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Howard Air

4.8(
1,744
)

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

... +5 more

About us

For more than 41 years, Howard Air has been one of the highest-rated heating and air conditioning companies in Arizona. Earning its reputation by consistently operating in an honest and transparent manner. Howard Air offers the industries premier products, brands and an award winning service and installation department. Call us today to experience the quality of our services. Weather replace or repair call Howard Air! Additional Phone Number: (602)633-9302

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,744 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1526-1550 of 1744 reviews
WALTER S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Good job, we see you were given the opportunity to experience our level of service at a discounted rate by purchasing the online coupon on Angie's List website. We look forward to the next preventative maintenance visit and another opportunity to provide exceptional service. So, from all of us at Howard Air, welcome to the family!
Bob F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maintenance. Great company!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Howard Air
Member, thank you for taking the time to tell others about your Howard Air experience. "Great company" is the exact impression we strive to leave on every visit, not just the first one. Thank you for being a loyal customer over the past few years and allowing us the opportunity to serve your needs. As a family owned, operated business we want customers for life and have done a great job doing so. So, from all of us at Howard Air, welcome to the family!
Lucy B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed AC
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$680
Response from Howard Air
Member, thank you for taking the time to rate your Howard Air experience. We are unable to locate your provided address and name in our database in order to determine how we could of provided a better experience. We would like to reach out to you by phone to better assist finding the property where we provided service. We look forward to speaking with you.
Linda V.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for rating your Howard Air experience. Thank you for also being such a loyal customer over the past few years. We have built our family-owned, operated company on loyal customers for over 35 years in the valley and don't plan on changing that. So, from all of us at Howard Air, welcome to the family!
Raul R.
12/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,067
Response from Howard Air
Member, we are sorry to read that you had a less-than-perfect experience with us. We would like to reach to you by phone and learn more about what we could of done differently. We look forward to speaking with you as we take customer satisfaction very seriously. We have earned over 800 positive reviews from members because of that commitment. Thank you.
Hans O.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Thank you for also believing in maintenance and its benefits. We look forward to next spring and your routine preventative maintenance. So, from all of us at Howard Air, welcome to the family!
Lillie G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced A/C. Unit had leaks and was a very old needed replacement. Howard offered several unit options and installation in a timely manner. They were neat professional and very polite. I have recommended them to friends and family. Can't go wrong with this company.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Howard Air
Member, thank you for taking the time to tell others about your Howard Air experience. We are happy to have had the opportunity to demonstrate our customer service as a technician and as an installer of your new equipment. We look forward to ensuring your new air conditioning system provides you many years of comfort with peace of mind that you have the best looking after it. So, from all of us at Howard Air, welcome to the family!
Lisa L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have been very happy with Howard Air. We recently switched from another provider to Howard Air. Their service representative Michael is very thorough, polite and efficient. This service was part of our maintenance package so, there was no cost to this service. He did run late that day due to a more extensive service prior to ours. My only suggestion would be is that they should have called us to inform he would be running several hours late.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We apologize for the delay in our tech's arrival. That day was very unusual for the fact we have two technicians ill that caused some small scheduling issues. We are concerned as well that you did not receive a call explaining this. We are looking into this as this is a part of our process. We take customer service very serious and have a strong commitment to your satisfaction. We look forward to providing a more fluid experience on your next maintenance visit. Thank you again for choosing Howard Air.
Barbara H.
10/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
1.0
Yes, I recommend this pro
$69
Response from Howard Air
Member, we are sorry to hear you had a less-than-perfect experience with Howard Air. We do not see any more information outside your rating to understand what we did to earn this. We have researched your visit and would like to reach out to you by phone to learn what may have happened. We look forward to speaking with you as we take customer service very seriously and always want to improve.
Lynn S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I forget the date. They added coolant to my system, as well as check it out. Their serviceman was fantastic, very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to tell others about your Howard Air experience (that took place on 9/25/14). Don't worry about not remembering the date as long as you remembered the level of service you were provided. Based on your review it looks like we left a lasting impression; exactly what we strive for. We look forward to the next routine visit or responding in case of emergency. So, from all of us at Howard Air, welcome to the family!
John M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine service, replace bulbs, pay for new maintenance contract.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,352
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Customer loyalty is the best compliment a company can receive as far as we can see. Thank you for allowing us the opportunity to introduce our award-winning service team and their dedication to customer service. Your enrollment in our maintenance plan is a great way to ensure peace of mind all year long. We look forward to each visit where we get to prepare your system for the upcoming season as well as prevent major breakdown when we need it the most. So, from all of us at Howard Air, welcome to the family!
Wes D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service and repairs
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to rate your recent Howard Air experience. Rain or shine we will show up on time and ready to work. This was demonstrated when we arrived on a cloudy, rainy day to perform your maintenance a few weeks back. Rest assured your system is ready for what every mother nature tosses at it. So, from all of us at Howard Air, welcome to the family!
Brandon A.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Howard Air
Member, thank you for taking the time to rate your recent Howard Air experience. We always strive for the "memorable" first impression when we have the opportunity to introduce ourselves for the first time. All A's tells us we did a pretty good job at that. We look forward to your next routine maintenance visit or answering the call in case of emergency. So, from all of us at Howard Air, welcome to the family!
Michael D.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Howard Air
Member, thank you for taking the time to rate your recent Howard Air experience. We would like to know what we could have done to earn better grades in some areas. If you don't mind one of our Service First team members will be contacting you by phone and discussing our opportunities. Thank you again for allowing us the opportunity to introduce ourselves and serve your repair needs. We definitely take customer service very serious and thank you in advance for your participation.
brian F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a/c unit and heating unit. On time and as expected.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Rest assured your two new CARRIER systems that were installed by best in the business (in our opinion) will provide your family many years of comfort. We look forward to hearing about it during our routine maintenance visits and ensuring your investment is performing at its peak. So, from all of us at Howard Air, welcome to the family!
Wendy H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very good.
Description of Work: They replaced my air conditioning unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to tell others about your loyalty to Howard Air. Thank you for allowing us to install your new unit back in 2012 and for allowing us to keep it running at its peak efficiency since then. Customer loyalty is the highest compliment a company can receive in our eyes. I guess you can say we're like family now. So, from all of us at Howard Air, welcome to the family!
Robert B H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: There professionalism was great. We needed our room air conditioner repair. They did all then necessary checks the to find the problem and repair it. Wouldn't you know it. A week later our main home conditioner stopped cooling. Since Howard air did such a great job the first time. On our room air conditioner. We called them again. As before they were very professional, and on time. They did the necessary diagnostic checks, and found a bad capacitor and replaced it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Night or day, 24 hours a day we will answer the phone. Thank you for choosing us the first time and a big thank you for choosing us the second time. What that tells us; is that we provided a "wow" experience to earn your business again. This is what we strive for on every visit. We look forward to a more "routine" visit next time and providing another great experience. So, from all of us at Howard Air, welcome to the family!
Vito G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
See comments above.
Description of Work: Serviced two heating and A/C units. Replaced one 30 amp 1 pole contactor and installed two surge protectors. Servicing the two heating and A/C units was an Angie's List special at $59.99 per unit. The price to replace the contactor was $179.14 and the price to install two surge protectors was $226.00. Technician was very professional, punctual and knowledgeable. Work performed was done in a professional manner and I was very satisfied with the work performed. I would use this provider again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. The saying "there are no second chances for a first impression" is true and even more important for companies in the service industry. With so many choices we truly appreciate valuable resources like Angie's List where you can evaluate the contractor based on other member's experiences. We have always felt that great customer service is the best advertisement a company can depend on. We look forward to the next routine visit and another opportunity to demonstrate our award-winning service. So, from all of us at Howard Air, welcome to the family!
Alice S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were quick to get back to me, but they do not service my area.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to rate the little experience you had with Howard Air. We are on pace and growing as a company to be able to service the entire valley by the end of 2015 to include the surrounding cities. We would love the opportunity earn your trust and business when your neighborhood is added to our service area. Thank you again for considering Howard Air.
CHARMAYNE T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had Howard Air come to my house for an estimate to replace my two a/c units. They had the best prices out of the 3 or 4 companies that I had out to my house. They also included two years of service and two programmable thermostats to seal the deal. The install went very well. They were on time, professional, courteous, and cleaned up after the install. I'm very happy with my purchase and their responsiveness to my calls, inquiries and concerns. My old units were 10 years old and show much wear and tear. They were costing me a fortune in electricity bills. The new ones are much more energy efficient and my monthly bills with SRP dropped significantly. I highly recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We have a saying around here "the most important day in an air conditioners life is the day it's installed." This is so important and, unfortunately, not stressed enough during the buying process. Rest assured your two new CARRIER systems will provide you years of comfort and with no out of pocket repairs for at least 10 years! Thank you again for allowing us the opportunity. So, from all of us at Howard Air, welcome to the family!
Denise B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We look forward to your next routine maintenance which will be pretty soon with hopes of an actual "winter" this year. Providing the opportunity to introduce ourselves at a discount is a great benefit of being a member of Angie's List. So, from all of us at Howard Air, welcome to the family!
randy G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We look forward to the next routine visit and another opportunity to build value in our company's culture. So, from all of us at Howard Air, welcome to the family!
Vanessa M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Howard Air
Member, thank you for taking the time to rate your recent Howard Air experience. We look forward to your next routine maintenance and the opportunity to continue our great first impression. So, from all of us at Howard Air, welcome to the family!
Ramachandran K.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Howard Air
Member, thank you for taking the time to rate your recent Howard Air experience. The replacement of your 5 ton A/C system will give you the peace of mind you were looking for. Repair year after year is usually a tall tell sign that replacement is near and we appreciate you partnering with us on this. We look forward to your routine maintenance in keeping your new investment operating at its peak efficiency. So, from all of us at Howard Air, welcome to the family!
Robin R.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Every contact was very professional. The repair person was on time, very polite, knowledgeable, helpful, and clean. Fixed our problem, explained what he was doing and why. Would definitely use them again and recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. All too often we respond to clients home's to find past service providers attempt to install an A/C system correctly. To the common homeowner as long as the system is working we don't believe anything is wrong. Then, that "one day" comes where everything is not OK. Thank you for allowing us the opportunity to correct your system's issues and provide education on why they are necessary. We truly look forward to our next routine visit and thank you for choosing Howard Air. So, from all of us at Howard Air, welcome to the family!

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Insulation,
Dryer Vent Cleaning,
General Remodeling,
Electrical,
Appliance Repair - Small

FAQ

Howard Air is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Howard Air accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Howard Air offers free project estimates.
Yes, Howard Air offers eco-friendly accreditations.
No, Howard Air does not offer a senior discount.
Yes, Howard Air offers emergency services.
Yes, Howard Air offers warranties.
Howard Air offers the following services: Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.
N/A

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM