Design Plus 2000 Inc

Let me begin by telling you one of the things that Jim Binandeh of Design Plus 2000 inc. told us when we first met with him.
He said "whenever he does any work for any of his clients, if it is not good enough for my own family, then it is not good enough for you".  The initial impression he gave us was that of a trust worthy and honest man. We wanted to find someone we can trust since we have had unpleasant experiences with other contractors over the years and you read so much about service providers not being what they say they are. Here is a list of my(our) complaints with Design Plus 2000:
 - When Jim was doing work in our attic, I asked him if there was any asbestos up there ? He replied "no, not at all". I eventually found  
    out from his plumber (who by the way has since severed ties with him) that there was indeed an asbestos coated exhaust tube
    that was part of the old A/C system. As soon as you climb up the ladder into the attic, the asbestos coated exhaust tube was one of 
   the first things in your face. I eventually had some roof work done by another company and they had also confirmed that it was 
   asbestos and agreed to remove and properly dispose of it for an additional cost. The roofers and plumber both agreed that an 
   experienced contractor would immediately recognize the asbestos. They said that since it would cost $ to properly dispose of it, 
   Jim claimed that there was no asbestos in the attic to avoid the extra cost. Would Jim expose his own family to such a hazard ?
   Probably not. So much for his "if it is not good enough for my own family, it is not good enough for you" philosophy.
 - The new $325 toilet that was installed in our newly remodeled bathroom has LOW flush strength so we have to not only flush the 
    toilet twice, but have to stand there and WAIT for the water reservoir to fill up after the first flush. A waste of water, $ and time !
   And, a toilet bowl ring appears within 2 days after cleaning because of the incomplete flush. I mentioned it to Jim but he insisted there
   was nothing wrong with it. I went to Home Depot and saw the same toilet. Not only was it one of the most expensive toilets, but there
   also was a flush strength meter next to each toilet to let the customers know the flush strength of each toilet. The exact same model
   that Jim had installed in my bathroom had the lowest flush strength as indicated by the flush meter. It was the most expensive toilet 
   and the worst performing. Now I have to pay more $ to have this toilet replaced.                                                                                                - The tankless water heater that Jim had installed in our attic failed after only a year. It leaked and caused water damage to the newly  
      painted ceiling above the entry. We had to pay someone $500 to cut out and replace the ceiling dry wall, bull nose the edge and 
     re-paint. Jim's ex-plumber told me that the warranty was only for 1 yr. so I had to also pay for another new tankless water heater !
     I asked the plumber what the average life span is for these tankless water heaters and he said approx. 10 yrs. I then asked why did 
     mine fail so soon ? Did I get a lemon ? He then confessed to me that this particular product is junk...cheaply made... and that Jim
    instructed him to install the cheapest and lowest cost product to keep the overall price quote low. Jim is the one who talked us into
    installing a tankless water heater. He made it sound so good. Would he have installed an inferior product like this in his home for
    his family ? NOT !  If it is not good enough for his family, then it is not good enough for me.... yeah right !  I smell a wolf in sheeps
    clothing.
 -  Less than 2 yrs. after Jim did our electrical work, an electrical outlet in the newly remodeled bathroom
    doesn't work, an outlet in the living room doesn't work and 3 of the newly installed energy efficient recessed lights are out. 
 - Jim tends to get impatient and do things out of proper sequence or careful thought. One example is the placement of the lighting 
    fixtures in our kitchen. We had 9 ceiling recessed lights and 3 hanging pendant lights installed by Jim. He  first measured
    from wall to wall, then 
    marked and cut holes in the ceiling for the recessed lights. Then he did the same for the 3 pendant
    lights that hang above the granite counter where we sit to eat. After he finished installing the lights
    they looked perfectly centered above the kitchen. BUT, when it came time to install the cabinets and granite counter, he 
    failed to factor in the ceiling space that would be taken up by the cabinets when he did his initial measurements for the lighting. So
    now the 9 ceiling lights are not evenly spaced in the ceiling and 3 of them are right up against the cabinets. All 9 lights 
    should be shifted approx. 6 inches so they are evenly distributed and properly centered in the ceiling. Also, the 3 hanging
    pendant lights are not evenly distributed above the granite counter and should be shifted over approx. 6 inches. 
    Speaking of pendant lights, since this was our very first time having some installed in our home, we did some research as to how
    low they should be hung from the ceiling. We looked at approx. 5 restaurants and 3 hotels to see the position of their pendant lights.       Every single example we looked at had their pendants hanging approx. 2 1/2 to 3 ft. above the table. This made sense
    to us because the pendants were high enough to not obscure your view or bump your head against, yet low enough to cast the 
    proper amount and distribution of light. But Jim insisted that they should be positioned lower at 1 1/2 ft. above the table. When we 
    told him that we preferred that the pendants be positioned higher, he seemed to get frustrated and upset. In fact, his electrician had
    mentioned to me that Jim was ranting several times throughout the day about how ugly the pendants looked at that height. I also 
    went to the lighting store where we purchased the pendants and they also recommended the height be 2 1/2 to 3 ft. above the table.
    I realize that sometimes these decisions are subjective or a matter of taste and should really not be such a big deal but his stubborn
   opinions got in the way several times and he makes you feel like you are stupid and don't know what you're talking about. Another
   example is that my wife wanted keep the  carpeting in the living room and 3 bedrooms. Jim doesn't like carpeting and had an attitude      about our decision. We are the paying customer. He should respect our opinions and ideas whether he likes them or not. Especially if
    it doesn't create extra work for him or cut into his profits.
 - The carousel in our supposedly new microwave  stop workin