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AAA Cooling Specialist

Heating and Air Conditioning, Air Duct Cleaning

About us

AAA Cooling Specialists is the leading expert in Heating & Cooling with an emphasis on energy efficiency. We pride ourselves in exceptional customer experiences. Helping people stay comfortable in their homes. We are creating value by educating the customer. We show our customers how to make their homes more energy efficient by providing information when they need it. We are dedicated to making everyone comfortable in their homes. Although we don't offer 24/7 service we do emergency service calls up to 9 PM. We offer free estimates on new system installations.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning, heating, evaporative coolers, service, maintenance and new installation, duct cleaning, indoor air quality, duct work, duct cleaning, negative pressure test

Services we don't offer

Chillers, Window AC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
2%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 135 reviews

Jeff S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Technician was informative and honest.
Description of Work: Tune up and annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AAA Cooling Specialist
Thank you so much for taking the time to leave a review. We truly appreciate your business.

Kristie J.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brandon was very friendly and efficient. He introduced himself when he came to the door (on time) and from there is was very easy to talk with him and explain what I needed. He was also very good at letting me know what my A/C needed and didn't need at this time. He took pictures of the unit (on the roof) to show me how it looked and what could be done now. I purchased my A/C from AAA Cooling and after having Brandon out I know I will not use any other company to work on the A/C. I am very happy with the company and especially Brandon. Thanks for the help.
Description of Work: Brandon did a pm on the air/heat system I have and also informed me of the savings programs they have. I opteyed for the Silver and it will save me money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AAA Cooling Specialist
Thank you so much for taking time to write a review. we truly appreciate your business.

Kathy Z.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Awesome, I will continue to use this company, very professional and courtesy.
Description of Work: Esteffon Dorn came out late afternoon to install new condenser motor. Was here for 60 minutes, did a great job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from AAA Cooling Specialist
Thank you so much for the review [Member Name Removed]. You made my day. We appreciate your business!

Steve W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They called a half hour prior to arrival. Were punctual. They used bottles when inside my home. Service person professionally dressed and briefed me on observations. A coil cleaning was required so I requested that he do this work. It was completed efficiently and I signed up for another's inspection in the spring. Very satisified and would recommend this company.
Description of Work: Had them attend to do a basic tune up of of my A/C and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Cooling Specialist
Thank you for sharing your experience with us and we truly appreciate your business.

Mario F.
01/2017
1.0
heating & air conditioning/hvac
  + -1 more
They had to reschedule. Tech was prompt, professional & courteous. Our home does have 2 - A/C-heat pump units which I did explain when making the appointment. Tech checked all; no repairs needed however did try to sell "maintenance" packages. Problem is that several weeks after our visit the office contacted us demanded an additional $75; stating that the coupon was only good for one unit. This is not mentioned in the coupon. Wasn't mentioned by the office when I made the appointment nor mentioned by the tech. Scam. I would not recommend this company based upon their deceptive practices.
Description of Work: $75 HVAC checkup deal

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$75

Barbara C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very fast, professional installation. When a problem cropped up a few weeks later they came out the same day and fixed it no charge.
Description of Work: New heating/cooling system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from AAA Cooling Specialist
Thank you for taking the time and writing a review , it was a pleasure to serve you.

Kurt M.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. John was very friendly and professional. Have used them several times and been pleased with the service.
Description of Work: Heat pump check=up and coil cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AAA Cooling Specialist
We are happy to hear that you received friendly and professional service. We look forward to giving you exceptional service in the future.

barry B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
John, the technician, was extremely professional and efficient. He did routine maintainence(sp) and service for a Fall tune-up getting ready for winter. He was helpful, and competent. We have been using AAA Cooler Specialist for 20 years. They installed our current system, and we have nothing but positive things to say about them.
Description of Work: Twice a year seasonal service call for our ac/heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from AAA Cooling Specialist
We truly appreciate your business and are happy to serve you.

Kenneth N.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Their technician, "John", arrived promptly at the time we had scheduled for his visit. He was very personable, seemed quite knowledgable with regard to evaluating our air conditioning system and we quickly came to trust his advice. He was a terrific representative for his company. Overall it was a very positive experience and we will not hesitate to use AAA Cooling Specialists in the future.
Description of Work: Provided an annual evaluation of our home air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA Cooling Specialist
Happy to hear you had a good experience, and will choose us to serve you in the future. We truly appreciate your business as well as your feedback.

David P.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
AAA cooling did a nice job. Although they were a little late due to sick worker they did a great job and cleaned up very well. They were very apologetic for being late and made up for it by doing a great install.
Description of Work: New AC System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from AAA Cooling Specialist
Thank you so much for sharing your experience with us . We truly appreciate your business.

Don M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
terrific nothing worse than your ac unit being out in 100 degree. AAA was great they came out in less than 24 hours Brandon Buckner was excellent very knowledgable and helpful he disgnosed the problem right away Very nice young man
Description of Work: AC system was not working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from AAA Cooling Specialist
Your business and kind words are truly appreciated. Thank you for sharing your experience with us.

Marsha A.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Never needed AC repair before so I looked on Google to see who was near my home. Found AAA Cooling Specialists and called them. Mia answered right away and I told her I needed a service call ASAP. She tried to walk me through a couple of steps to see if we could figure out the problem. She was very nice and helpful. I had Brandon the technician here in 45 minutes and I was a mess. I was worried this was going to cost thousands. He was very calming and told me not to worry. He immediately diagnosed the problem and had the part on the truck, this was an older system too. I was back up and running before noon. I was so happy with the service I received from this company I felt I needed to let you all know. Call AAA Cooling Specialists 480-481-0000. THEY ARE A GREAT COMPANY !
Description of Work: Repaired my AC/that had stopped working in the middle of the night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Response from AAA Cooling Specialist
Thank you so much for your kind words and taking the time to share your experience. We truly value your business.

Jennifer B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and answered all of my questions. it was a pleasure to have Oliver and John work in our home.
Description of Work: New thermostat and signed up for warranty for semi-annual service to two AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from AAA Cooling Specialist
Thank you so much for your business and kind words [Member Name Removed].

Robert P.
07/2016
5.0
air duct cleaning
  + -1 more
Have used AAA Cooling for over 3 years to do both my & my daughter's homes semi-annual a/c tune-ups. We continue to be satisfied with their service, flexibility and prices!
Description of Work: semi-annual a/c tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Charles O.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
It took awhile to find leak, but they found leak and replaced coolant. The price was very reasonable compared to other quotes.
Description of Work: Repaired A/C due to leaking coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from AAA Cooling Specialist
Thank you so much for the review, we are glad that you had a pleasant experience. We appreciate your business.

Jeri M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Brandon, was extremely thorough and spent a lot of time educating both me and the seller's agent about the system and HVAC's in general. I was very impressed with his professionalism, his knowledge, and his overall customer service; and I would recommend this company to anyone. (The cost would have been less had the roof not been so high.)
Description of Work: I called AAA Cooling Specialists to inspect an HVAC system in a home I'd offered to purchase. It was a split system, with one part on a very high roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pam M.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
AAA Cooling installed two new TRANE AC units at our residence. We selected AAA Cooling because they claimed to be Trane certified. One of the units leaked multiple times causing $3900 in damage to our home. AAA Cooling offered to settle the damages requiring a full compromise and release denying any responsibility for the damage or future repairs. Due to concerns regarding the problematic installation, we elected to file a homeowners claim to repair the damage. We only asked AAA Cooling to reimburse the $1,000 out of pocket deductible. AAA Cooling refused to take any responsibility for the damage to my property and now are not returning my calls or responding to correspondence. It does not seem right that a company can cause thousands of dollars of damage to your home and not be accountable.
Description of Work: installed 2 Trane AC units

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$13,000

Laurie G.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
The technician was on time did a great job. Explained to me what he did and why everything checked out fine. He did a great job.
Description of Work: Checked rust in the drip pans of the units in the attic to make sure the rust was only superficial. Check the temperature differential of the A/C units to determine if they were within minimum standard limits.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from AAA Cooling Specialist
Thank you so much for your business, we appreciate the positive feedback.

Robert P.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
See above for details. PS: Angie's List: I think their correct name is 'AAA Cooling Specialists' , not 'Cooler Specialists'
Description of Work: John did a thorough A/C inspection for a reduced price ($75) thru Angie's List and only found that the coils needed to be cleaned. He also gave us the option for another cleaning in 6 mo. via a 1 year service contract, for another $50 over the coils cleaning price. I thought it was a good deal. I went up on the roof to watch John work, and learned a bit about the procedures he had to follow. I did this because of a free inspection I got from another co. (Delta Mechanical) the previous week that resulted in estimates of required repairs between $637 and $2573. Because we are a senior couple, I felt that their tech. was trying to take advantage of us. As such, I sought a Trane A/C recommended company that had a very good record on Angie's List, and wasn't disappointed. Do your research to get a better idea of who to trust!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

Richard P.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything was top notch with absolutely no up-sell or recommended "options" that would have added to the tab. Maybe not the cheapest in the greater Phoenix area but most definitely very professional in all aspects.
Description of Work: Performed APS Advanced AC Tune-Up on 2 AC units.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from AAA Cooling Specialist
We are glad you had a "top notch" professional experience. We thank you for your business.

Mike W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used AAA Cooling Specialists for over a year now. I am on their maintenance service plan. They are very punctual in scheduling my quarterly service and very accommodating to meet my schedule not theirs. Their technicians are very professional and knowledgeable and the office staff is always the same. Last October I had a unit fail at another property that I have that is a rental unit and this property at the time was not on a maintenance schedule. They jumped on the issue immediately upon my call and were able to make temporary repairs before installing a new unit which minimized the discomfort for my tenant I would highly recommend AAA COOLING SPECIALISTS
Description of Work: Routine maintenance/service on 2 hvac units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201

Response from AAA Cooling Specialist
Thank you so much for your kind words., We truly appreciate your business !

Michael W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
John got six A's again (second time).
Description of Work: Installed surge protectors on three AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$606

Michael W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
John got six A's. That says it all.
Description of Work: Annual inspection and cleaning of three AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$658

steven S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Once on the roof, the technician - John, saw that their was a bed of pine needles and cones that was challenging the system and was a potential fire hazard. He filled three, 36 gallon bags with debris from the roof; filled half a bag from the evaporator section and then did a complete service. I was so impressed I signed up for a semi-annual program so AAA can prep the system for winter
Description of Work: It started out simply. Do a a seasonal check on the AC. But they did so much more. I highly recommend this contractor for AC and system heating needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Response from AAA Cooling Specialist
I am happy to hear that you were impressed by the service we have provided and we will continue to strive to do so in the future. Thank you for your review and we appreciate your business.

Michael R.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Scheduling was very easy. Technician showed up on time. He worked hard and did exactly what was required. He was professional and didn't try to sell me anything. He gave recommendations that may be needed in the future but no pressure sales and that was very nice.
Description of Work: Utilized AAA cooling as part of the APS AC service. I had read the reviews on Angies list when selecting on of the approved vendors from APS and liked what I read. From the scheduling, to the service, everything was exactly what I had anticipated. If and when I need service again, this company will be my top choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AAA Cooling Specialist
We are glad to hear you had an enjoyable experience and look forward to working with you in the future. Thank you for your review and we appreciate your business.

Contact information

16419 N 91st St Ste A115, Scottsdale, AZ 85260

http://www.aaacoolingaz.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
228755
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
01/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

AAA Cooling Specialist is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

AAA Cooling Specialist accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AAA Cooling Specialist does not offer free project estimates.
Yes, AAA Cooling Specialist offers eco-friendly accreditations.
Yes, AAA Cooling Specialist offers a 10% senior discount.
Yes, AAA Cooling Specialist offers emergency services.
Yes, AAA Cooling Specialist offers warranties.
AAA Cooling Specialist offers the following services: Air conditioning, heating, evaporative coolers, service, maintenance and new installation, duct cleaning, indoor air quality, duct work, duct cleaning, negative pressure test
Chillers, Window AC

Contact information

16419 N 91st St Ste A115, Scottsdale, AZ 85260

http://www.aaacoolingaz.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM