THE HOOK UP

Well, the day of my appointment Jordan kept me informed of his schedule and that he was running late. I really appreciated the update. He was courteous and respectful. He understood my garbled description of my internet problems and resolved all of our issues in under an hour. I was amazed that he understood and how quickly he corrected the problem. I am so excited about finding him because we often have these problems and have no one to help. I was pleased with his pay scale.

We arrive to a warm atmosphere, Jimmy, had had a strong of bad phone luck and was in need indeed as his most recent device had become a sour e for glass slivers. While being greeted was less than engaging the ladder customer service more than made up for it and as we gleefully laughed as we exited to a humorous limerick our new friend behind the counter rattle off with a perfectly time cadence, is was over just like that!!!

Quick and efficient. Very pleased!

They were good. We would call them again. The price was reasonable. I think it is a really good service he provides for older people.

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This guy is good. All you have to do is listen to Alan's voice mail to know you're dealing with a pro. I had previously installed and wired my new home theater system and basically, nothing worked right from that point on. I had to use four remote controls.

Alan arrived and in about two hours, expertly connected all devices (including hard wiring my "smart" components to the Internet), set up and fine-tuned the sound system and programmed my Harmony 650 remote to operate all devices perfectly. He also carefully went over everything he had done and explained how to use the new remote control. I highly recommend Alan.

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It all went really well, Alan was professional and very knowledgeable.
He arrived on time and performed the work very skillfully and without any fuss.
Although my particular job was a small one he has vast experience and knowledge, I would certainly recommend him to others who need this type of work performed.
I will certainly use him again should the need arise.
Great job Alan

Alan did an excellent job, was very thorough and responsive throughout the process.

They are very good. They are very punctual and very knowledgeable on stereo systems. He helps select all components and he did all the installation and he is very neat and very clean on the installation. He is top notch.

I have used Alan Brown and his company several times over the past 3 years with my system and also my boss' systems. I originally found him on Angie's List. Alan is very responsive, very knowledgeable, reasonably priced and a total professional - gets in and gets the job done in a timely manner and always makes himself available to answer questions. I would HIGHLY recommend Alan and The Hook Up.

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The service was stellar. The communication prior to the work being performed was outstanding. They recommended all of the equipment. They hooked everything up and trained me on how to use everything. They were clean, timely, polite...couldn't have chosen a better company. Alan is very knowledgeable.

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, from Our old DLP model TV was on it's last legs and I called The Hook Up regarding the installation of a new LED flat screen SMART TV model. The owner Alan Brown has given me excellent advice in the past on the best types and models of large screen TV'S and components for several years and has done outstanding work in re-wiring my home theater system. I called Alan when our DLP set began to show signs of failure and he recommended several models (LED) to consider buying. I bought the model I liked best, had it delivered to the house and called The Hook Up and scheduled a day and time for installation. As in the past, in spite of his busy schedule, Alan scheduled a day and time that meshed with my availability  and, again as usual, arrived promptly at the appointed time. He removed the old 50" TV and helped me move it to the garage for pickup by a charitable organization. He unpacked the new LED 50" set and carried it into the room and began the assembly and wiring. I have several components which required rewiring; the rewiring was done seamlessly and tested for bugs. I own a universal remote (one of the best investments in electronics I've ever made. Using my computer and software Alan had added to my PC hard-drive several yeasts ago, In less than 15 minutes, Alan reprogrammed the universal remote to control all components of my home theater system. In just over an hour, I was up and running and watching an incredibly sharp LED TV picture, Now I can hardly wait until football season. As new components and new generations of TV become available, I will turn to Alan Brown and The Hook Up for advice and installation. Alan Brown is the best out there for advice and service on your home theater from complex wiring to components to speakers.

I contacted Alan to discuss installing a receiver I purchased.  Alan identified that the receiver I purchased was not the receiver I needed.  He clearly explained the differences in receivers and said he could sell me a receiver that will meet my needs.  Alan arrived promptly for the appointment and efficiently installed the Stereo receiver and speaker selector, so I can use the built-in speakers in several rooms in my house.  I now can listen to music throughout my house.  Thank you, Alan. 

Alan was terrific.  Our Paradise Valley home is very complicated with wiring for cox, outdoor cameras, and a half a dozen pieces of electronic equipment all running wires behind our tv stand.  Alan managed to figure out what looks and is very difficult to track back to sources.  He was quick, thorough and knew what he was doing.  He spent a good deal of time helping me understand how to use all six of my remotes not to mention how to navigate our new ulta hi definition tv.   He really is a specialist and I would recommend him to anyone.  I am so pleased I found him on Angie's List. 

We decided to replace the tv.

Alan came in and got to work hooking up and configuring our new television as well as the other devices attached to the television. He was efficient and knew exactly what needed to be done. When he discovered that we had a bad COX receiver, he left and came back a half hour later after we replaced the receiver. He only charged us for the time he was at the house working.
He hooked up the wi-fi, the DVD player, and showed us how to use the new DVR player and other new items.  In addition, he took our old tv and set it up in our spare bedroom.
He was very understanding, prompt, and I would highly recommend him.