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My Computer Works

Computer Repair, Computer Training, Computer Sales,

About us

When your P.C. , Tablet or Cell Phone has you stumped you need an American based tech team on speed dial: Call Now: 877-378-9258. Remote, online, and in home support from the good old USA. In need of a performance improving tune-up? Have a virus or spyware issue? We have you covered. Have questions about a program, your printer, importing photos, working with websites, working with your computer, or just needing advice on what to buy? My Computer Works membership gives you go to access to the IT support you need, a data-back up solution second to none, and training all in one place.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Computer - Tune-Up, PC & Mac, Laptop, Smartphone, Tablet, Home Automation Support, & Data Backup.

Services we don't offer

Laptop Parts, Hard Drive, & Flash Drive Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
MasterCard
Visa

Photos of past projects

Reviews

4.6269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
2%
2
2%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 126-150 of 269 reviews

Eric G.
09/2018
5.0
computer repair
  + -1 more
Matt called immediately after I reached out to Angie's List was here in a half an hour. He was professional and informative. I would surely hire him again. Very pleased.
Description of Work: Fixed 2 computers, and connected 2 printers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kim W.
09/2018
5.0
computer repair
  + -1 more
Excellent service. Knowledgeable and pleasant technician.
Description of Work: Assessed old computer, transferred files onto new computer, answered questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Arthur H.
09/2018
5.0
computer repair
  + -1 more
The Tech was great, worked until all issues were solved. I won't hesitate to use My Computer Works again.
Description of Work: Email issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Frank H.
09/2018
5.0
computer repair
  + -1 more
The computer was fixed and also advice given on how to improve the computer..
Description of Work: Sound did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael W.
09/2018
5.0
computer repair
  + -1 more
These guys are the best! Always there when you need them the most. They take as long as is necessary to resolve the problem. It is money well spent for the peace of mind. Usually have me up and running in short order. Always solve the problem!
Description of Work: Normal glitches that crop up from time to time. Chinese hackers, computer demons, hijackers, id10t, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesley P.
09/2018
5.0
computer repair
  + -1 more
My tech, Gianni, was great. Removed the virus, cleaned up my Mac, downloaded updates. Very knowledgeable, professional and responsive. Would definitely use them again.
Description of Work: Needed a virus removed asap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen B.
09/2018
5.0
computer repair
  + -1 more
It took a long while, but the work was satisfactory and the people who helped me were very patient with this computer illiterate person!
Description of Work: determining why my computer would not stay connected to the internet: poor signal strength, when I purchased a new computer, technicians helped me set it up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sandy L.
09/2018
5.0
computer repair
  + -1 more
Excellent service as always. I contract them on a monthly basis.
Description of Work: Needed help with my laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Rose D.
09/2018
5.0
computer repair
  + -1 more
Great! The technician was knowledgeable, easy to understand, and professional.
Description of Work: Technical help with Gmail, Facebook, and downloading pictures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sharon O.
09/2018
5.0
computer repair
  + -1 more
well, I can play pinochle now. all other functions seems to be working as well.
Description of Work: getting use of pogo.com

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary W.
09/2018
5.0
computer repair
  + -1 more
A good experience for me. My PC could not open a word doc with multiple installs and uninstalls the PC was not functional. Upon the advise of the tech I purchased a new PC and I had him work on the transfers...he did a great job...its so challenging not to have the simplest of systems work like the opening of a document or email ...what we take for granted! I want to be able to rely on a effective tech company and I think I have found that with My Computer Works. I would highly recommend.
Description of Work: total transfer of files, email etc., to new PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Donald H.
08/2018
5.0
computer repair
  + -1 more
Very efficient, knowledgeable service from the technician.
Description of Work: installed program to protect against malware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Judith L P.
08/2018
5.0
computer repair
  + -1 more
When I called it in to HughesNet, to report it, they connected me with Tech Support. I called on 20 August 2018, and they scheduled a Technician to come out in the morning of 22 August. So I had only to wait one day (21st) and that was great. The Tech came as scheduled, and had the issue resolved in less than an hour.
Description of Work: Lost my satellite signal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Guy S.
08/2018
5.0
computer repair
  + -1 more
See my response to your questionnaire.
Description of Work: Configure e-mail function.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49.95

Wayne M.
08/2018
5.0
computer repair
  + -1 more
Very well. The problem was solved and the computer was optimized. Unneeded software unnstalled.
Description of Work: Solve lockup problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Alene U.
08/2018
5.0
computer repair
  + -1 more
I began using My Computer Works several years ago. They have helped me with two crashes wherein my data was restored successfully and many other issues that have come up. I highly recommend their services to you whether you are a business with several employees or just an individual, self-employed person like I am. The price you pay versus the quality of their services is invaluable.
Description of Work: I pay a monthly service fee for their backup and maintenance package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

IDA R.
08/2018
5.0
computer repair
  + -1 more
So late in the day, I received an immediate response ... All information relayed - followed through thoroughly and in a timely manner ...
Description of Work: Malware Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.95

Angela W.
08/2018
5.0
computer repair
  + -1 more
I have been a member for 10 years. Techs have always been knowledgeable and really spend time resolving problems. Sometimes it is my error, or need explanation, or taking the PC restarting from fresh. I have express with gives me the quickest response and I included my cell phone. Most service companies handle only hardware, most of my issues are software, which really need expertise.
Description of Work: Devices did not work and Phone missing app

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond L.
08/2018
5.0
computer repair
  + -1 more
As usual, the technician was able to identify the problem in a timely manner and get it fixed. I've subscribed to this service for many years now and they always do a great job.
Description of Work: Technical computer help

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Joseph D.
08/2018
5.0
computer repair
  + -1 more
As I explained in my follow up, it went terrific and Crystal even updated my malware protection for me after fixing initial problem. I have dealt with others, but i finally got on to a real good outfit. Keep up the good work.
Description of Work: Had to have set up of backup run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Vicky T.
08/2018
5.0
computer repair
  + -1 more
The fellows at MCW never gave up and worked for two and a half days - as you can see all is well. I have been a happy camper for many years with them!!
Description of Work: My computer had been hacked and wiped clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney N.
08/2018
5.0
computer repair
  + -1 more
Fine. Turns out my problem may be modem related.
Description of Work: "Clear" my computer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Linda G.
08/2018
5.0
computer repair
  + -1 more
My Computer Works has always responded promptly to my requests for computer problem service. There has not been a situation that they were not able to resolve, including assisting me transition all data from a hard drive "crash" to a new computer, identifying & extracting viruses, setting up new printers and resolving printer/computer communication issues. I am in a business where computers are critical to my success.
Description of Work: Technical support for my computer; suspected virus

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
08/2018
5.0
computer repair
  + -1 more
My technician was proficient, and got my computer back. Had Microsoft not given out the "free" upgrade to Windows 10, everything would have been fine. They do not work together. I'll get a new computer in 2020, until then, My Computer Works will keep my computer running smoothly.
Description of Work: Reinstalling Windows 7

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
08/2018
5.0
computer repair
  + -1 more
Computer checked out with no problems and I was given instructions about what to do in the event of this situation occurring again so that it could be determined where the origin of the problem was. Technician was very knowledgeable, helpful and courteous.
Description of Work: Computer check up concerning a pop up add and its legitimacy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7975 N Hayden Rd #C-320, Scottsdale, AZ 85258

http://www.mycomputerworks.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
86019
Trade License Locale
CA
Trade License Authority
California: General
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales,
Phone Service - Cellular,
Office Equipment Repair

FAQ

My Computer Works is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

My Computer Works accepts the following forms of payment: American Express,MasterCard,Visa
Yes, My Computer Works offers free project estimates.
Yes, My Computer Works offers eco-friendly accreditations.
Yes, My Computer Works offers a 10% senior discount.
Yes, My Computer Works offers emergency services.
Yes, My Computer Works offers warranties.
My Computer Works offers the following services: Computer - Tune-Up, PC & Mac, Laptop, Smartphone, Tablet, Home Automation Support, & Data Backup.
Laptop Parts, Hard Drive, & Flash Drive Repair.

Contact information

7975 N Hayden Rd #C-320, Scottsdale, AZ 85258

http://www.mycomputerworks.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM