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Air Conditioning by J Inc

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Additional DBA - AC By Jay, Digital Air. Our company is locally owned and committed to bringing world-class cooling and heating repair services to homes and businesses in the Phoenix, Arizona area. When you have an AC or heating emergency, or need to replace your current HVAC system, you need a qualified company you can trust. Additional phone number - (480) 946 3760, (480) 998 0791, (480) 998 3054, (480) 998 7464.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning Repair & Replacement, Air Conditioning Tune-ups, Heating Repair, Replacement & Tune-ups, Plumbing Services, Water Heater Services & Water Treatment Replacement

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
11%
3
6%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 87 reviews

Janice H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their service has been excellent. We have been very satisfied with their service. They are very competent and thorough. They are a good company to have on your list to call.
Description of Work: They do the semiannual checkups. They came by and did another inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deann H.
10/2012
3.0
plumbing
  + -1 more
They came in and installed toilets when we purchased the house. Within two days they were leaking on our tile. We had the guy come back out. When we had a problem with the air conditioner, we were told a part needed to be replaced on our own. The part should have been replaced under warranty on a piece that they had installed.
Description of Work: We have been disappointed with their plumbing work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

weldon D.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for quite some time. I have been very happy with them. They have been very professional and courteous. They do good work. I am happy and plan to stay with them.
Description of Work: They have mainly helped with air conditioning issues. I have purchased a couple of air conditioners from them in the past. I have a maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Arleen H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They gave me a price for a new system. They were a little too expensive, so I went with someone else.
Description of Work: I needed an evaluation of my air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
The estimate was fine, but they were going to be expensive.
Description of Work: They gave an estimate on our air conditioner.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
The service technician was very professional and friendly. He inspected the unit which is a gas furnace coupled to an a/c unit with the compressor on the roof and air handler inside the home's furnace room. Unfortunately for me, he recommended replacement of the unit due to excessive debris within the evaporation coils. Due to the gas furnace being coupled to the air handler coils, he said repair maintenance was not recommended due to the age of the unit, probability of the gas parts breaking during dis assembly, and the existing type of Freon becoming no longer available due to the new units using a different type. He explained his reasoning, taking his time so that I could understand.
Description of Work: The service entailed an year's service agreement including two inspections and cleaning of an air conditioning / heating unit. The service agreement was purchased through Angieslist. The inspection also included cleaning of the condenser coils and analysis of the entire system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Randa M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
A/C By J is the best company in the world. They are honest, on time, clean, reasonable and I like dealing with a local company
Description of Work: I bought a new heat pump from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KC Y.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
The service person arrived within an hour of our call. He moved the outside unit back onto its place on the cement pad and placed rubber beneath each of the 4 legs to ensure that it did not travel off the pad in the future. He said that the motor was a variable speed motor that needs to find its rhythm before settling in on a consistent pace which would be quieter, thus the noise was to be expected and not a sign of any problem.
Description of Work: Outside unit I had 2 issues: 1) it had “traveled” off of the cement pad where it sits, 2) the motor was making excessive noise which we thought might be an indication that it was about to spin out of control.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

EARNEST W.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very punctual and follow up well. The service is good. If the ever mess up, they will come back right away. I have recommend them highly over the years. My friends also seem pleased their service.
Description of Work: They have done ac work for me for twenty years now. Most recently, they installed a water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary Jane W.
08/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are very friendly. There is never a hidden cost. They are straight forward. They are professional and on time. I am happy with their service.
Description of Work: They have done both air conditioning and plumbing work for us. We currently have a contract with them. They most recently installed a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

RICHARD M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very good but you have to stay on them. They were supposed to do a couple of checks of our new unit but we had to call back a couple of times to remind them of the service. However, their work is great. I would recommend their services. They are professional. They do a really good job. They are competitive. Their service is excellent.
Description of Work: They do our maintenance. We have bought and they installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRY P.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their service is excellent. I would highly recommend their services. They are quick and efficient. I am very happy with their work.
Description of Work: I have a service contract with them. They come out twice a year to check the unit. They have also done a few repairs. We us them for any of our air conditioning needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MARTHA M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have had good experiences with them. They did have to return re fix something but is was at no additional cost because of our warranty program. We were happy with the service.
Description of Work: We originally purchased our ac unit form them. They most recently returned to replace some sort of relay for the unit because it was not cooling properly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They were on time and did what they said they would do.
Description of Work: Last year they repaired my old unit. This year they installed a new top of the line unit for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Cheryl M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are always the people we call regarding any of our heating and air needs. They are fabulous and have a lot of integrity. They are very honest and the technicians are knowledgeable. I have nothing but positive things to say about my experiences with them.
Description of Work: They have done work for us for fifteen years now. They do a regular check up on both the heating and air through our maintenance program

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob L.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They were on time and took care of the problem expediently.
Description of Work: They checked for a free-on leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jackie H.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were really good. Exactly two months after the work one of my ac units needed a replacement part. I was a little upset. However, I liked them so much that I did purchase a warranty program through them. They are a little costly but so far the service has been worth it.
Description of Work: They did preventative maintenance on my ac unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
I used them for the whole entire time I lived in Scottsdale AZ. They were very good and worked in a timely fashion. They were punctual and easy to get ahold of. They do great work.
Description of Work: Installed new air conditioner and provided all my Heating and A/C need

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLE K.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have been using their services for years now. Their prices are fair. They are very nice people. They provide excellent service seven days a week. They are always excellent. They tell you when they are going to come and always give you a window of time. They are professional, honest, and prompt.
Description of Work: They come twice a year to service our ac and heat. Most recently they installed a mini split for my heating and air to compliment the unit outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikki C.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
my a/c has a freon leak. Financially, I'm not able to buy a new unit. The technician was great and gave me other options. He came out right away and repaired the unit. So far, so good!
Description of Work: My a/c has a freon leak. They replace a part, plugged the leak and added freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Marilyn D.
07/2012
3.0
heating & air conditioning/hvac
  + -1 more
I used them for a long time but I switched to a another provider. I felt they continuously tried to do extra work and implied that I needed a new unit all together. They first stated I need free-on for my ac unit. I contacted my home warranty company and they assured me I did not need free-on. The provider then tried to resolve the matter and agreed I did not need the free-on. If I did not have the home warranty company I would have paid the provider for the free-on service. It did cost me additional fees for my warranty company to come out for something that did not need to be done and the provider did not try to make it right.
Description of Work: I used their services a year ago. They did my general yearly maintenance for my heating and air unit.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$324

Elizabeth G.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
We were referred to them by a friend. When they came out to replace the air conditioner unit on our rental property, the roof where the unit was to be removed and replaced, was difficult to get access to but they were very understanding about our unique circumstances and worked out a solution. We had to bring in a pipe of crane in order to be able to get access to the roof area that they needed to work on. We paid 2,900 for the new unit.
Description of Work: We use Ac By J Inc. for heating and air conditioning work. The last time they came out to do an annual checkup and service for our air conditioner in our house. They did some maintenance work too. They also replaced an air conditioner unit on a rental property that we have, a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

V. Paul G.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were great and fantastic. I got several prices from others, and they were competitive. They were very responsive.
Description of Work: I used Air Conditioning by Jay Inc for installation of heat pump. They also installed a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Paula T.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The original person is Jay. I've probably known them since 2002. I have an Arizona home that has 2 units sometimes instead of one and they are on east and west side of my home. I also have a contract with them to do maintenance, but they've replaced both my units. They have tremendous competency. They are probably not super, super cheap, but they are at least trustworthy and reliable. It's an annual maintenance contract for $320 for 2 units. I didn't pay them anything this time because I was still under the first fee that I paid back in May. I would recommend them and tell people that they are highly reliable, competent and informative. They are able to follow through if there are issues. I would give them a B on their price because I'm sure there are other companies that will do it for cheaper, but then I get what I pay for. I would give them an A+ on quality. They were small mom and pop and they've grown quite a bit. They've still maintained the mom and pop feel even though they have a lot more people in service. I'm glad that this company is a company that is still there for people. They are top notch.
Description of Work: I used the services of Air Conditioning By Jay Inc a week ago for checking the tune up. They've replaced 2 air conditioners for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Ron L.
07/2011
4.0
heating & air conditioning/hvac
  + -1 more
Sales was very good. Responded in a timely matter and followed up without being a pest. The installation crew was good.I did have an issue that has not yet been solved. When crew installed front unit. They damaged one of my decorative poles by leaning ladder against it to get on roof. A manager did come out and was going to send a person out to look at it. I have not seen the guy nor has manager called me back. In the scope of things it is not that big a deal except it is like a burr in my saddle. Otherwise I was very pleased and would use them again.
Description of Work: Replaced three ac units with 3 heat pump units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Contact information

7595 E Gray Ste 1, Scottsdale, AZ 85260

www.acbyj.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters

FAQ

Air Conditioning by J Inc is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Conditioning by J Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Air Conditioning by J Inc does not offer free project estimates.
Yes, Air Conditioning by J Inc offers eco-friendly accreditations.
No, Air Conditioning by J Inc does not offer a senior discount.
Yes, Air Conditioning by J Inc offers emergency services.
No, Air Conditioning by J Inc does not offer warranties.
Air Conditioning by J Inc offers the following services: Air Conditioning Repair & Replacement, Air Conditioning Tune-ups, Heating Repair, Replacement & Tune-ups, Plumbing Services, Water Heater Services & Water Treatment Replacement

Contact information

7595 E Gray Ste 1, Scottsdale, AZ 85260

www.acbyj.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day