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The Hook Up

Stereo and Home Theater Systems, TV Service - Cable, Electrical,

About us

In business since 2003, The Hook Up specializes in dealing with equipment issues. Not only do we sell new equipment, we troubleshoot and configure older equipment. We program universal remotes to make system usage easier. We install, troubleshoot and extend wi-fi networks. We help customers cut the cord from satellite and cable and transition them into internet TV. So if you are interested in a new system or need help with an existing system, please contact us. We have 160 positive Angie's List reviews and won the Super Service Award 11 times.

Business highlights

22 years of trusted experience

Services we offer

Home automation, computer repair, internet, TV sales & cable, stereo & home theater systems.

Services we don't offer

Virus removal & troubleshooting.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-160 of 160 reviews

Beth G.
08/2012
5.0
home theater design
Ā  + -1 more
It went very well overall!
Description of Work: Hooked up all our components to work on a universal remote. We had a mess and he figured it all out by getting rid of old wires and cables, and made everything sound wonderful. After measuring everything off to be sure we would have good surround sound, he mounted speakers on our ceiling which required a 10 foot ladder. He was very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LINDA V.
02/2012
5.0
home theater design
Ā  + -1 more
Great
Description of Work: Set-up of entire TV, stero, gaming systerm with stero surround sound....Did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia T.
01/2012
5.0
computer repair, home theater design
Ā  + 0 more
No time for this.
Description of Work: Very helpful in reorganizing the cords and instructing about the computer. Alan Brown is terrific. Thank you. cdt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rebecca S.
12/2011
5.0
cable tv service, home automation, home theater design
Ā  + 1 more
Very Good
Description of Work: Set up home surround sound. Computer connected wireless to TV, set up one remote. He was very patient in his teaching seniors with very little experience in electronics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Cynthia T.
11/2011
5.0
electrician
Ā  + -1 more
Very Well
Description of Work: TV wires and directionsExtremely helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie L.
06/2011
5.0
home theater design
Ā  + -1 more
very well
Description of Work: bought 4 speakers dvd hooked up the system. Its good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$675

Fred B.
03/2011
5.0
cable tv service, electrician, home theater design
Ā  + 1 more
Excellent service.
Description of Work: Excellent service. Knowledgeable and good follow-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Lynn A.
12/2010
5.0
home theater design
Ā  + -1 more
great.
Description of Work: Had all of my home theater stereo equipment installed, included running speakers, connect WII, cable, receiver, DVD player/recorder, etc. Provided me with a key to help me learn and understand the audio and video connections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RONNIE P.
07/2009
5.0
cable tv service
Ā  + -1 more
Fantastic
Description of Work: Two years ago I called Alan who built an entertainment system for me. He came on time...did everything correctly....explained everything in plain english so we could understand it and knows what he is doing. How many people have you met that know what they're doing....that's why you check Angie's list among others. Alan is cooperative, dependable and a nice guy. He is the bes you can get. So when my DVD/VCR stopped working I called Alan who came over free of charge, appraised everything and told me the best way to go forward and of course I tood his advice...and I'm glad I did becuase he checked a few other thngs that would have become a problem in the near future...which I'm sure others would not have checked As it was two hears ago and today Alan gets my highest rating....I would not let anyone else touch my system....so thatnk you Alan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

DAVID B.
10/2006
5.0
home theater design
Ā  + -1 more
Excellent, friendly service.
Description of Work: Installation of home surround sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

2020 W Union Hills Dr, Phoenix, AZ 85027

https://thehookupavmc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Service - Cable,
Electrical,
Computer Repair,
Internet Service,
Home Automation,
TV Sales

FAQ

The Hook Up is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

The Hook Up accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Hook Up offers free project estimates.
Yes, The Hook Up offers eco-friendly accreditations.
No, The Hook Up does not offer a senior discount.
No, The Hook Up does not offer emergency services.
Yes, The Hook Up offers warranties.
The Hook Up offers the following services: Home automation, computer repair, internet, TV sales & cable, stereo & home theater systems.
Virus removal & troubleshooting.

Contact information

2020 W Union Hills Dr, Phoenix, AZ 85027

https://thehookupavmc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM