Handyman Connection- Atlanta

Shawn came out on a Friday afternoon within an hour of when I called Handyman Connection. I explained our situation over the phone so he had an idea of what to expect. My husband found that the buried water line in the backyard was gushing. He began to dig and found the hole and turned off the water. Shawn came with the intention of just replacing the section of line that was broken but after he dug more it was obvious that the whole line would have to be replaced. It was very old and corroded. Since it would soon be dark, he said he would come back the next day (Saturday). Knowing we were without water, he rented a ditch witch and bought the pvc replacement pipe. We didn't have to do anything. Shawn and his son worked the entire day and vowed they wouldn't leave until our water was restored. There were several places in the yard where the soil was too sandy or too rocky to use the ditch witch and they had to dig by hand. NOT an easy job in Arizona soil! They were friendly, professional and a delight for the entire day. They kept a positive attitude through the whole job even when the going was very tough. AND they came in UNDER the estimate! We are extremely pleased with every aspect of the work.

The interaction was outstanding both times that I worked with them. They were prompt, very professional, very personable, very knowledgeable, and easy to work with.

I've used them over and over again and I like them. They are good and reliable people. Normally they are prompt, there was a little timing problem with this one. The workers are always courteous, the company keeps in connection with you. They're price is a little high but they're reliable. The woman who set up the appointment screwed up and the appointment time but they took responsibility for it.

Wonderful experience from beginning to end. Bob showed up on time, gave me a reasonable estimate, and I said to go ahead. He was able to do it right away, so he went to home depot got the new door frame and molding and came back and took care of it. From beginning to end, including the trip to Home Depot, was about 5 hours. This experience greatly exceeded my expectations.

He was on time and gave an estimate right away. He was very presentable and nice. He did great work. Even when I called and spoke with the representative at the office I had a great experience. She called me back when she said she would, was very nice and explained to me what to expect in the visit. I would definitely use them again.

Always prompt, efficient technicians and reasonable prices are the norm.

I liked that they do a variety of services. They aren't limited to just plumbing, electricity, yard work or whatever.

i was there for inspection/quote. I was NOT there when they did the work. Didn't say they needed medallions to cover rings on ceiling. So i had to have them come back and pay to have fans taken down, medallions installed, and fans re-installed. Seems they should have measured, checked the fans, etc. to anticipate this.

The lady at the office was friendly, pleasant and professional. Easily set up an appointment for someone to come out, take a look, and give me an estimate on whatever work was necessary. Bob, the gentleman who arrived, was punctual, professional and very nice. When I told him the problem, he took the cover off the bathroom fan, and checked the wiring and duct work. In his opinion, that all looked fine. He was careful about not stepping on the toilet seat to put the fan cover back on. Then Bob went up on the roof to check the rain cap for the bathroom fan. He showed me a bunch of debris that had collected around the base of the rain cap. He thought the debris might have been wicking moisture up into the rain cap. He told me the rain cap was very close to the drip angle of where the edge of the second story comes down to the ground level and that rain might have been bouncing up into the rain cap as a result. He bent the edge of the top of the rain cap so there will be less likelihood of that happening. Afterwards, he drew me a picture of the rain cap and the drip angle from the second story. I really appreciate him taking the time to do that. The fact is, since I know absolutely nothing about bathroom fans, I could have been taken for a ride as far as what needed to be done. That did not happen. I wanted to pay him for his time, or a trip charge, but he said no. That was very kind of him. Overall, I am extremely pleased with my experience with Handyman Connection. I would definitely work with this company again, and recommend them to other people.

My experience with Handyman Connection started out great. They returned my call and scheduled an estimate visit promptly. Dave (the craftsman) was prompt, polite, friendly, and fair at that visit. We scheduled the repair appointment. That's when things didn't go well. My repair was scheduled for Tues, June 15. On Mon June 14 Dave called to tell me he'd be over in an hour. He discovered that the owner had written me in the wrong day on the schedule, but that he was already booked up so he couldn't come the next day as originally planned. I had to leave my work to run home, get some things set up for him (e.g. clear space), and let him in. Knowing that the company is bonded and insured I asked him to turn the knob lock on his way out, and I returned to work. I came home to find the tasks completed to varying quality. The new exterior door and trim looked great. The toilet was a dream. The ceiling patch was OK, although there were brush strokes evident from the paint job. No big deal, we have renters coming. The interior door repair seems almost non-existent, however. It's clear to me that he simply stained the scratches/bite marks in the door (damage from my dog) instead of FILLING, sanding, and staining them on the door with the worst damage. The other door, which only required a little sanding and staining, does not appear to have been touched. This was *NOT* the service I'd requested, or anticipated. The other offense I didn't realized until just this morning and it is, to me, the reason that I will not use Handyman Connection again. This morning I discovered that Dave had stowed the old exterior door (which he replaced) in locked shed on our property. I do not know how he got in there, because I did not unlock the space. Granted, it's locked with a flimsy lock because we do not keep anything valuable in there, but it is totally inappropriate for a contractor to enter a locked space. Worse, the shed is keyed to our home so I am now concerned that depending on how he got in there (e.g. finding our spare key in the drawer), a copy of our key might be floating around out there. It was also never made clear to me that disposal of the old door would be my responsibility. Every other contractor I've ever worked with has hauled their construction waste off. Now I'm stuck with having to dispose of a door. This should have been made clear to me. Despite how nice the new exterior door, trim, and toilet look, I would not use this contractor again because I was unsatisfied with their work on one of the asks, and do not feel comfortable with their approach to privacy. Dave had my cell phone #. If he needed to chat about how to dispose of the door or what I wanted done with it, he could have called me instead of violating a locked space.

Not a great experience. The estimate was professional, but it was not made clear that the materials were in addition to the cost which I thought was high, but was willing to accept given the high rating on the web site. I waited 2 hours one day for him to show up. The quality of both stucco and plaster were poor. I could have done it myself at the same quality level.

Quick, efficient - only took about 30 min. Cleaned up after himself

David came to look at the project and give an estimate. He came back to deliver the estimate a few days later. We talked about the items and the materials. I was able to reduce the price by purchasing some of the materials. I told him the work had to be done on a weekend and he still gave me the same price. He worked 10 hours on saturday and 8 hours on sunday to complete the work. He was back on Monday to ask if I had like the job and deliver the invoice. We walked the job and I paid.

I liked that you can have a variety of things done by one person rather than hiring several individuals. For the most part, I was very happy with them. The price was a little high for me.

He was a nice person, but I didn?t like the work for the price that they had charged. I wasn?t satisfied with their work even though they had high ratings. I had to have somebody else come out and redo the wiring. I would not recommend them or use them again.

I thought it was a little expensive.

The tech was amazing. I thought the problem was complicated, but he knew right what to look at and how to make the fix. He also explained to me what was happening and how to take care of the problem in the future. He was on time, cordial, and easy to work with.

They were courteous and prompt. Whenever I contacted them and they sent someone out. The gentleman who came out listened to what my needs. He didn?t try to make it into a bigger job than it actually was. He didn?t oversell me. I got a discount coupon through Angies list and they accepted it without any question. I would definitely contact them for small projects. The price was fair.

Work team showed up close to promised time each day. Damaged area was torn out and new framing put in. Replaced insulation. Wallboard inside and stucco outside (textures inside and outside match perfectly!). Painting blended perfectly! The job was completed in 3 days. Open corner of the house was borded or tarped overnight during construction so we were not open to the outside. Suggestion for improvement would be to haul trash and materials away daily (our HOA was upset by the mess). Also, be more careful about stucco and paint splatters on homeowner's property. One ladder has been left in our yard for a week after completion.

Jeff was incompetant to say the least! I cannot understand why a company with great recommendations would have hired this man. Rob the owner tried his best to "make things right" with us, but it was too little too late. Even Rob said he'd call us and come over to correct our invoice last week, but four days went by and WE had to call HIM. We set an appt. to meet with him to close out our bill. We were very disappointed in the entire experience. We believe it was over priced and under quality! Too bad. We had great expectations heading into it.

Ed showed up right on time, and spent time with the glass block and the spacers to be sure that the wall would be the right size. He also called my tile installer to be sure he understood how the block would go in. He touched up the exposed brackets in the guest bath, and later came back and re-textured the walls. He is quick and efficient. He is willing to explain what he's doing and why. He is also able to say that a particular job is beyond his abilities.

Ed from Handyman had to cancel one of our appointments when the head office made a scheduling error. The next day he showed up with a helper, and got the walls refinished and ready for paint. We made an appointment for a week later after the tile was in to install the cabinets, counter top and sink. The cabinets took 2 days, and are beautiful. THe countertop and sink are in and wonderful. I am having him back to do some other drywall work for me.

Guy that did the job was a nice guy. I think he did a good job. Everything works. It took two days because plaster and paint and the fan seal needed to dry overnight. I'm guessing it took eight hours, total. He was a little lax on cleanup. I found small pieces where roof had been drilled tossed off roof, left on ground

It went very well. The electrician called when he was about 10 minutes out. He showed up right on time, was polite, introduced himself, and was well groomed (we have had some scary looking people show up from other companies). He looked at each room that needed the outlet changed and checked out back to see the old light that was to be replaced. He also took the time to explain how to operate the new motion sensor light and explained that one outlet (the bottom half) was attached to a light switch. Overall an EXCELLENT experience!! I will, without a doubt, use Handyman Connection again.

Excellent! It took him over 4 hours to do all installations and was very professional during the entire time. Plus, he repacked all the packing materials back into the boxes, so there was very little cleanup needed.