JIM BURKE FORD

Auto Service, Auto Sales, Auto Body Work,

About us

Jim Burke Ford is the best dealership in Bakersfield. Our Sales and Service representatives are all extensively trained to take care of your automotive needs. Our collision repair center is committed to professionally repair your vehicle if you're ever in an accident. Our service and collision center is all about getting your vehicle fixed fast. In service we have "Same Day Diagnosis". In CollisionCare, we "Blue Print" every job to make sure it goes through the shop fast!

Business highlights

112 years of trusted experience
Emergency Services Offered

Services we offer

We are the authorized Ford dealership in Bakersfield, CA. We will take care of all of your automotive sales, service, parts, and collision repair needs.

Services we don't offer

Our full service department is closed on Saturdays but our Quick Lane and parts department are open.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.320 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
5%
2
10%
1
5%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 1-20 of 20 reviews

Joan M.
06/2017
5.0
car sales
  + -1 more
They are wonderful and efficient.
Description of Work: I purchased my Ford Escape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue H.
04/2017
5.0
auto repair
  + -1 more
I will use them if I have a Ford.
Description of Work: I went there for auto services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Mariane R.
01/2017
5.0
car sales
  + -1 more
They're terrific! They are professional and go out of their way to offer good customer service. They waiting area is always well taken care of, they have snacks and drinks available.
Description of Work: I bought my new car from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara C.
03/2016
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice C.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirely G.
09/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They service my car.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike P.
06/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Robert P.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: purchased a vehicle
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristine J.
06/2014
5.0
car sales
  + -1 more
Work was done quickly and Chris Newton, the service manager, made sure it was done by the time I needed it. My only gripe is that I dropped off on my way to work in the morning and they were supposed to have a loaner Lincoln waiting. Well, they had to send it from the other lot and it didn't get sent over until I got there so I had to wait and was late for work. I do appreciate that they had my same exact make and model to drive.
Description of Work: Replaced keyless entry keypad on driver door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Katie M.
04/2014
5.0
car inspections, auto repair
  + 0 more
We support him because I was a teacher before I retired and Jim Burke himself was always very supportive of local education. They do a really good job and very helpful.
Description of Work: We last used Jim Burke Ford for auto tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James C.
02/2014
4.0
auto body repair
  + -1 more
Jim Burke Ford gave us a follow-up call as to the whether we were satisfied. We cited some minor items that needed correction and they set up an appointment with their body repair shop. So far so good. We kept the appointment and were promised that they would order the parts and call us. That was pablum. The parts weren't ordered and there was no phone call to complete the job. |Also, due to delays in completing the original work the at fault party's insurance refused to reimburse fully for the rental car we used while waiting for repairs to the door.
Description of Work: Repair to right passenger door area from a minor collision.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$2,000

Richard B.
02/2014
4.0
car sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda R.
09/2013
2.0
auto repair
  + -1 more
They were to complete my 5,000 mile service on my Navigator, I then drove to Washington State which upon my arrival the check engine light came one. So I took it to a local Pep boys to have my car serviced again, they informed me that all of my fluids were low too. I have always liked the dealer service and went back to them, only to have them disappoint me again. On this service I had them check the noise that sounded like the power steering was going out. They reported that indeed it may be going out. I took to another location to find that the power steering fluid was low, this totally corrected the noise I was hearing....
Description of Work: Complete 5000 mile service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$35

Kennith D.
09/2013
5.0
auto repair, car sales
  + 0 more
They did a great job, quick and efficient.
Description of Work: Oil Change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Armando R.
09/2013
3.0
auto repair
  + -1 more
Well on the first day I went I showed up at 4:45 pm the sign on the door said they closed at 5:30 pm. I was turned away they said they do not take any cars after 4:30. I could see the garage was empty and all the mechanics were siting down watching TV
Description of Work: Oil change

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$39.99

CONNIE G.
04/2013
1.0
auto body repair
  + -1 more
They gave me an orange-peel paint job on the front bumper, which was not at all what I wanted. The front end fell apart again after I paid them to repair it. I had to take it back two or three times, the undercarriage all fell out again, and it still pulled very badly to one side after they were supposedly done. I asked where the quality control was, and they didn't have any. They were punctual, but they didn't provide quality service.
Description of Work: My new Mustang was attacked by a box spring on a major highway.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$1,000

Response from JIM BURKE FORD
I called [member name removed] at 8:35am on April 6, 2013, apologized and asked if I could correct any unresolved issues with her 2012 Mustang. She said that she has no unresolved issues with her Mustang. I apologized again. Garrett Ming Fixed Operations Director Jim Burke Ford

Marilyn L.
06/2012
5.0
car sales, auto repair
  + 0 more
The folks at Jim Burke Ford are courteous and reliable. A's for everything, and I will continue to use them in the future.
Description of Work: I use Jim Burke Ford to service my F150 Ford. I was there about three months ago for a routine oil change and tire rotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Scott B.
06/2012
5.0
car sales
  + -1 more
The salesman went out of his way to help me. I would give them an A overall.
Description of Work: We purchased two pick-ups last year from Jim Burke Ford. We were also trying to locate a hard to find vehicle and they helped me find that. That was in February when I purchased my Mustang.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Maria G.
04/2011
2.0
auto repair, carpet installation
  + 0 more
after "qualify" my son and my husband they talk us as we ask for buy a car and not for copay after the service if that type of "qualification" and words used they sales may be down
Description of Work: After a big rain our daughter ford focus was so damage inside the carpentry, and sofas..well we open a insurance report and we suppose to paid $500 copay, was not problem to paid that amount if they be more professional, but they look and give service to my husband as if he and our son was asking them for charity, my son cover the $500 and we be able to receive the car back but is hard to found a place with less poor way of words and Jim Ford Burke service employee's are one of them 10/01/2012 Dealer call us hmmm we dont ask for special treatment we came to their office for service and instead of that was a mess,these dealer employees stop call to us if we have our daughter car for sale but the service has to be positive since day one not contact later to make a remedy is as a indian proverb said you can not cover the sun with one finger

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$590

Scott W.
03/2011
5.0
auto repair
  + -1 more
Worn brake pads less than recommended safe surface remaining, rotors scored. Dealer able to replace pads and turn rotors while I waited, took less than 90 minutes, start to finish. Friendly, professional service personnel and technicians.
Description of Work: Rear brake service, new pads installed, rotors turned, system inspected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    2001 OAK ST, Bakersfield, CA 93301

    www.burkeauto.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Sales,
    Auto Body Work,
    Auto Inspections,
    Carpet Sales and Installation,
    Auto Glass,
    Auto Accessories,
    Auto Radiators,
    Auto Transmission,
    Auto Tires,
    Auto Painting,
    Auto Mufflers

    FAQ

    JIM BURKE FORD is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 5:00 PM

    JIM BURKE FORD accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, JIM BURKE FORD offers free project estimates.
    No, JIM BURKE FORD does not offer eco-friendly accreditations.
    No, JIM BURKE FORD does not offer a senior discount.
    Yes, JIM BURKE FORD offers emergency services.
    Yes, JIM BURKE FORD offers warranties.
    JIM BURKE FORD offers the following services: We are the authorized Ford dealership in Bakersfield, CA. We will take care of all of your automotive sales, service, parts, and collision repair needs.
    Our full service department is closed on Saturdays but our Quick Lane and parts department are open.

    Contact information

    2001 OAK ST, Bakersfield, CA 93301

    www.burkeauto.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM