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Horizon Carpet & Tile Cleaning

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Horizon cleans GREEN with extremely hot oxygenated soft water whenever possible. Safe for the environment while completely eliminating germs, dust mites, allergens, traffic lane soil & stains. Our highly experienced technicians rinse and extract every fiber of your carpets, ensuring residue left from other carpet cleaning methods are removed. Most carpets dry in 4 to 8 hours (not 2 or 3 days) leaving no chance for mold. Our system also improves indoor air quality. We always offer a 100% Satisfaction Guarantee! If you are not happy with the results of any of our services, we will return and correct it. If you are still not happy, we will return your money. It’s that simple. We wouldn’t think of doing business any other way! Ethics and old fashion values are the keys to our companies continued growth and success. We clean your home the way we would clean our home! All of us have attended continuing education classes, at the Institute of Inspection, Cleaning and Restoration Certification Schools (IICRC). Located in the Greater Phoenix Area, Horizon Carpet Upholstery Tile & Grout Cleaners is the perfect company to hire when it comes to keeping your floors clean. With everyday traffic, dust and dirt, your floors can become irreparable if not taken care of right away. We are proud to offer you quality services from our carpet cleaning company. Not only do we offer carpet cleaning, we also are one of the few companies in Phoenix that offer carpet repairs. Whether you are looking for carpet stretching, or need a carpet repair company, contact Horizon Carpet Cleaning and Repairs today! (Not a Licensed Contractor for repairs) In addition to carpet cleaning, we also provide upholstery cleaning, grout and tile cleaning and carpet. We provide residential and commercial carpet cleaning and also carpet repairs & maintenance.

Business highlights

44 years of trusted experience

Services we offer

Residential & Commercial - Carpet Cleaning - Carpet Repair - Carpet Stretching - Grout & Tile Cleaning/Restoration - Grout Color & Seal - Nanural Stone Cleaning, Hone/Polish - Satillo, Travertine & Marble! Strip & Wax Floors

Services we don't offer

Tile install or new carpet install.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 100 reviews

Charles H.
03/2018
5.0
ceramic tile
  + -1 more
excellent results
Description of Work: clean floor tile and grout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409.32

Brandee C.
08/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Very happy
Description of Work: Carpwt and Tile cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Horizon Carpet & Tile Cleaning
Always a pleasure to read a hoppy customer review. Thank you for the opportunity to provide you with our service! Bob Mistretta Owner/manager

Kari F.
07/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Wonderful!! Carpets looked great!
Description of Work: Carpet cleaning and stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Horizon Carpet & Tile Cleaning
Thank you For your "wonderful" review! Bob Mistretta Owner/manager

Wajeehullah Q.
06/2017
5.0
carpet cleaners
  + -1 more
extremely well
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Millie S.
05/2017
5.0
carpet cleaners
  + -1 more
It went perfectly.
Description of Work: I hired them to clean the carpet in my second floor condominium. I couldn't be there. I left the door open and Scott came by on schedule and did a beautiful job! I was very happy. Would definitely recommend them in a heartbeat. Millie Skousen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Horizon Carpet & Tile Cleaning
Thank you for your generous review! It was our pleasure to serve you. Bob Mistretta Horizon [Hyperlink Removed]

Andrew D.
05/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Work was performed as expected
Description of Work: Carpets in house were cleaned as well as sectional davenport

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Horizon Carpet & Tile Cleaning
I'm so happy that we lived up to your expectations sir. Call us anytime for tile & grout cleaning too!

Angie S.
04/2017
5.0
carpet cleaners
  + -1 more
Excellent, will use them again.
Description of Work: Seven rooms carpet cleaning--$30/room plus 10% discount for first time Angie's List customer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Horizon Carpet & Tile Cleaning
It is always our pleasure to work for customers like you that appreciate us! We will continue to work hard for all of our great customers in the Greater Phoenix Area.

Marilyn L.
04/2017
5.0
carpet cleaners
  + -1 more
EXCELLENT.
Description of Work: They did a fantastic job. Carpets have never look so good. I have paid as much as double to have my carpets cleaned and they never looked this good. Now will do maintenance with Horizon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Horizon Carpet & Tile Cleaning
Nothing warms the heart of a family owned local business like an awesome review from a happy customer! Thank you, Bob Mistretta Owner/Manager

Debra H.
02/2017
5.0
floor cleaning, ceramic tile
  + 0 more
He did an excellent job.
Description of Work: Michael H cleaned and sealed our tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Carpet & Tile Cleaning
Thanks for your review! We absolutely love what we do.

Deborah S.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: A++! Great service provided by Scott. Professional, courteous, on time. Our carpets look great and smell fresh! No residue, dried quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda P.
04/2016
5.0
carpet cleaners, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Cleaned all available carpets in whole house. Cleaned tile/grout and resealed. Excellent job; looks so much better especially the grout. Took just the amount of time quoted to complete and dry. Friendly yet professional service person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Gary F.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Bill S.
10/2013
5.0
carpet cleaners
  + -1 more
They were great to work with and did a great job. I needed it done right away and they were responsive and accommodating to my schedule. I gave them entry instructions so I was not there when the work was performed. They called afterwards to make sure I was satisfied their work. Their prices are competitive as well.
Description of Work: They cleaned all the carpets in my rental house. It is a two story condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Frank B.
10/2013
5.0
carpet cleaners
  + -1 more
Everything went well and I did not encounter any problems. They were on time for the appointment and we were able to agree on a mutual time. I was satisfied with the results and I plan on using them in the future.
Description of Work: They cleaned the entire carpets in my office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arti S.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Everything turned out well. They were friendly and honest. Scheduling was easy and they were able to come out right away. They showed up on time for the appointment and the work was completed in a timely fashion. Their prices are fair as well.
Description of Work: They cleaned our travertine floors and they cleaned the carpet in the living and dining room areas. This was the first time I had used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN B.
10/2013
5.0
carpet cleaners
  + -1 more
They did an okay job cleaning the carpet. They were responsive to my calls and they were able to accommodate to my schedule.
Description of Work: They clean the entire carpets in my home. I have a two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUSAN L.
10/2013
5.0
carpet cleaners
  + -1 more
It was wonderful and my carpet look brands new. They were very fast and showed up on time for the appointment. One gentleman came and it took less than an hour to do the work. They even double cleaned some areas that looked extra dirty. He was also very tidy and cleaned up well after himself.
Description of Work: They cleaned the carpet in my three bedrooms. It is a little difficult to clean since it is a white plush burber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathy G.
07/2013
5.0
carpet cleaners
  + -1 more
I called Horizon Carpet & Tile Cleaning to clean carpets in 2 rooms. They gave me a price over the phone and did not charge any extra when they did the cleaning. The technician did a very good job.
Description of Work: Horizon Carpet & Tile Cleaning cleaned carpets in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Amie S.
05/2013
5.0
carpet cleaners
  + -1 more
He was very professional and got the job done quickly . The price was very reasonable for all the carpet that we had. They even were able to make a last minute adjustment to what we had scheduled and came on a Saturday.
Description of Work: Horizon did a great job cleaning all the carpets before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Natalie C.
05/2013
4.0
carpet cleaners
  + -1 more
I am satisfied and will be calling Horizon when carpet cleaning time arrives again. My neighbor used them as well.
Description of Work: The carpet in my 3 bedroom home with a den was cleaned. It included my family room and a hallway. Because I am an Angie's list member my hallway and family room received free protector service as a first time customer. The price was reasonable as my home is 2000 sq. feet. The serviceman was on time and worked until the job was finished. My best friend was at the house while he cleaned as I had to go to an appointment. He did as I asked. My only wish that he had moved some furniture pieces I had not indicated and that he had placed cardboard or some other material under some of the furniture to prevent the prints from being left as the carpet dried. The cleaning itself was all I could have asked for.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$195

PAUL D.
01/2013
4.0
carpet cleaners
  + -1 more
When the appointment was made I requested a test clean of a patch of tile so that I could decide if I wanted them to clean the tile as well of this rental home. When he finished the carpet, I asked about the test spot of tile. The technician seemed put out and said that all of his equipment had been put away (I didn't think it was the same equipment to clean tile/grout and carpeting), and he said that it would leave an obvious clean spot which I wouldn't want (well that is the point, if it looked so much better, I would certainly have hired this company to do the tile as well). Overall, they performed the requested service but later I found that the price was higher than others, and the promised tile test did not turn out well. There are too many competitors in the business, I would try another company in the future.
Description of Work: Carpet cleaning, vacant house. No furniture for them to move and no obstacles. Technician was within the time parameters of the appointment. Left no mess and caused no damage.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$380

Tricia F.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Horizon Carpet Cleaning for over 8 years. Adam came to my home last week and cleaned all the carpets that I have in my home. He did a magnificent job, my carpets look great and he was even able to work on a paint spill that my painter made. It looked so much better that probably I am the only one who will notice it. This is a family run operation and they are top notch.
Description of Work: Carpet Cleaning. They have also cleaned upholstery for me before but not on this visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Horizon Carpet & Tile Cleaning
Hi Member, Thank you so much for your review! We love what we do & it is clients like you that make our service so enjoyable!

Christopher M.
04/2012
5.0
carpet installation, flooring contractor
  + 0 more
When I called I got the answering machine explaining that there was a family emergency, but they would return calls the next day, which they did. (Great to get that information on the recording on when to expect a call to be returned instead of being left wondering.) I was able to schedule the service very quickly. The final price came in less than what they quoted over the phone. Very happy. Will definitely be using them in the future for carpet cleaning as well.
Description of Work: Had living room carpet re-stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Horizon Carpet & Tile Cleaning
Hi Member, Thanks for the review! Our family emergency that day was my Mom passing. I am glad to know that you appreciate the values that I learned from my mom. We look forward to hearing from you in the near future.

Richard K.
08/2010
5.0
carpet cleaners
  + -1 more
Fantastic - the carpet looks like new.
Description of Work: Adam and helper arrived promptly on Saturday morning and set to work. They quickly and efficiently cleaned all carpeted areas of the office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Horizon Carpet & Tile Cleaning
Thank you for taking time out of your busy day to review us on Angie's List! I just saw your review and decided to respond. I know that it has been a year since you wrote this. Adam is my son and he and his helper Shaun both still work here! I don't believe that it is ever too late to say Thank You! Bob Mistretta Owner/Manager

ARLENE G.
10/2004
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
THE OWNER DID ALL THE CLEANING OF THE CARPETS. VERY NEAT AND COURTEOUS.
Description of Work: CLEANED ALL THE RUGS IN MY HOME AND SPRAYED A STAIN PROTECTOR ON THE CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

8269 W Jefferson St, Peoria, AZ 85345

http://www.mycarpetguys.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Marble and Granite

FAQ

Horizon Carpet & Tile Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 12:00 PM

Horizon Carpet & Tile Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Horizon Carpet & Tile Cleaning offers free project estimates.
Yes, Horizon Carpet & Tile Cleaning offers eco-friendly accreditations.
Yes, Horizon Carpet & Tile Cleaning offers a 10% senior discount.
No, Horizon Carpet & Tile Cleaning does not offer emergency services.
Yes, Horizon Carpet & Tile Cleaning offers warranties.
Horizon Carpet & Tile Cleaning offers the following services: Residential & Commercial - Carpet Cleaning - Carpet Repair - Carpet Stretching - Grout & Tile Cleaning/Restoration - Grout Color & Seal - Nanural Stone Cleaning, Hone/Polish - Satillo, Travertine & Marble! Strip & Wax Floors
Tile install or new carpet install.

Contact information

8269 W Jefferson St, Peoria, AZ 85345

http://www.mycarpetguys.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM