Day & Night is a full-service Air Conditioning, Heating & Plumbing company in Phoenix, AZ. We have earned an A+ rating with the Better Business Bureau & Torch Award for Ethics. Something we work very hard everyday to keep. We believe the main reason we've been in continuous operation since 1978, is because we treat our customers like family. If your air conditioner or plumbing system is in need of repair or service, give us a call to find out how a customer should be treated. We offer a best price guarantee and have multiple financing options. We offer both Senior Citizen & Military discount. Call for details, we are standing by!
Business highlights
47 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Air conditioning, plumbing, water heater, softener repair, replacement & installation. Sheet metal, duct, vent, sewer cleaning & gas line.
I've used them exclusively since I moved to Arizona.
Description of Work: They handled my HVAC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KC S.
07/2017
5.0
drain cleaning
Ā + -1 more
All went well. Justin called to let me know he was nearby and on his way. He looked at it, let me know how much it would cost, and cleared it out. Good job.
Description of Work: My slow draining kitchen drain needed clearing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Holly B.
07/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
My A/C unit was 16 years old and had failed, but Day and Night performed interim repairs at no cost to me as they could not schedule the new install until the following week. Install team arrived on time, protected all carpets/flooring before beginning their interior work, and worked non-stop for 9 hours to complete and test their work. They were very professional and cleaned up the interior and exterior work areas completely.
Description of Work: Replace exterior A/C unit and compressor/etc. in the attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Mike D.
07/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
They are the most responsive provider we have ever used! Anytime we have had a problem, they have gotten to us promptly and their prices are very competitive. They did a total replacement of our AC /heating system a few years ago and were efficient, on time and have been one of the best contractors we have used since we moved to AZ 17 years ago!
Description of Work: Replaced a capacitor and got our AC back up and running. They got here the same day we called.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
kerrie M.
07/2017
1.0
heating & air conditioning/hvac
Ā + -1 more
EXTREMELY DISHONEST-BEWARE!! Day & Night was the only company that would come out on a Sunday. I paid extra for the service. The tech that came out went outside to look at the AC unit. He never went into the attic. When he came in he told me: "found the system to have a faulty condenser fan motor. Contractor has excessive wear and tear recommend replacing. Also found the system without surge protection, recommend installing Surge protector." He handed me an estimate to repair for over $1300. I almost paid it because my elderly parents were here and they were getting sick from the excessive heat. The tech told me he didn't recommend repairing and said that I needed a new unit, approximately $6000. I declined the repair and paid him for the service call. On Monday, I called my home warranty company. They came out and checked the outside AC unit and went into the attic. There was a $10 part that needed repair. The house cooled off immediately. He also told me that the repair guys at Day and Night are commissioned so they make money on what they sell. What a horrible experience...and I paid for it!!!
Description of Work: Air conditioner was not working, temperature was over 100 degrees inside and I had my elderly parents visiting.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$89
Response from Day & Night Air Conditioning Heating & Plumbing
We are glad that we were there for you when you needed us, on a Sunday mere hours after you called in. However, we are sad to read the remainder of your review and viewpoint. Day & Night's Certified HVAC Technicians are NOT commissioned. However, they ARE highly trained and empowered to do the right thing. The expert technician that was out, performed a thorough evaluation. He had solely your interest in mind by recommending that you do not continue with the repair. That it was in your best interest to compare the cost of replacement versus the cost of repair. Please keep in mind that our goal is to ensure your unit is running at manufactures specifications. Day & Night values our clients and treats them like part of the family. We would never want to put a bandage on a small issue, only for it to get worse or fail at the worst possible moment. Please feel free to reach out to us directly if you have any further questions or concerns. We'd love to speak to you.
Kee R.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
It was a Sunday. They came out. Not so long ago, businesses weren't opened on Sundays. We have used them for years. They installed our air conditioning unit. They are really reliable. They are a good company. I found better prices for plumbing. They always come through. It's not inexpensive all the time, but they always come through. The quality is very high. If we have any problems at all, they tell us what's going on. They are very professional.
Description of Work: They just repaired our air conditioning. I had an air conditioning problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki B.
06/2017
3.0
plumbing
Ā + -1 more
Plumber told us exactly where and what to purchase on the tub spout. He said when it came in, give them a call he could come out same day. But he was overbooked so we had to wait a day. Only when he got here did he say he wouldn't warranty a part customer supplied. I told him what I wanted in the shower, and gave home 2 different parts to pick from. I asked him to show me how far it would stick out. Instead of showing me, he installed the one I would not have selected. I asked for all old parts to be kept. He either threw them out or took them with him the first visit. Told my husband one price but when he emailed the invoice days later it was about $100 more. Make sure to get prices in writing before they start the job Did not clean up after himself. And broke the copper pipe in wall and charged me to fix it.
Description of Work: New tub spout, new shower spout, toilet repaired. All our parts.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Response from Day & Night Air Conditioning Heating & Plumbing
We are sadden to hear that your first experience with Day & Night was less than stellar. We can assure you that is not how we do business at Day & Night as we hold the customer experience at the utmost of importance. We are glad you were able to connect with our Plumbing Manager, Jason, and he was able to address your concerns. Please let us know if you have any further questions or comments. We look forward to earning your business in the future.
Christina M.
06/2017
3.0
plumbing
Ā + -1 more
Went OK. When I asked a question about my pool filler box, the service tech merely said he was not a pool guy. Which I found confusing because the filler box is part of the exact waterline that was serviced. I was told they use flat rate billing, which was not actually clarified. I am still wondering what that actually means ... They said: "Day & Night is a flat rate company. What that means is that we price jobs by what it takes to complete them on average, not how long it takes. We are not an hourly company so no, it would not always be a charge of $195 for an hoursā worth of work."
Description of Work: After I dug down, cleared dirt,t and isolated the pvc problem, I called for service. Service included gluing an existing PVC joint. Time spent was approximately a half hour, including discussion and preparation of the paperless bill. Time-1/2 hour Material-glue parts-none labor-glue pvc joint
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Vito G.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
There was a charge but it was just for the semi annual checkup.
Description of Work: They did the spring checkup.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
peter M.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
The sales team, installation technicians and QA technicians were all thorough, well prepared, professional and punctual. The final payment was exactly as first quoted. The team even took care of sending in our SRP rebates for us, thanks, Ronnie! The overall service was excellent! I would highly recommend this company to friends and family.
Description of Work: Replace 2 home HVAC systems, one 5 ton and one 4 ton.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14
David P.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
considering it was 95 degrees in the house while the install was being done it went pretty good. they replaced the ac unit and return and new thermostat. did a very professional install and explained everything as they went.
Description of Work: replace ac unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
06/2017
5.0
water heater repair
Ā + -1 more
Clint B. did a very thorough job in evaluating our prior set up, and recommending improvements. His work was excellent.
Description of Work: Water heater replcement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris R.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
Installed a new 4 ton Trane Air conditioner. They were here on time, covered my personal belongings from dust and debris. Worked non-stop all day and cleaned up afterwards. Staff was friendly, polite, knowledgeable and made sure all my questions were answered.
Description of Work: Second air conditioner in my home blowing warm air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
George V.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
I don't remember feeling overcharged. I can't remember what was done. They were good on responsiveness. I would use them again if I didn't already have another one. It was just a normal check up.
Description of Work: They just did a check up and an assessment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michael W.
06/2017
3.0
heating & air conditioning/hvac
Ā + -1 more
They got my air conditioning running for the night but they wanted to charge me $1400 and would have to come back with the Computer board and some Freon the next day. I paid for the emergency service call and waited till the next day to call around and get prices I got it done for $700.00! so obviously they were trying to Take advantage of the situation. just because it was hot out. you can make a living in a business without ripping people off because I owned a business for 20 years And made a good living for me and all my employees (10)
Description of Work: Emergency service call for AC not working
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Doris R.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
I used Day & Night AC service years ago and had lost their phone number. Found them on Angie's list and called. They were here within hours. Erin is outstanding!, Knowledgeable, courteous, meticulous about every aspect of air conditioning repairs. Eventually I'll have to replace 17 year old units and believe me, it will be done by Day & Night! Thank you for such great work and fine technicians!
Description of Work: New compressor on one unit, and motor, capacitor and other parts on another unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Richard S.
06/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
Randy did a thorough job of checking out our unit along with some timely recommendations.
Description of Work: Second of two routine maintenance calls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gloria P.
06/2017
5.0
plumbing
Ā + -1 more
They were very friendly/helpful. The guy that came out was not pushy, which was nice. He was very honest and straight forward. They even showed up a little before their scheduled appointment.
Description of Work: They came to inspect the plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID G.
05/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
Technician arrived on time, was efficient and very helpful.
Description of Work: Spring AC service. 2 units, 2 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cindy L.
05/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
Great! Very thorough and answered all of my questions and concerns.
Description of Work: Rene is the consummate professional. I will definitely be utilizing your services in the futureš
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Selby S.
05/2017
4.0
plumbing
Ā + -1 more
Did a great job of installing and cleaning up afterwards. They told me I needed new angle stops and the price seemed to suddenly escalate from the approximate $400.00 they had quoted over the phone when I called to set up an appointment. The end result was in the range of other companies who gave me install quotes, so I agreed to the total install cost.
Description of Work: Installed two Toto 1-piece toilets in upstairs bathroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$533
John W.
05/2017
4.0
water heater repair
Ā + -1 more
Due to an electrical connection within the heater they had to come out two extra times. Once found it was fixed and everything works well.
Description of Work: Replace 20 gal water heater
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
John B.
05/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
found leak. Had recommended replacement but I wanted second opinion. got one and went with that company. Still paid 59 for service call and 400 or so for leak test.
Description of Work: check leak test
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$500
Maureen S.
05/2017
5.0
plumbing, water heater repair, water softeners
Ā + 1 more
Excellent service and kept us informed. We do not live there but we're able to have all the services done. Kept us informed through every step. Once work was complete, followed up with me to make sure work was done to my satisfaction. Would highly recommend them.
Description of Work: We needed a water softener system and a few other plumbing issues with a home we had just bought. We live in Michigan and the home we bought is in Az. Had to depend on Angie's List!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
David W.
05/2017
2.0
plumbing
Ā + -1 more
I sent them packing. I set up the appointment and took time off to be there. The day before the appointment, I asked them to send an email with the agreed to price and service. They did not. The day of the appointment, they called and said they just wanted to make sure I understood that the appointment was for a visual inspection of the plumbing. Who needs a visual inspection? I think they were hoping I would just keep the appointment since I took the time off already. I think the plan was to charge me extra money once they got there. This is bad business and dishonest. I sent them packing.
Description of Work: I received a highly competitive quote for scoping the plumbing system in my small home in Phoenix. But they claimed THE DAY OF the appointment that it was only for a visual inspection of the plumbing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Wells and Pumps,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Insulation,
Energy Efficiency Auditing,
Heating Oil
FAQ
Day & Night Air Conditioning Heating & Plumbing is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Day & Night Air Conditioning Heating & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Day & Night Air Conditioning Heating & Plumbing offers free project estimates.
Yes, Day & Night Air Conditioning Heating & Plumbing offers eco-friendly accreditations.
Yes, Day & Night Air Conditioning Heating & Plumbing offers a 5% senior discount.
Yes, Day & Night Air Conditioning Heating & Plumbing offers emergency services.
Yes, Day & Night Air Conditioning Heating & Plumbing offers warranties.
Day & Night Air Conditioning Heating & Plumbing offers the following services: Air conditioning, plumbing, water heater, softener repair, replacement & installation. Sheet metal, duct, vent, sewer cleaning & gas line.