Description of Work: We scheduled a meeting with Paradise Builders to get an estimate while attending a home and garden show in Los Angeles. They did not show up to the appointment, and never called to apologize for the inconvenience. Several days later, Paradise Builders started calling asking if we had any work they could give an estimate on. After explaining they missed the initial appointment, and we had signed a contract with an other contractor, Paradise Builders continued to call asking the same question. After the fourth call, we blocked their phone number to stop the calls.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jack P.
05/2015
3.0
gutter repair, remodeling, roofing
+ 1 more
unknown
Description of Work: They replaced the entire roof, facial boards, and deteriorating carport boards and support boards for the roof. The job took four days. During that time it was very loud and messy, especially at first. The job was mostly done well and I have not noticed any leaks since then. At the same time we had a property manager here and I believe he helped to make sure the job was done right. The roof work crew lacked professionalism. No company shirts or hats. Their consultant was a complete stranger and I wondered what he wanted until he showed me he was an employee of Paradise Builders. The workers themselves demonstrated a lack of respect for our property. My wife was offended. They did not clean up adequately after the job. I found nails everywhere. He did work out deals with me which brought down the price. They were not the lowest bidder nor the highest. He did give us a free tablet as promised.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$14,250
Deborah G.
04/2015
1.0
remodeling
+ -1 more
unknown
Description of Work: rep came to house to supply quote and took $100 deposit saying it would not be cashed. the following day i cancelled the contact via phone, text and letter (within the 3 days). The following day check was deposited and i have been trying to get my refund for over a month. Last contact i was told check was mailed and "it was not their fault that check did not make it to me". When i asked to have check resent via registered\certified mail i was told they would get back to me...still waiting.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$100
Michael S.
12/2014
1.0
awnings, remodeling, roofing
+ 1 more
Below is a copy/paste of an email I sent to this company: Today, Monday December1, 2014, while I was working in my garage, your company's representative approached me regarding your services. He supplied me with a flyer and after a brief conversation, we set up an appointment to have someone come out and give me an estimate to re-stucco our house. The "salesman" arrived at the promised time and all went well. He took measurements and presented us with an estimate for the services discussed. What we discussed was a water-blast, repair any and all cracks and/or missing stucco as needed, re-paint the stucco surfaces and then sandblast all the wood trim around the doors and windows, eaves and patio cover, then prime and repaint all said wood trim, replacing any that needed replacing. When your "salesman" finished measuring and calculating our cost, which was acceptable to us, he refused to give us a "written estimate". All we wanted was something, ANYTHING, in writing, stating what your company would do and what it would cost. When we set up the appointment for the estimate, I told the individual that was distributing your flyers that we were NOT ready to commit to having any work done. I spoke to someone on the phone, with your flyer-distributor standing there. We even used his phone. I told your phone operator that we were NOT ready to commit to having any work done. When your "salesman", Ryan Daryoush, arrived I told him again we were NOT ready to commit to having any work done. When your "salesman" finished calculating the cost for the job, he refused to give us anything in writing as to what would be done and what it would cost. We reminded him several times that we were NOT ready to commit to having any work done and he continued to argue with us. We asked numerous times for something, anything, in writing stating what your company would do and what it would cost. After this fruitless conversation went on for about fifteen minutes, we finally told your "salesman" that we were through and we asked him to leave. He attempted to continue the 'conversation' and we had to ask him several more times to leave. He finally packed up his paperwork and left.
Description of Work: Nothing
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$9,856
Amy M.
10/2014
1.0
remodeling
+ -1 more
I would never use them.
Description of Work: Nothing. They call every day even though I have repeatedly told them not to do so.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James R.
10/2014
1.0
home remodeling
+ -1 more
Most horrible experience! We had a "project manager" come out to the house for an estimate only to meet the most pushy sales person ever. He gave us a ridiculously overpriced estimate then got upset when we wouldn't commite to sign a contract with him. When we told him we would need to discuss it further he got upset and started accusing us of personally insulting him because we wouldn't commit to a 25k contract after 15 minutes of meeting him. Once I looked up all these horrible reviews I knew I didn't want to spend one more minute listening to him. My husband ended up having to ask him to leave because the guy wouldn't take no for an answer! Horrible customer service!! I wish I would have read these reviews before calling them!! Do not even call them!!
Description of Work: Most horrible experience! We had a "project manager" come out to the house for an estimate only to meet the most pushy sales person ever. He gave us a ridiculously overpriced estimate then got upset when we wouldn't commite to sign a contract with him. When we told him we would need to discuss it further he got upset and started accusing us of personally insulting him because we wouldn't commit to a 25k contract after 15 minutes of meeting him. Once I looked up all these horrible reviews I knew I didn't want to spend one more minute listening to him. My husband ended up having to ask him to leave because the guy wouldn't take no for an answer! Horrible customer service!! I wish I would have read these reviews before calling them!! Do not even call them!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robin S.
06/2014
1.0
remodeling
+ -1 more
Horrible ? they still call even though I ask them not to!
Description of Work: They are telemarketers that call our home nightly even though I have repeatedly asked to be removed form their list. I called back on their website number and they actually got mad at me! As if??? I would never hire a company that me to solicit business and is rude while doing it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Larry J.
06/2013
5.0
remodeling
+ -1 more
Guy was my rep and he showed up to give an estimate. I received 4 estimates and Paradise wasn't the lowest or highest, but I felt the most comfortable with them after some due diligence. Guy was very easy to deal with and knowledgable about the process and materials. He met with me at various vendors to select the granite, flooring, etc. and made recommendations along the way. The job started a week late because of passover, but Guy called first to make sure that was acceptable to me. On the day they started demo several guys spent quite awhile putting down floor protection and taping off doors and windows. I was impressed by their professionalism. Avi was the site supervisor and he kept in contact daily. Any questions or concerns I had were addressed quickly. Even though they started late, they finished ahead of schedule. The only glitch in the entire process was a series of small problems with the appliance installation. I had a Viking-trained installer do the appliance to maintain the appliance warranties. There were some mis-shipped trim parts, but nothing to do with Paradise. Paradise's component went very smoothly. I was nervous going into this but I ended up being very pleased with the result. I plan to use Paradise for the upcoming remodel of two bathrooms. I would highly recommend them.
Description of Work: Complete kitchen remodel including demo, new travertine flooring, remodel of drop ceiling fluorescents lights into a tray celiing with cans, adding outlets, custom cabinets to accommodate built-in appliances, installation and roof venting of an exhaust hood, granite countertops, and installation of an apron sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Michael V.
06/2013
1.0
remodeling
+ -1 more
The worst. They sent out 3 different crews and the sidewalk is already cracking. When they call to check and see if I want them to do anything else I say no and it was the worst work I ever had done. No one has ever returned my response to see what they could do to rectify the situation. Just Terrible. I am having the the job re-done by another contractor.
Description of Work: They installed Spanish tiles on walkways
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,900
Contact information
137 North Larchmont Blvd Ste 691, Los Angeles, CA 90004
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Roofing,
Kitchen and Bath Remodeling,
Gutters,
Awnings,
Basement Remodeling,
Foundation Repair,
Sunrooms and Patio Enclosures,
Interior Painting,
Exterior Painting,
Homebuilders,
Windows
FAQ
Paradise Builders is currently rated 3.3 overall out of 5.
Paradise Builders accepts the following forms of payment: Discover,MasterCard,Visa
No, Paradise Builders does not offer free project estimates.
No, Paradise Builders does not offer eco-friendly accreditations.
No, Paradise Builders does not offer a senior discount.
No, Paradise Builders does not offer emergency services.
No, Paradise Builders does not offer warranties.
Paradise Builders offers the following services: Building, design & planning of homes, remodeling general, kitchen, bath & basement, interior & exterior painting, attic conversion, countertops, custom cabinet fitting & design, windows, electrical, plumbing, lighting design & installation, landscape design & installation, roofing, cement, patio covers & enclosures, vinyl, wood, chain link fencing, tex-cote, retrofitting, rain gutters & pool remodeling.
Contact information
137 North Larchmont Blvd Ste 691, Los Angeles, CA 90004