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FRESH AIR SYSTEMS

Founded 1989 • With Angi since November 2007

Fresh Air Systems has been cleaning ventilation systems throughout the Southwest since 1989. Founder Michele Ransom served on the board of the National Air Duct Cleaners Association (NADCA) and helped define the Source Removal methodology for air duct cleaning. Fresh Air Systems has invested in the best duct cleaning equipment available for commercial facilities, which also works wonderfully on less complex Residential HVAC systems.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

1.5

(4) Verified Reviews

Showing 1-4 of 4 reviews
Susan G.
1.0
01/29/2013
In the proposal for duct cleaning this company said they would send three men to do the work because it was a big job. Only one person was here during most of the day. The supervisor was here during part of the day. Even the morning of the work the supervisor said that another worker would be arriving later in the morning and that the supervisor would be there during most of the day to assist, so I went ahead with the work. My mistake.. The one worker here for the entire day was nice, but the job was too big for one person and a few hours of the supervisor. They did not have the proper equipment or time to clean up after the work. I had to do the clean up with my own equipment. More dirt was blown out of the vents after they left and I had to vacuum the entire house again. Although the supervisor said that paint would chip off while removing vents, some vent removal was performed poorly and in a hurry. When I complained to the supervisor, he was rude. Another supervisor called to ask my about my complaints to relay to the owner, but the owner never called back. I would not use this company again and I do not recommend them.
Description of Work
Do not use Fresh Air Systems
Category
air duct cleaning
Pamela C.
3.0
01/17/2013
They were initially scheduled to come on Monday the 7th but they called Friday afternoon and asked to reschedule. I rescheduled to the following Saturday because I could not ask for time off again. They arrived on time and completed the cleaning. They asked me to turn the heater off and I turned it down to 60 but he asked if he could unplug my gas heater while they were cleaning. I said fine as long as they remembered to put it back. When they finished I asked if they it was plugged back in (this was one of the coldest days of the year).so I just lett them know I did not want to be without heat. He said it was. After they left I turned the thermostat up but no heat was coming out of the vents. I went back to the heater and it was plugged in but I realized the heater itself was not hot and figured the pilot light was out. I did not know how to light it and they said they would be stopping for gas so I called the number on the receipt (2x-Icalled the number for the Tucson store and Sierra Vista store just hoping to speak with someone) and left messages asking if they could return and get it lit or if someone could tell me how to do it. That was Saturday, as of today (Thursday) I still have not recieved a return call. (I had to ask a neighbor) As far as the duct cleaning it was okay but I thought overpriced. The service plan they give you has all of thier prices on it and I wish I had asked to see it prior to scheduling the service. If you plan to use the company I would ask to see a copy of the service plan reciept with all of their services and prices listed.
Description of Work
I had my air ducts cleaned and the dryer vents cleaned.
Category
air duct cleaning, dryer vent cleaning
LYNN S.
1.0
11/30/2007
It was a scam from the get go. Our contact Tony initially offered $500 back. That was not enough after incurring a $650 bill because of their machine. We asked to talk to the owner Michele Grondin-Ransom. Tony said "the owner would not be available to us." We have yet to talk 3 months later. Tony indicated the $500 offer is no longer an option because "they offered us other services" which we declined. After one of his workers confirmed what we already suspected, that the smell was not from the duct, we didn't want additional services. The duct cleaning didn't help in the slightest, and in the process our guest house was contaminated with an odor it didn't previously have, causing everything in the living room to have to be dry cleaned, & yet the perfume still lingers. We think Fresh Air is a Scam.
Description of Work
Fresh Air PROMISED to elimante household odors by cleaning our vents. They SCAMMED us. Odors were NOT elimanted. FRESH AIR ADDED to the odors by INSISTING on "freshening" our closed guest house w/ free 3 day use of perfuming machine. The nauseating car- wash perfume was to dissipate within a few days. That was Aug. 25. Nov. 14th I was forced to DRY CLEAN two chairs, a sofa, and an 8x10 carpet at Eldon's. The perfume remained too strong to use the house. It cost me $650. to undo the odor Fresh Air left. Re: main house (approx. 5000 ft) FRESH AIR PROMISED to elimanate the house odor with duct cleaning when we signed a contract & set date. As a worker cleaned up we asked if he thought the cleaning elimanated the odor. "NO" he said. "I knew as soon as I walked in that it wasn't a duct issue." My husband & I were never convinced the ducts were the problem, but our real estate agent insisted & recommended FA. But they PROMISED to elimanate the problem, so ok.
Category
air duct cleaning
PAT P.
1.0
11/16/2007
They were the most expensive but it sounded like they knew what they were doing at the time. They eventually got them clean but I had to have them come back 3 more times. The first time they had to come back because they didn't bring the right equipment. The second time, there was dust all around the equipment. The third time, was because there was dust all around the area they were supposed to have cleaned. The fourth time they came back, was because I changed the filter and found tons of stuff in the ducts. I called the manger to tell him and he swore at me over the phone when I told him that I found more uncompleted work. He always acted sort macho & surly. There was a manager here to supervisor the work but he didn't do anything but talk all his cell phone. They charged me extra to do the cooler vent but they never told me that would be extra at the beginning of the work. I would never use them again.
Description of Work
They perform an air duct cleaning on 2 systems for me.
Category
air duct cleaning

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Phone

Address

44 W. Sahuaro Street

Tucson, AZ 85705

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FAQ

FRESH AIR SYSTEMS is currently rated 1.5 overall out of 5.

FRESH AIR SYSTEMS is open:

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

FRESH AIR SYSTEMS accepts the following forms of payment: Visa, MasterCard, Discover, Check

Yes, FRESH AIR SYSTEMS offers free project estimates.

Yes, FRESH AIR SYSTEMS offers eco-friendly accreditations.

Yes, FRESH AIR SYSTEMS offers emergency services.

Yes, FRESH AIR SYSTEMS offers warranties.

FRESH AIR SYSTEMS offers the following services: Fresh Air Systems Services Commercial & Residential, Air Duct Cleaning, HVAC System Cleaning, HVAC System Restoration, Cooling Tower Cleaning, Air Handling Unit and Coil Cleaning, Indoor Air Quality Testing, HVAC Mold Testing & Remediation