THE HOOK UP
About us
In business since 2003, The Hook Up specializes in dealing with equipment issues. Not only do we sell new equipment, we troubleshoot and configure older equipment. We program universal remotes to make system usage easier. We install, troubleshoot and extend wi-fi networks. We help customers cut the cord from satellite and cable and transition them into internet TV. So if you are interested in a new system or need help with an existing system, please contact us. We have 160 positive Angie's List reviews and won the Super Service Award 11 times.
Business highlights
Services we offer
Home automation, TV sales & cable, computer repair, internet, stereo & home theater systems.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 1% | ||
| 1% | ||
| 0% | ||
| 0% |
This guy is good. All you have to do is listen to Alan's voice mail to know you're dealing with a pro. I had previously installed and wired my new home theater system and basically, nothing worked right from that point on. I had to use four remote controls.
Alan arrived and in about two hours, expertly connected all devices (including hard wiring my "smart" components to the Internet), set up and fine-tuned the sound system and programmed my Harmony 650 remote to operate all devices perfectly. He also carefully went over everything he had done and explained how to use the new remote control. I highly recommend Alan.
He arrived on time and performed the work very skillfully and without any fuss.
Although my particular job was a small one he has vast experience and knowledge, I would certainly recommend him to others who need this type of work performed.
I will certainly use him again should the need arise.
Great job Alan
I contacted Alan to discuss installing a receiver I purchased. Alan identified that the receiver I purchased was not the receiver I needed. He clearly explained the differences in receivers and said he could sell me a receiver that will meet my needs. Alan arrived promptly for the appointment and efficiently installed the Stereo receiver and speaker selector, so I can use the built-in speakers in several rooms in my house. I now can listen to music throughout my house. Thank you, Alan.
Alan was terrific. Our Paradise Valley home is very complicated with wiring for cox, outdoor cameras, and a half a dozen pieces of electronic equipment all running wires behind our tv stand. Alan managed to figure out what looks and is very difficult to track back to sources. He was quick, thorough and knew what he was doing. He spent a good deal of time helping me understand how to use all six of my remotes not to mention how to navigate our new ulta hi definition tv. He really is a specialist and I would recommend him to anyone. I am so pleased I found him on Angie's List.
He hooked up the wi-fi, the DVD player, and showed us how to use the new DVR player and other new items. In addition, he took our old tv and set it up in our spare bedroom.
He was very understanding, prompt, and I would highly recommend him.
Licensing
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