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Howard Air

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

For more than 41 years, Howard Air has been one of the highest-rated heating and air conditioning companies in Arizona. Earning its reputation by consistently operating in an honest and transparent manner. Howard Air offers the industries premier products, brands and an award winning service and installation department. Call us today to experience the quality of our services. Weather replace or repair call Howard Air! Additional Phone Number: (602)633-9302

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1176-1200 of 1744 reviews

HELEN B.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
I have used this company several time. They are very prompt and responsive. They are always on time, polite, and professional. I would recommend to others.
Description of Work: They came out and replaced the air conditioning and heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michelle B.
07/2008
2.0
heating & air conditioning/hvac
  + -1 more
Arrived within three hours of initial call request. Tech noticed that my filter was very dirty, and he helped me to change it out. He then went on the roof to inspect the unit. After about 30 minutes, he came down and said that my compressor was shot and wouldn't work anymore. He offered to have a salesperson call me and talk about a new compressor (for around $2500), or a new unit entirely (for around $4000 before install). I told him I would have to talk it over with my wife. He then told me that he disconnected the unit because it was clear that it wouldn't work anymore. I asked him three times before if he would reconnect it. A second opinion from another company the following day showed that the compressor was working fine and simply needed a little maintenance. From this company, I feel like I paid $90 to have someone put in a filter (that I had on hand), and try to sell me un-needed items. It has been working fine since the company performing the second opinion serviced my A/C unit. Did not honor Angie's List discount.
Description of Work: Called for A/C inspection and servicing.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$90

Robert V.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
Twelve years ago my original HVAC contractor never installed a microwave vent damper. My microwave oven therefore allowed too much outside air to enter the microwave oven and in turn into my kitchen. Howard Air came out to assess the situation, measure the vent opening, and see what might be the least intrusive option to correct the oversight by the original HVAC contractor. They were able to fit a vent door perfectly to the exterior of the microwave vent that sufficed to cut way down on the outside air leak leaking into my home. The technician, Bruce, was punctual, friendly, and fully explained why his solution was the best way to address the problem.
Description of Work: Howard Air custom installed a microwave vent damper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$243

DONNA M.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
I told the girl on the phone that it had already been inspected. I told her that it was just dirty and needed cleaning. She said that they could do that. But when the man came out he said that he would have to inspect it again. I told him I didn't want that. He apologized for the miscommunication and gave me some good advice. He didn't even charge me for coming out, which I thought was nice. He was pleasant and honest.
Description of Work: I called them to have the AC unit cleaned.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAY V.
03/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, clean, neat and all work done according to plan. No complaints. Work is excellent. They are the best. Just a side note. I have also passed his name along to several of our clients. Advanced Carpet & Upholstery Cleaning.
Description of Work: Approximately 5 years ago, Kevin came out to recommend a new A/C unit. We decided to pull out the old 25 year old unit and evaporate and put in a new trane. We also removed and put in new duct work over 80% of the home. The unit has worked excellent and the work and service was excellent. Great investment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

MARY L.
01/2008
5.0
wells, heating & air conditioning/hvac
  + 0 more
They arrived on time for both the sales estimate and the two days it took to install the units. They had no problem accommodating my work and school schedules. They cleaned up. They were very careful to not let my dog out by accident. They were quiet and polite.
Description of Work: Replaced 2 heat pump units that were 20 years old. (the whole units and air handlers) They were able to put the attic unit in the attic without making a new hole in the ceiling. We discussed different brands of heat pumps, the new coolant, the levels of efficiency of different models. There was some discrepancy in the size of units I needed so Mike called Lennox Mfr and discussed the specifics of my old units. Then Mike measured the house and did the calculation of the amount of tonnage I needed. I purchased Trane units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,600

MARLENE B.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
I live in one state and have a rental in Phoenix. The tenant called because the heat wouldn't come on. I checked Angie's List, called Howard Air and they came right out, fixed the problem, accepted my credit card for payment and everything and everyone is happy.
Description of Work: Checked out why the heat wasn't working. Turned out to be that the gas wasn't turned on and that there was a wire broken in the thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HARLAN & BARBARA S.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
Showed up on time, worked diligently, and were finished in one day!
Description of Work: Replaced two air handler units and installed an ultraviolet unit with each.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Peter F.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
We paid a few hundred more with Howard Air than we might have with comparable quotes from other vendors. (We had four companies provide us with estimates.) It was money extremely well spent! Their sales rep was great. He exceeded our expectations in that he was on time to every appointment as well as very forthright. (They didn't give us the usual "I'll be there between 8 and noon deal. He said he's be there at 9am, and he was there at 9am.) There install crew was prompt and efficient and cleaned up after themselves. They were all professional. The new unit has been great. We did have a fuse blow the first day the unit was in. I called over at 6pm and by 6:30pm we had a repairman on site and had the problem resolved by 6:45pm. Excellent service all around. I would gladly do business with them again.
Description of Work: Replace our 25+ year old unit with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JEFF S.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were a very good company to deal with before and after the job was complete. The finished the job as promised and they followed up with us afterwards to make sure that everything was working correctly. I would highly recommend them to anyone.
Description of Work: He fixed the circuit board that went out on my heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth G.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They are fast and efficient with their work and they are very thorough. We never need them to come out to redo anything. I don't remember the cost of their service, but it was reasonable and I would recommend this company.
Description of Work: They did routine maintenance on our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorena R.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
The guys at Howard were really good guys. It was a very hot day and they worked very hard all day. I am very happy with my unit. The salesman was really nice to. I had asked him about some other things and he would tell me oh you do not need that right now. That is not something you usually hear from a salesman. He was really nice. They were all professional and everything too. It did take a little longer than they said, but, when I looked out the window there was not one time that no one was working. They were non stop.
Description of Work: I had an air conditioning unit and an air cleaner installed in my home by Howard Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

ANNRENEE J.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
I called to have my A/C checked when I smelled an electrical smell coming from the vents. Someone was sent out within 4 hours (I received a call when he was on the way). The technician explained everything to me, including the reason the fan needed to be replaced (drain tubes installed improperly caused water to drain back toward the unit, eventually rusting it).
Description of Work: Replacement of the fan unit for my A/C, clearing drainage tubing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

James P.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
Great, but they did not give me the 10% Angie's List coupon discount and I forgot to ask about.
Description of Work: Repaired cooler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$321

Vicki S.
07/2007
1.0
heating & air conditioning/hvac
  + -1 more
The inspection was done by Shane on 6/26 and I never heard from them again. Even after 7 phone calls, and messages (recorded AND in person), I got no response from Kyle, who is the pricing guy. I even had April tell me she would personally talk to him and call me one way or another within 2 hours, with no response. So, a month later and we still don't have a adequate cooling system in our office.
Description of Work: No work was performed except the initial inspection of the job to be done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Howard Air
Hello and thank you for your concern. Our team had contacted you immediately following your review. Please feel free to contact us directly if this subject matter was not immediately resolved.

Vernon W.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Kirk seemed very honest and straight forward which is a refreshing change from the shysters I have dealt with in the past from other companies. Here in Arizona, the A/C companies have us by the B**ls and they know it. It is appreciated that the cost of a service call is presented up front without the old bait & switch maneuver of some crook charging you 50 bucks to come out here so he can find a bunch of stuff wrong and feed you a line of BS and make it sound like you better do what he says. This is a VERY common ploy in Phoenix and you don't get that with this company. He did a maintenance check while he was here even though it was a Sunday emergency call, reassured me that everything else was acceptable, and offered suggestions to improve the efficiency of the unit. They also offer a service plan which I plan to take advantage of because I already trust them, which is a first since I have lived in AZ. VERY professional.
Description of Work: No cold air... the fan wasn't working. Kirk (?) found a fried circuit board, so the fan wasn't coming on like it should. He did a temporary bypass to get things working so I wouldn't die and a few days later replaced the faulty electronics that had to be special ordered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$424

SANDY W.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Great! Took less time than anticipated. Crew was excellent in explaining operation and maintenance. Great job of clean up.
Description of Work: Purchased & installed 2 evap cooler units including controls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

CRAIG S.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
This co was one of 5 I called all of them top listed on Angie's List. Mike Carroll came to our house, measured the house, examined the heat pump and the air handler & provided a very complete & competitive estimate. While their company is located in the North Phoenix area they were more then willing to visit us in the east valley. While we did not select this company, I would recommend this company to anyone asking about replacing their A/C system
Description of Work: Replacement of a working 14 year old heat pump & air handler for more efficient unit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Howard Air
THANK YOU FOR TAKING THE TIME FOR THE KIND WORDS! WE ARE SORRY WE WERE NOT AWARDED THE BID BUT WISH YOU THE BEST OF LUCK WITH YOUR SELECTION. PLEASE CONTACT US IF WE MAY BE OF SERVICE IN THE FUTURE.

Kim S.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
We were just having a check up on our unit, but it was a good chance to check out a company that we had not used before. We will probably need to replace our unit in the near future and would definitely use Howard Air after our recent experience. The technician was knowledgeable, helpful and just very nice. Our 8 year old unit is a builder's grade piece of junk and has always been extremely noisy. The technician noticed this and did a few things to it and now it is so quiet - we no longer have an airplane in the backyard. He said the unit is working fine now, but could see that the fan will probably be the next thing to go and gave some good recommendations regarding that. This was a much better experience than we have had using other AC service companies.
Description of Work: Annual Service Check for heat pump/AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

B S.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
FANTASTIC!! Incredibly professional with superb customer service. They were even attentive to cleaning up when done and not disturbing my kids while napping. They even sent out a large team to get the work done fast. Completely thrilled with their work and have been very satisfied with their service calls over several years (maintenance calls, not repair). Ten plus on a 10 point scale, and I am EXTREMELY tough on most companies.
Description of Work: Replaced two complete HVAC systems including electrostatic filtration systems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

MARY L.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived at 7:00 AM as promised. He focused in on the finding the source of the electrical odor that was still present when he arrived. Both blowers were working fine and he did a complete service on the two AC units. When he was finished he located the source of the odor which was a burned out wall switch to a ceiling fan. He located and turned off the circuit breaker to that room until we replaced the switch.
Description of Work: The technician did an annual service on our two air conditioning units. He checked the blower motors most carefully because of a hot electrical odor we had experienced the night before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

KARLA O.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
Everything with Howard Air went very well from the initial estimate to the final check of systems. We called a family friend who has a HVAC business in Florida an had him review the estimate. He confirmed that we were given a very fair price and in addition, we had no problem using the $150 Angie's list coupon. The salesperson informed me of a $250 APS rebate that I was eligible for due to my purchase, and made sure I got the appropriate forms and documents to take advantage of that. The installers were on time, professional, courteous, and cat friendly ( a BIG plus!) We are very happy with the ultra-quiet system we have and look forward to the lower electric bills. Both the installers and sales rep showed us how to program the new thermostat. I highly recommend this company.
Description of Work: Purchased a new energy efficient Trane Heat pump that had to be installed on the roof of my second-story condo. A special ''L'' shaped pipe/duct was suggested and created so the new unit would not obstruct the view through my clerestory windows. Also a new programmable thermostat was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

JAMES AND DIANE S.
12/2006
5.0
heating & air conditioning/hvac
  + -1 more
Bruce was a very nice person and was very personable. Great work!
Description of Work: They fixed the heating unit - 2 units up in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, we were without heat and they came quickly, gave us a good price, and I can not recommend them enough. They gave us temporary heating for a week. They even handled the financing.
Description of Work: They put in a whole new heating unit and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

OLIVIA F.
10/2006
4.0
heating & air conditioning/hvac
  + -1 more
Tech did not give an estimate for the replacement of the fan motor. When I called to get an estimate, I did not receive a call back.
Description of Work: Called company to check unit due to poor air. Service tech checked unit and found coolant pressure good and indoor coils clean, but fan motor going the wrong way.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$85

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Insulation,
Dryer Vent Cleaning,
General Remodeling,
Electrical,
Appliance Repair - Small

FAQ

Howard Air is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Howard Air accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Howard Air offers free project estimates.
Yes, Howard Air offers eco-friendly accreditations.
No, Howard Air does not offer a senior discount.
Yes, Howard Air offers emergency services.
Yes, Howard Air offers warranties.
Howard Air offers the following services: Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.
N/A

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM