Mark Scott Construction Inc.

My experience with Mark Scott Construction was great from start to finish. I was recommended through my insurance carrier MSC and I was initially apprehensive to sign as there weren't many choices for construction companies that work directly with insurance companies but MSC did a great job coordinating throughout the project, starting with the initial appt of surveying the property. It didn't take me long to sign with them as I felt good about what their company had to offer. Both Frank Capaldo and Don Draper were fabulous to work with and so was their crew! I experienced water damage last year and went through insurance to cover this cost. MSC were accommodating, professional and made the experience more fun because it was an initial headache and very overwhelming to deal with. Don, the main project manager, made me excited about having to repair the kitchen and alleviated a lot of stress by answering my questions along the way. They also kept clear communication, always answered my questions in a timely manner and definitely tried working within my budget and was accommodating of my time and schedule. I felt complete trust with all of their crew to be there when I couldn't be home as I felt like solid work was happening! I worked with Don directly on materials, he helped with choosing countertops and backsplash (because I'm notoriously indecisive) and I felt like I had an interior designer's help. The end results turned out fabulous! My friends always give compliments when they come over. This crew definitely turned into family and I hope to hire them on another project in the future! The Before & After is really something special.

Contracted based on travelers insurance company recommendation. Travellers negotiates directly with MSC. Started MSC started the job then informed me that they could not complete the job because it was larger than they could handle. I’ve been left with a half finished construction. Called several times but calls have never been returned. The call handler told me that my original construction manager was no longer with the company. Never use this company.