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Christie's Appliance

Appliance Repair, Appliance Sales and Installation, Mattresses

About us

Christie's Appliance is Tucson's #1 Hometown Appliance Stores! Selling & Servicing Major Appliances in Tucson Since 1956. Family Owned & Locally Operated. One of the Nation's Top 100 Appliance Retailers according to the June, 2014 issue of TWICE Magazine. Brands: GE, Whirlpool, KitchenAid, Maytag, Amana, Frigidaire, Electrolux, Samsung, Simmons Mattress Over 2,000 Appliances In-Stock Simmons BeautyRest Mattresses

Business highlights

69 years of trusted experience

Services we offer

Appliance and Mattress sales & Appliance repair.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.685 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
1%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 51-75 of 85 reviews

Jo Ann F.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily M.
12/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: I purchased all of my kitchen appliances at Christies approximately 1 year ago. The ice maker dispenser on the fridge stopped working. The service person came out on time, did the work quickly, and didn't charge me for the service, even though I was a few weeks beyond the warrantee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tres E.
12/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$400

Karl B.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have often purchased from Christy's and when we needed a new dishwasher, that's where we headed. A new, but returned, model was available, and Christy's offered full warranty, plus substantial discount. The dishwasher did have a problem we discovered after it was installed; the door would not close. A serviceman was immediately sent out, but the part needed to fix it was going to take a week or more to come in. Christy's immediately offered full purchase price credit and delivery of another machine, no "checking with management", plus additional discount. We were very pleased with their top notch customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro

NEIL H.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Linda K.
07/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: I purchased a Speed Queen washer and dryer to replace a terrible set that didn't last two years. I am very happy with my new product, and the install went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra K.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired GE microwave. - Bill was great! Definitely will ask for him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

judith J.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: delivered/installed frig. Hauled away old appliance. Great service from beginning to end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Richard L.
01/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: We have bought washers, dryer, refrigerator from them. They provide good service whenever there is a problem. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

art G.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tania M.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have been using Christies Appliance for years and have never been disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Paula B.
08/2014
5.0
appliance sales
  + -1 more
They did a very good job.
Description of Work: I bought a new washing machine from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Christie's Appliance
We are so happy to hear you are satisfied with the service we provided. Should you have any questions or issues with your new appliance, please give us a call. We offer a full factory authorized service department should you need us. Just call 326-7129 and ask for the Service Department. Thank you and we appreciate your business!

Frances M.
06/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: I have purchased several appliances from Christies in the past. They have always been pretty timely. |This time however, we were looking for an old part. Granted it isn't always easy to find a part for an old appliance but they never called to let me know of any progress they were making - or not making. This has gone on since April 13, 2014. |I had to do the checking in even when I was assured they would "call me right back". |I was very disappointed this time.; Am not certain that I will use them again even though I have been quite satisfied in the past.

Rating CategoryRating out of 5
quality
1.0
punctuality
1.0


Response from Christie's Appliance
Thank you for bringing this matter to our attention. We do try our best to keep our customers informed on their part status but have failed to do so in this situation. Unfortunately, the part you were inquiring about was not available to order from our local parts suppliers or the manufacturer. We were diligently looking for the part online and waiting for the manufacturer to contact us back regarding if the part could be substituted with a current part. Unfortunately, we are not able to substitute or locate the part. We accept full responsibility for not returning your calls and this issue has been addressed with the Service Manager and his department. Please accept our sincere apologies as we do appreciate your business. If you would like to discuss this matter, please call me at 520-326-7129. Thank you, Kara Boucher Vice President Christie's Appliance

JOHN R.
10/2006
5.0
appliance sales
  + -1 more
Very smooth easy experience. Was shown some different models, asked some questions, and was able to decide what I wanted. Set up installation on a mutually agreed day. Showed up on time, and did a great job of installing both appliances. Very satisfied.
Description of Work: I bought a washer and dryer from Christie's. First the washer, and then after having duct work completed by someone else, I bought a dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JOHN R.
10/2006
5.0
appliance repair
  + -1 more
The service call was on time. They give a 2 hour window for you, and will call if that can't be met. The repairman was very honest about the leaking washer. It could be fixed, but it would cost about 65% of what a new washer might cost. He also indicated that the transmission might have been damaged because of the leak, or might show problems sooner than expected. His quote did not cover that. I asked about the expectancy of this model. He said between 10 and 12 years, so all in all it seemed like I needed to go shopping for a new washer. I had read consumer reports recently, and asked for his recommendation on a good unit, and he immediately said Whirlpool. Consumer Reports had recommended them also (among others) and said they were very reliable, which is important to me. One other thing I really liked was that if you came into Christie's and bought an appliance after paying a service call, they give you a $25 coupon towards the washer, so that service call really cost $37.
Description of Work: I called a number of appliance repair companies, got quotes and an estimate on when they could look at my leaking washer. Christie's was able to get there in a reasonable time, already had the model number on record (I bought the Armana washer from them 10 years ago) and there quote was competitive. They came as scheduled, examined the washer and gave me a quote for the repair. I decided not to have the washer fixed, as it was over 230 dollars, and other problems could still be there after the leak was fixed with the new seals. I paid $62 for the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

SEJAL P.
10/2006
5.0
appliance sales
  + -1 more
The experience was good. The salesperson was helpful and answered our questions and helped us find a refridgerator that matched the rest of our appliances and that would fit our lifestyle needs.
Description of Work: I needed to purchase a refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

WAYNE S.
10/2006
5.0
appliance sales
  + -1 more
Very good experience. Delivery and set up was just fine. The workers were very careful no to damage the walls, floor or the washer itself. I'm happy with their service.
Description of Work: I was searching for a replacement clothes washer. Sales folks were very easy to deal with, no pressure, but offered good advice. I ended up purchasing a washer and extended warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

RAJ H.
08/2006
5.0
appliance sales
  + -1 more
Very good. Timing was a bit of an issue. Found dents a week later and Christies made good.
Description of Work: Range purchase.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Warren L.
07/2006
5.0
appliance repair
  + -1 more
CHRISTIE'S DID AN EXCELLENT JOB REPAIRING MY DISHWASHER. THEY REPLACED THE BURNT OUT MOTOR. IT WAS CERTAINLY CHEAPER THAN REPLACING THE WHOLE DISHWASHER. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: THE COMPANY FIXED OUR DISHWASHER. THE MOTOR WENT BAD, AND THEY REPLACED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

MARY S.
07/2006
5.0
appliance repair
  + -1 more
THE MAN THEY SENT OVER WAS VERY NICE. HE WAS VERY DILIGENT AND FOCUSED. IT DID TAKE HIM A LITTLE WHILE TO FIGURE OUT THE PROBLEM, BUT AS SOON AS HE DID, HE GOT IT REPAIRED. I WAS VERY PLEASED WITH HIS WORK.
Description of Work: I HAD THIS COMPANY COME OVER TO MY HOME AND REPAIR THE ICE MAKER IN MY REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

07/2006
5.0
appliance repair
  + -1 more
THEY CAME TO FIX MY STOVE AND WERE VERY POLITE. AFTER FIXING MY STOVE THREE TIMES, THEY TOLD ME THAT I NEEDED A NEW STOVE. THEY DID NOT CHARGE ME A FEE FOR THE THIRD TIME AND HELPED ME FIND A NEW STOVE.
Description of Work: I HAD TO HAVE THE OVEN ELEMENT AND THE BURNERS REPLACED ON MY STOVE MULTIPLE TIMES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2006
5.0
appliance repair
  + -1 more
WE ARE VERY SATISFIED WITH THIS COMPANY'S WORK. MY HUSBAND AND I HAVEN'T HAD A PROBLEM WITH THE DISHWASHER SINCE. THE COMPANY WAS EXTREMELY PROFESSIONAL, AND WE WOULD RECOMMEND THEM TO ANYONE.
Description of Work: THEY REPAIRED OUR DISH WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
appliance repair
  + -1 more
WE LOVE USING THIS COMPANY BECAUSE THEY STAND BY THEIR APPLIANCES, AND IF SOMETHING BREAKS THEY COME RIGHT OUT TO FIX THE PROBLEM AND GIVE THAT REPAIR A WARRANTY. THEY GET THE WORK DONE FAST.
Description of Work: WE HAD THE REFRIGERATOR WATER DISPENSER VALVE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

HERMAN D.
07/2006
5.0
appliance repair
  + -1 more
WE WERE VERY HAPPY WITH THE WORK DONE. THEY HAD OUR ICE MACHINE UP AND RUNNING AGAIN IN NO TIME. THE PRICE WAS VERY REASONABLE AND I WOULD DEFINITELY HIRE THEM AGAIN IF NEEDED.
Description of Work: MY HUSBAND AND I HAD CHRISTIE'S APPLIANCES COME IN AND FIX OUR ICE MACHINE IN OUR REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
appliance repair
  + -1 more
THE COMPANY DID A MARVELOUS JOB FIXING OUR DISHWASHER. THEY REPAIRED THE MOTOR AND IT WORKS VERY WELL THE MEN THAT SERVICED THE DISHWASHER WERE VERY PUNCTUAL AND THE WORK WAS PROFESSIONAL.
Description of Work: THE MOTOR WAS STUCK ON OUR DISHWASHER, SO THEY REPAIRED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

3141 E Fort Lowell Rd, Tucson, AZ 85716

http://www.christiesappliancetucson.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Mattresses

FAQ

Christie's Appliance is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Christie's Appliance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Christie's Appliance does not offer free project estimates.
No, Christie's Appliance does not offer eco-friendly accreditations.
No, Christie's Appliance does not offer a senior discount.
No, Christie's Appliance does not offer emergency services.
Yes, Christie's Appliance offers warranties.
Christie's Appliance offers the following services: Appliance and Mattress sales & Appliance repair.

Contact information

3141 E Fort Lowell Rd, Tucson, AZ 85716

http://www.christiesappliancetucson.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM