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Horizon Carpet & Tile Cleaning

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Horizon cleans GREEN with extremely hot oxygenated soft water whenever possible. Safe for the environment while completely eliminating germs, dust mites, allergens, traffic lane soil & stains. Our highly experienced technicians rinse and extract every fiber of your carpets, ensuring residue left from other carpet cleaning methods are removed. Most carpets dry in 4 to 8 hours (not 2 or 3 days) leaving no chance for mold. Our system also improves indoor air quality. We always offer a 100% Satisfaction Guarantee! If you are not happy with the results of any of our services, we will return and correct it. If you are still not happy, we will return your money. It’s that simple. We wouldn’t think of doing business any other way! Ethics and old fashion values are the keys to our companies continued growth and success. We clean your home the way we would clean our home! All of us have attended continuing education classes, at the Institute of Inspection, Cleaning and Restoration Certification Schools (IICRC). Located in the Greater Phoenix Area, Horizon Carpet Upholstery Tile & Grout Cleaners is the perfect company to hire when it comes to keeping your floors clean. With everyday traffic, dust and dirt, your floors can become irreparable if not taken care of right away. We are proud to offer you quality services from our carpet cleaning company. Not only do we offer carpet cleaning, we also are one of the few companies in Phoenix that offer carpet repairs. Whether you are looking for carpet stretching, or need a carpet repair company, contact Horizon Carpet Cleaning and Repairs today! (Not a Licensed Contractor for repairs) In addition to carpet cleaning, we also provide upholstery cleaning, grout and tile cleaning and carpet. We provide residential and commercial carpet cleaning and also carpet repairs & maintenance.

Business highlights

44 years of trusted experience

Services we offer

Residential & Commercial - Carpet Cleaning - Carpet Repair - Carpet Stretching - Grout & Tile Cleaning/Restoration - Grout Color & Seal - Nanural Stone Cleaning, Hone/Polish - Satillo, Travertine & Marble! Strip & Wax Floors

Services we don't offer

Tile install or new carpet install.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 100 reviews

Bill S.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kelly E.
11/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Horizon Carpet Cleaning Does a great Job, Ask for Jeremy, the owners son he is awesome.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alene B.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica H.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen M.
08/2015
5.0
carpet cleaners, flooring contractor, oriental rug cleaning
  + 1 more
unknown
Description of Work: They did a great job on our carpet, area rug and sectional sofa. I have their number with my favorites and will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Carpet & Tile Cleaning
[Member name removed], Thank you for your review. I always tell everyone that I am so fortunate to have the best customers & employees!

John R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Whole house carpet cleaning. Great job

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Rita V.
06/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
unknown
Description of Work: We had about 2800-3000 square feet of carpet that needed to be cleaned. It was a mess. We thought for sure we would have to replace it or at least some of it. But he was able to get it all clean and all the stains out, saveing us a ton of money by not having to replace any carpet. He was punctual, professional, worked hard and I would highly recommend Horizon Carpet to anyone looking to have their carpets cleaned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Mary R.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Carpet & Tile Cleaning
Thank you for your excellent review [Member name removed]. We appreciate the time & effort you took out of your day to write this. It is always our goal to give the best service possible to each & every customer. Bob Mistretta Owner

Gary F.
04/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned carpet/tile throughout home. It went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Horizon Carpet & Tile Cleaning
Thank you for your review. It is our pleasure to serve you!

Spence A.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet areas cleaned. Did a great job - professional - Appreciated the follow up call on the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Miriam F.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bill S.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Whole house and it went great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Horizon Carpet & Tile Cleaning
(Member name removed) Thank you for your review! Bob Mistretta Owner

David F.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: These folks replaced the carpet in the living room after my visiting daughters dog dug a whole in the center of it while she was napping on the couch. Stuff happens! We needed the carpet replaced prior to a house full of guests for Thanksgiving and went to our local Lowes to purchase installed carpet with upgraded padding (promotion). Lowes sent these folks to conduct the installation of the carpet purchased and they were most accommodating. They were prompt, courteous, and professional... they even worked around our 80 year old, wheelchair bound father who wanted to be right there "supervising"! Would like to use them again when we replace the rest of the carpet eventually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher B.
09/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets were clean but our master was soaking wet when they left and after it dried they were not soft, crunchy and dirty feeling and stains tracking came back immediately!

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$130

Cindy F.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent
Description of Work: Cleaned recliners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Teresa B.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Time cleaning; we gave now used them on 3 separate occasions. They are just fantastic and very professional. Every person we have been in contact with has been wonderful. We highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leo C.
05/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
Great work
Description of Work: stretch carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Used Groupon and had them clean carpet in home, 4 bedrooms + living room. We clean carpets regularly, and they met our needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Beth G.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candyce M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used Horizon Carpet & Tile Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary R.
01/2014
1.0
carpet cleaners
  + -1 more
.
Description of Work: Horizon's truck looked brand new, but the quality of their work is a failure. The water the workman used must have been dirty because I am going to have to have the carpets cleaned again -- certainly not by Horizon. It took two whole days for the carpeting to dry and the streaks remained after it dried. Horizon Carpet cleaning was a complete waste of money.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
punctuality
4.0

$148.5

Response from Horizon Carpet & Tile Cleaning
Service was done in October & review was in January? How can I respond to this? We do not use dirty water to clean. That's just silly. Deep steam cleaning drys in 6 to 8 hours and could take up to 10 hours on humid or rainy days. We go out of our way to inform our customers that our service is 100% guaranteed! We go on to say that, we will return and correct any issue at all, for any reason! We are a family owned & managed company that takes great pride in the service we offer & hire only the best tech's with the same mind. We wouldn't have an "A" rating if our company performed in the manor described by this reviewer. This just doesn't make sense? Sincerely, Bob Mistretta

Jackie S.
12/2013
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used Horizon Carpet and Tile Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Carpet & Tile Cleaning
Thank you for your review! Bob Mistretta

James W.
10/2013
4.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: I have used them for 3 years now. They have cleaned all the carpet and tiles in my house. This company was recommend to me from a friend. I am satsified with their service. Scheduling is easy and they are able to come out quickly to my home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Horizon Carpet & Tile Cleaning
Thank you for your review [member name removed]. When you get a chance, give me a call or shoot me an email on what we may do next time to receive an "A" Rating from you. Sincerely Bob Mistretta, Owner

Jerasimos D.
10/2013
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They did tile cleaning in the kitchen. They did a nice job. One cleaner came out to do the work and he seemed like an honest and hard working.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie I.
06/2013
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

8269 W Jefferson St, Peoria, AZ 85345

http://www.mycarpetguys.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Marble and Granite

FAQ

Horizon Carpet & Tile Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 12:00 PM

Horizon Carpet & Tile Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Horizon Carpet & Tile Cleaning offers free project estimates.
Yes, Horizon Carpet & Tile Cleaning offers eco-friendly accreditations.
Yes, Horizon Carpet & Tile Cleaning offers a 10% senior discount.
No, Horizon Carpet & Tile Cleaning does not offer emergency services.
Yes, Horizon Carpet & Tile Cleaning offers warranties.
Horizon Carpet & Tile Cleaning offers the following services: Residential & Commercial - Carpet Cleaning - Carpet Repair - Carpet Stretching - Grout & Tile Cleaning/Restoration - Grout Color & Seal - Nanural Stone Cleaning, Hone/Polish - Satillo, Travertine & Marble! Strip & Wax Floors
Tile install or new carpet install.

Contact information

8269 W Jefferson St, Peoria, AZ 85345

http://www.mycarpetguys.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM