat. They also did two area carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kenneth A.
12/2013
2.0
carpet cleaners
 + -1 more
When they came out they upcharged me for some spots that ended up coming back. I called them at which time they said they would come out for free. The guy came out and sprayed the spots and the spots still came back later on that day.
Description of Work: general carpet cleaning in 3 or 4 rooms.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$220
Response from Quality Carpet Cleaning Inc
We became aware that the spots were still there after our second attempt from reading this review. So we contacted the member and went out again to see if we could remove them. Unfortunately some stain are permanent. We agreed to refund the extra money he paid if we couldn’t get them out. We are waiting to hear back from the member.
RONG X.
12/2013
5.0
carpet cleaners
 + -1 more
Cleaners were on time, did a great job and made sure we were satisfied with the work.
Description of Work: Cleaned 4 areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Janine M.
12/2013
5.0
carpet cleaners
 + -1 more
They’re really great. I was very pleased with them. They were courteous and competent. I have 3 round stains of red paint on my brand new white carpet. I called them and told them about the stain and that it was an emergency and they had somebody out here in 30 minutes. If they were not here, those stains would still be here. The guy told me that he was gonna have some surgery the next day but if I saw that there’s a little bit of pink, I should call his cousin so I called back. I asked them and the guy came out and worked a little harder on them. I cannot see the stain anymore and there was no extra charge.
Description of Work: I purchased a Big Deal coupon from Quality Carpet Cleaning to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Don T.
12/2013
5.0
flooring contractor
 + -1 more
I purchased an Angie's List Big Deal for this service. They gave us an estimate on how we should proceed and we accepted their advice to not do the repair and to replace the floor instead. They gave us a full refund because we ended up not needing their service based on their recommendations. I was very impressed with the fact that they gave us advice even though it was against their own self interest. I was totally satisfied with their professionalism.
Description of Work: I got a quote and consulted with Quality Carpet Cleaning. They advised that we not repair our hardwood floor and that instead we should put in a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Michael T.
12/2013
5.0
carpet cleaners, house cleaning
 + 0 more
They did as stated in Angie's List. A few days later I received a 30-day guarantee letter from their corporate office. Would use them again in the future, should the situation warrants it.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Hector M.
12/2013
5.0
carpet cleaners
 + -1 more
Went well; carpets were left very clean and dry.
Description of Work: Cleaned carpeting in two bedrooms and staircase
Cleaned tile in bathroom. Walls floor and tub surround. Recaulked a corner of tub surround as an extra.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Diane C.
12/2013
5.0
carpet cleaners
 + -1 more
Prompt, courteous, professional, knowledgable. Definitely use again.
Description of Work: Cleaned wall-to-wall bedroom carpets and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Helene S.
12/2013
5.0
carpet cleaners
 + -1 more
I had some serious stains on old carpets, so his job was difficult. He pre spotted and did a good overall job.
Description of Work: Cleaned carpets in 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Mary H.
12/2013
5.0
carpet cleaners
 + -1 more
It went well. They are professional.
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Leslie H.
12/2013
5.0
carpet cleaners
 + -1 more
Gilberto and his assistant showed up during the 3-hour window promised and were very professional and pleasant. I opted for a preventative treatment that Gilberto offered me because I have cats, but it wasn't high pressure sales. I was glad he gave me the option. The services were very good and inexpensive. They were finished before I knew it. I will be calling them again.
Description of Work: Cleaned the carpet in the bedrooms and hall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Ann K.
12/2013
5.0
carpet cleaners
 + -1 more
Very happy with the work done. Great price!!!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Stan A.
12/2013
5.0
carpet cleaners
 + -1 more
Very professional and well priced. The technician, Mike, had me check over his work to see if all was OK and if there was anything that needed any touch up. Everything looked great, but after he had left I noticed a small high wear area that looked like it was possibly still a little dirty or else just worn. It was minor and I decided |I would deal with it myself. However, the next day their office gave us a follow-up call to see if everything went well. I responded yes, but I mentioned that I missed seeing the spot mentioned above but would take care of it myself. They would have no part of that and said they wanted COMPLETE satisfaction on our part and would send their technician out the next morning. Indeed, he showed up at 8 am sharp and cleaned not only that |small area but the whole room again. He was courteous and obviously desirous of making sure we were happy with the results. It was an impressive response; we will definitely use Quality again and recommend them as well. The excellent price was an internet special,but even the regular price was, I thought, quite reasonable.
Description of Work: Cleaned 8 rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Peter O.
12/2013
5.0
carpet cleaners
 + -1 more
Complete cleaning for rugs for living room, dining room, throw rug for family room, rugs in master bedroom and two additional bedrooms, one office room and stairway. |Job seems to be very professional.
Description of Work: .
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$407
David H.
12/2013
5.0
carpet cleaners
 + -1 more
He was prepared with the needed foam discs to be placed under my furniture until the carpet was dry. Excellent!!
Description of Work: sorry don't have records available to be accurate w/service date.|Provider very professional, even came back when I thought a few spots in carpet needed attention, only to learn that my little dog had created them after the service, AND still the provider cleaned the spots again, no charge, no issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joan S.
12/2013
4.0
carpet cleaners
 + -1 more
The gentleman was good; he talked a lot, but he was helpful in providing tips in keeping the carpet clean and he moved the furniture.
Description of Work: carpet cleaning in 2 rooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Eileen W.
12/2013
5.0
carpet cleaners
 + -1 more
The people I spoke with on the phone were very professional and the technician who came to the house were on time and did a great job. I've used other carpet cleaning companies in the past and this was really a great deal.
Description of Work: I used Quality Carpet Cleaning when I was selling my home during the summer and I liked them so much I used them again a few months later when I moved into my new house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation
FAQ
Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.